Samsung SM-G310HZANITV, SM2G310HZANDBT, SM-G310HZWNVIA Another Bluetooth device is not located

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Troubleshooting

Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly.

Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly.

Another Bluetooth device is not located

Ensure that the Bluetooth wireless feature is activated on your device.

Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to.

Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

A connection is not established when you connect the device to a computer

Ensure that the USB cable you are using is compatible with your device.

Ensure that you have the proper driver installed and updated on your computer.

If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer.

Ensure that you have Samsung Kies or Windows Media Player 10 or higher installed on your computer.

Your device cannot find your current location

GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations.

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Contents SM-G310HN About this manual Instructional icons Copyright About this manualTrademarks Table of Contents Travel & local Getting started Device layoutButtons Package contents Installing the SIM or Usim card and battery Insert the battery Replace the back cover Removing the SIM or Usim card and battery Charging the battery Charging with the chargerChecking the battery charge status Reducing the battery consumption Inserting a memory card→Settings →Storage →Unmount SD card Removing the memory cardTurning the device on and off Formatting the memory cardHolding the device Adjusting the volumeSwitching to silent mode Locking and unlocking the deviceIndicator icons BasicsIcon Meaning Using the touch screen Finger gesturesTapping Tapping and holding DraggingDouble-tapping Flicking PinchingRotating the screen Notifications Organising with folders Home screenRearranging items Rearranging panelsMoving a panel Setting wallpaperUsing widgets Removing a panelApplications screen Installing applicationsUninstalling applications Rearranging applicationsOpening from recently-used applications Using applicationsOpening an application Closing an applicationChanging the keyboard type Using the Samsung keyboardEntering text Changing the keyboard layoutEntering text by voice Connecting to a Wi-Fi networkTurning Wi-Fi on and off Copying and pastingAdding Wi-Fi networks Setting up accountsJoining Wi-Fi networks Forgetting Wi-Fi networksTransferring files Connecting with Samsung KiesConnecting with Windows Media Player Removing accountsSecuring the device Connecting as a media deviceSetting a pattern Device MTPUpgrading the device Setting a PINSetting a password Unlocking the deviceRestricting children’s access to applications Setting up parental controlsSetting a time limit Upgrading over the airCommunication PhoneMaking calls Finding contacts Making an international callDuring a call Viewing call logs Adding contactsSending a message Fixed dialling numberReceiving calls Making a video call Video callsListening to a voice message During a video callContacts Managing contactsSearching for contacts Adding contacts to the Top 3 listFavourite contacts Displaying contactsImporting and exporting contacts Importing contactsContact groups Business cardMessages Sending messagesSending scheduled messages Setting up email accounts Viewing incoming messagesAdding contacts to the Top 3 list Reading messages Google Mail Hangouts LabelsGoogle+ PhotosChatON Web & network ChromeBluetooth Pairing with other Bluetooth devicesSending and receiving data Making a purchase with the NFC feature Reading information from an NFC tagSending data via Android Beam Beam Launching Camera on the locked screen MediaCamera Camera etiquetteShooting mode Taking photosTaking a photo Applying filter effects Panoramic photosAdding clip art automatically to photos Tap →PanoramaRecording mode Taking videosTaking a video Configuring settings for Camera Zooming in and outShare shot Media Playing videos GalleryViewing images Editing imagesDeleting images Setting as wallpaperModifying images Sharing imagesVideo Select a video to playSharing videos YouTubeDeleting videos Watching videosRadio Listening to the FM radioScanning radio stations Adding stations to the favourites listApplication & media stores Play StoreSamsung Apps Kids StorePlay Music Play GamesPlay Newsstand Composing memos UtilitiesMemo Browsing memosPlanner Drive ClockSharing events or tasks World clock AlarmTimer StopwatchCalculator Voice RecorderRecording voice memos Playing voice memos Searching for contentGoogle Managing voice memosGoogle Now Voice SearchMy files Viewing filesSearching for a file Viewing storage informationAdding shortcuts to folders Downloads GlympseAdding FTP server shortcuts to the device Sending location information Using shortcuts to send location informationNorton Family Requesting location information from othersSetting up Norton Family Changing your child’s permission settingsMonitoring children’s activity Searching for locations Travel & localMaps Getting directions for a destinationWi-Fi SettingsAbout Settings Setting Wi-Fi sleep policyTethering and Wi-Fi hotspot Setting Network notificationWi-Fi Direct Data usage Flight modeDefault messaging app More networksLock screen Mobile networksRingtones SoundDisplay WallpaperAdditional settings CallAnswering/ending calls Battery StorageRingtones and keypad tones Location services Application managerSecurity Set up SIM card lock Language and inputLanguage Default Samsung keyboardText-to-speech options Google voice typingVoice search Pointer speedBackup and reset Add accountDate and time Accessibility Parental ControlText-to-speech options Google Settings PrintingAbout phone Troubleshooting Your device displays network or service error messagesTouch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored on the device has been lost English EU /2014. Rev.1.2
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SM-G310HZANATO, SM-G310HZWNDBT, SM-G310HZANDBT, SM-G310HZWNVIT, SM-G310HZANNEE specifications

The Samsung SM-G310HZANSEB and SM-G310HZWNSEB are sleek and stylish smartphones that embody the quality and innovation typical of the Samsung brand. These models are part of the Samsung Galaxy family, designed to meet the needs of users looking for reliable performance, attractive design, and efficient functionality.

One of the standout features of the Samsung SM-G310H series is its vibrant display. With a 4.5-inch capacitive touchscreen, users can enjoy a bright and colorful visual experience whether they’re browsing the web, watching videos, or playing games. The screen resolution ensures clear images and sharp text, enhancing usability for daily tasks.

Performance-wise, the SM-G310H series is powered by a quad-core processor that provides smooth multitasking capabilities. This ensures that users can run applications seamlessly without lag. The device supports 1GB of RAM, allowing for effective app management and smooth performance, even when multiple applications are open.

In terms of storage, the Samsung SM-G310H models come with 8GB of internal storage, which can be expanded via a microSD card slot. This flexibility allows users to store their essential applications, multimedia files, and documents without worrying about running out of space.

The SM-G310H series also features a capable 5-megapixel rear camera, providing users with the ability to capture high-quality images and videos. The camera includes LED flash functionality, ensuring good performance even in low-light conditions. Additionally, there is a VGA front camera for selfies and video calls.

Connectivity options are abundant, as these models support 3G connectivity, Wi-Fi, Bluetooth, and GPS. This allows users to stay connected to their social networks and access navigation tools easily. The inclusion of Dual-SIM capability is particularly appealing for users needing separate personal and business lines.

The Samsung SM-G310H series runs on Android, offering a user-friendly interface and access to a plethora of applications through the Google Play Store. The operating system ensures frequent updates, enhancing security and performance.

Overall, the Samsung SM-G310HZANSEB and SM-G310HZWNSEB are excellent choices for users seeking a balanced and efficient smartphone experience. Their combination of attractive design, reliable performance, and practical features makes them a compelling option in the competitive smartphone market.