Samsung SM-G310HZWNITV, SM2G310HZANDBT, SM-G310HZWNVIA manual Your device is hot to the touch

Page 101

Troubleshooting

Your device is hot to the touch

When you use applications that require more power or use applications on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance.

Error messages appear when launching the camera

Your device must have sufficient available memory and battery power to operate the camera application. If you receive error messages when launching the camera, try the following:

Charge the battery or replace it with a battery that is fully charged.

Free some memory by transferring files to a computer or deleting files from your device.

Restart the device. If you are still having trouble with the camera application after trying these tips, contact a Samsung Service Centre.

Photo quality is poorer than the preview

The quality of your photos may vary, depending on the surroundings and the photography techniques you use.

If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

Free some memory by transferring files to a computer or deleting files from your device.

Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an application that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

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Contents SM-G310HN About this manual About this manual Instructional icons CopyrightTrademarks Table of Contents Travel & local Device layout Getting startedButtons Package contents Installing the SIM or Usim card and battery Insert the battery Replace the back cover Removing the SIM or Usim card and battery Charging with the charger Charging the batteryChecking the battery charge status Inserting a memory card Reducing the battery consumptionRemoving the memory card →Settings →Storage →Unmount SD cardFormatting the memory card Turning the device on and offSwitching to silent mode Adjusting the volumeHolding the device Locking and unlocking the deviceIcon Meaning Indicator iconsBasics Tapping Using the touch screenFinger gestures Double-tapping Tapping and holdingDragging Pinching FlickingRotating the screen Notifications Rearranging items Home screenOrganising with folders Rearranging panelsUsing widgets Setting wallpaperMoving a panel Removing a panelUninstalling applications Installing applicationsApplications screen Rearranging applicationsOpening an application Using applicationsOpening from recently-used applications Closing an applicationEntering text Using the Samsung keyboardChanging the keyboard type Changing the keyboard layoutTurning Wi-Fi on and off Connecting to a Wi-Fi networkEntering text by voice Copying and pastingJoining Wi-Fi networks Setting up accountsAdding Wi-Fi networks Forgetting Wi-Fi networksConnecting with Windows Media Player Connecting with Samsung KiesTransferring files Removing accountsSetting a pattern Connecting as a media deviceSecuring the device Device MTPSetting a password Setting a PINUpgrading the device Unlocking the deviceSetting a time limit Setting up parental controlsRestricting children’s access to applications Upgrading over the airMaking calls CommunicationPhone During a call Finding contactsMaking an international call Sending a message Adding contactsViewing call logs Fixed dialling numberReceiving calls Listening to a voice message Video callsMaking a video call During a video callManaging contacts ContactsAdding contacts to the Top 3 list Searching for contactsImporting and exporting contacts Displaying contactsFavourite contacts Importing contactsBusiness card Contact groupsSending scheduled messages MessagesSending messages Adding contacts to the Top 3 list Setting up email accountsViewing incoming messages Reading messages Google Mail Labels HangoutsPhotos Google+ChatON Chrome Web & networkSending and receiving data BluetoothPairing with other Bluetooth devices Sending data via Android Beam Making a purchase with the NFC featureReading information from an NFC tag Beam Camera MediaLaunching Camera on the locked screen Camera etiquetteTaking a photo Shooting modeTaking photos Adding clip art automatically to photos Panoramic photosApplying filter effects Tap →PanoramaTaking a video Recording modeTaking videos Share shot Configuring settings for CameraZooming in and out Media Viewing images GalleryPlaying videos Editing imagesModifying images Setting as wallpaperDeleting images Sharing imagesSelect a video to play VideoDeleting videos YouTubeSharing videos Watching videosListening to the FM radio RadioAdding stations to the favourites list Scanning radio stationsPlay Store Application & media storesKids Store Samsung AppsPlay Newsstand Play MusicPlay Games Memo UtilitiesComposing memos Browsing memosPlanner Sharing events or tasks DriveClock Timer AlarmWorld clock StopwatchRecording voice memos CalculatorVoice Recorder Google Searching for contentPlaying voice memos Managing voice memosMy files Voice SearchGoogle Now Viewing filesAdding shortcuts to folders Searching for a fileViewing storage information Adding FTP server shortcuts to the device DownloadsGlympse Norton Family Using shortcuts to send location informationSending location information Requesting location information from othersMonitoring children’s activity Setting up Norton FamilyChanging your child’s permission settings Maps Travel & localSearching for locations Getting directions for a destinationAbout Settings SettingsWi-Fi Setting Wi-Fi sleep policyWi-Fi Direct Tethering and Wi-Fi hotspotSetting Network notification Default messaging app Flight modeData usage More networksMobile networks Lock screenDisplay SoundRingtones WallpaperAnswering/ending calls Additional settingsCall Ringtones and keypad tones BatteryStorage Security Location servicesApplication manager Language Set up SIM card lockLanguage and input Samsung keyboard DefaultVoice search Google voice typingText-to-speech options Pointer speedDate and time Backup and resetAdd account Parental Control AccessibilityText-to-speech options About phone Google SettingsPrinting Your device displays network or service error messages TroubleshootingTouch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored on the device has been lost English EU /2014. Rev.1.2
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SM-G310HZANATO, SM-G310HZWNDBT, SM-G310HZANDBT, SM-G310HZWNVIT, SM-G310HZANNEE specifications

The Samsung SM-G310HZANSEB and SM-G310HZWNSEB are sleek and stylish smartphones that embody the quality and innovation typical of the Samsung brand. These models are part of the Samsung Galaxy family, designed to meet the needs of users looking for reliable performance, attractive design, and efficient functionality.

One of the standout features of the Samsung SM-G310H series is its vibrant display. With a 4.5-inch capacitive touchscreen, users can enjoy a bright and colorful visual experience whether they’re browsing the web, watching videos, or playing games. The screen resolution ensures clear images and sharp text, enhancing usability for daily tasks.

Performance-wise, the SM-G310H series is powered by a quad-core processor that provides smooth multitasking capabilities. This ensures that users can run applications seamlessly without lag. The device supports 1GB of RAM, allowing for effective app management and smooth performance, even when multiple applications are open.

In terms of storage, the Samsung SM-G310H models come with 8GB of internal storage, which can be expanded via a microSD card slot. This flexibility allows users to store their essential applications, multimedia files, and documents without worrying about running out of space.

The SM-G310H series also features a capable 5-megapixel rear camera, providing users with the ability to capture high-quality images and videos. The camera includes LED flash functionality, ensuring good performance even in low-light conditions. Additionally, there is a VGA front camera for selfies and video calls.

Connectivity options are abundant, as these models support 3G connectivity, Wi-Fi, Bluetooth, and GPS. This allows users to stay connected to their social networks and access navigation tools easily. The inclusion of Dual-SIM capability is particularly appealing for users needing separate personal and business lines.

The Samsung SM-G310H series runs on Android, offering a user-friendly interface and access to a plethora of applications through the Google Play Store. The operating system ensures frequent updates, enhancing security and performance.

Overall, the Samsung SM-G310HZANSEB and SM-G310HZWNSEB are excellent choices for users seeking a balanced and efficient smartphone experience. Their combination of attractive design, reliable performance, and practical features makes them a compelling option in the competitive smartphone market.