Samsung HT-E3500/TK Symptom Check/Remedy AllShare Play function, Through AllShare Play, Service

Appendix

Symptom	Check/Remedy
AllShare Play function
I can see folders shared	• AllShare Play shows only files corresponding to the Photo, Music, and Movie categories.
through AllShare Play,	Files that do not correspond to these categories may not be displayed.
but I cannot see the files.
Video is played	• Check if the network is stable.
intermittently.	• Check if the network cable is properly connected and if the network is not overloaded.
The AllShare Play	• IP addresses under the same subnetwork should be unique, otherwise IP collision can
connection between the TV	results in such a phenomenon.
and PC is unstable.	• Check if you have a firewall enabled.
	If so, disable the firewall function.
BD-LIVE
I cannot connect to the	• Test whether the network connection is active by using the Network Status function.
BD-LIVE server.	• Check whether a USB memory device is connected to the product.
	• The memory device must have at least 1GB of free space to accommodate the BD-LIVE
	service.
	You can check the available size in BD Data Management. (See page 40)
	• See if the BD-LIVE Internet Connection option is set to Allow(All).
	• If all above fails, contact the contents provider or update to the latest firmware.
When using the BD-LIVE	• The memory device must have at least 1GB of free space to accommodate the BD-LIVE
service, an error occurs.	service.
	You can check the available size in BD Data Management. (See page 40)

NOTE

When the factory default settings are restored, all stored user BD data will be deleted.

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HT-E3500_E3550_TK_0906.indd 46 2012-09-06 오전 10:48:50