Samsung WW60J42132W/EO, WW60J4263NW/EO, WW60J42602W/EO, WW60J4063JW/EO Troubleshooting, Checkpoints

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Troubleshooting

Troubleshooting

Checkpoints

If you encounter a problem with the washing machine, first check the table below and try the suggestions.

Problem

 

Action

 

 

 

• Make sure the washing machine is plugged in.

 

• Make sure the door is properly closed.

 

• Make sure the water taps are open.

 

• Make sure to press or tap Start/Pause to start the washing

Does not start.

 

machine.

 

Make sure Child Lock is not activated.

 

Before the washing machine starts to fill, it will make a series of

 

 

clicking noises to check the door lock and does a quick drain.

 

• Check the fuse or reset the circuit breaker.

 

 

 

• Fully open the water tap.

Water supply is

Make sure the door is properly closed.

insufficient, or no

Make sure the water supply hose is not frozen.

water is supplied.

Make sure the water supply hose is not kinked or clogged.

 

Make sure there is sufficient water pressure.

 

 

 

 

Make sure the washing machine is running with sufficient water

 

 

pressure.

After a cycle,

• Make sure the detergent is added to the centre of the detergent

 

drawer.

detergent remains in

 

• Make sure the rinse cap is inserted properly.

the detergent drawer.

If using granular detergent, make sure the detergent selector is

 

 

 

in the upper position.

 

• Remove the rinse cap and clean the detergent drawer.

 

 

 

• Make sure the washing machine is installed on a level, solid

 

 

floor that is not slippery.

 

 

If the floor is not level, use the levelling feet to adjust the

 

 

height of the washing machine.

 

• Make sure the shipping bolts are removed.

Excessive vibrations

• Make sure the washing machine is not contacting any other

 

object.

or makes noise.

 

Make sure the laundry load is balanced.

 

 

• The motor can cause noise during normal operation.

 

• Overalls or metal-decorated clothes can cause noise while being

 

 

washed. This is normal.

 

• Metal objects such as coins can cause noise. After washing,

 

 

remove these objects from the drum or filter case.

 

 

 

42  English

WW4000J-03578Q-02_EN.indd 42

4/24/2017 11:55:59 AM

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Contents Washing Machine Contents Safety information Safety information WW4000J-03578Q-02EN.indd 24/2017 115542 AM Safety information Installation cautions Critical usage warningsSafety information Usage cautions Safety information Safety information Critical cleaning warnings Instructions about the WeeeInstallation What’s includedSpanner Bolt caps Hose guide Installation requirements Installation Step-by-step installation Select a locationRemove the shipping bolts Adjust the levelling feet Connect the water hoseWW4000J-03578Q-02EN.indd 24/2017 115547 AM WW4000J-03578Q-02EN.indd 24/2017 115548 AM Installation Power on Position the drain hoseLaundry guidelines Initial settingsBefore you start Empty pocketsUse a laundry net Prewash if necessaryDetermine the load capacity Apply a proper detergent type Before you startDetergent drawer guidelines Before you start WW4000J-03578Q-02EN.indd 24/2017 115551 AM Operations Control panelSimple steps to start Cycle overview CottonWool 200 pm 300 pm Settings Maintenance Eco drum cleanSmart Check Emergency drain Cleaning WW4000J-03578Q-02EN.indd 24/2017 115557 AM WW4000J-03578Q-02EN.indd 24/2017 115558 AM Recovery from freezing Care against an extended time of disuseTroubleshooting CheckpointsTroubleshooting Troubleshooting Troubleshooting Information codes Troubleshooting Specifications Fabric care chartProtecting the environment Specification sheet +++ Specifications Information of main washing cycles Memo WW4000J-03578Q-02EN.indd Questions or COMMENTS? Country Call Or Visit US Online AT
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