Samsung WW60J4213LW/EO, WW60J4263NW/EO, WW60J42602W/EO, WW60J4063JW/EO manual Troubleshooting

Page 47

Code

 

Action

 

 

 

Spinning does not work.

 

• Make sure laundry is spread out evenly.

 

• Make sure the washing machine is on a flat, stable surface.

Ub

Redistribute the load. If only one item of clothing needs

 

 

washing, such as a bathrobe or pair of jeans, the final spin

 

 

result might be unsatisfactory, and an “Ub” check message will

 

 

be shown in the display.

 

 

 

Check the motor for operation.

3C

• Try restarting the cycle.

If the information code remains, contact a customer service

 

 

 

centre.

 

 

 

The electronic control needs to be checked.

 

• Check if power is supplied properly.

 

• If the information code remains, contact a customer service

UC

 

centre.

 

 

Low voltage detected.

 

 

• Check if the power cord is plugged in.

 

• If the information code remains, contact a customer service

 

 

centre.

 

 

 

High temperature heating check.

HC

If the information code remains, contact a customer service

 

 

centre.

 

 

 

The Water Level sensor is not working properly.

1C

• Try power off and restarting the cycle.

If the information code remains, contact a customer service

 

 

 

centre.

 

 

 

Check communications between main and sub PBAs.

AC

• Try power off and restarting the cycle.

If the information code remains, contact a customer service

 

 

 

centre.

 

 

 

If any information code keeps appearing on the screen, contact a local Samsung service centre.

Troubleshooting

English  47

WW4000J-03578Q-02_EN.indd 47

4/24/2017 11:55:59 AM

Image 47
Contents Washing Machine Contents Safety information Safety information WW4000J-03578Q-02EN.indd 24/2017 115542 AM Safety information Critical usage warnings Installation cautionsSafety information Usage cautions Safety information Safety information Instructions about the Weee Critical cleaning warningsWhat’s included InstallationSpanner Bolt caps Hose guide Installation requirements Installation Remove the shipping bolts Step-by-step installationSelect a location Connect the water hose Adjust the levelling feetWW4000J-03578Q-02EN.indd 24/2017 115547 AM WW4000J-03578Q-02EN.indd 24/2017 115548 AM Installation Position the drain hose Power onEmpty pockets Initial settingsBefore you start Laundry guidelinesDetermine the load capacity Use a laundry netPrewash if necessary Before you start Apply a proper detergent typeDetergent drawer guidelines Before you start WW4000J-03578Q-02EN.indd 24/2017 115551 AM Control panel OperationsSimple steps to start Cotton Cycle overviewWool 200 pm 300 pm Settings Eco drum clean MaintenanceSmart Check Emergency drain Cleaning WW4000J-03578Q-02EN.indd 24/2017 115557 AM WW4000J-03578Q-02EN.indd 24/2017 115558 AM Care against an extended time of disuse Recovery from freezingCheckpoints TroubleshootingTroubleshooting Troubleshooting Troubleshooting Information codes Troubleshooting Fabric care chart SpecificationsProtecting the environment Specification sheet +++ Specifications Information of main washing cycles Memo WW4000J-03578Q-02EN.indd Questions or COMMENTS? Country Call Or Visit US Online AT
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