Samsung WW60J4060LW/EO, WW60J4263NW/EO, WW60J42602W/EO, WW60J4063JW/EO manual Troubleshooting

Page 43

Problem

 

Action

 

 

 

• Make sure the drain hose is straightened all the way to the

 

 

drain system. If you encounter a drain restriction, call for

 

 

service.

 

• Make sure the debris filter is not clogged.

 

• Close the door and press or tap Start/Pause. For your safety,

 

 

the washing machine will not tumble or spin unless the door is

Does not drain and/

 

closed.

or spin.

Make sure the drain hose is not frozen or clogged.

 

• Make sure the drain hose is connected to a drain system that is

 

 

not clogged.

 

If the washing machine is not supplied with sufficient power,

 

 

the washing machine temporarily will not drain or spin.

 

 

As soon as the washing machine regains sufficient power, it will

 

 

operate normally.

 

 

 

• Press or tap Start/Pause to stop the washing machine.

 

• It may take a few moments for the door lock mechanism to

 

 

disengage.

 

• The door will not open until 3 minutes after the washing

The door does not

 

machine has stopped or the power turned off.

open.

Make sure all the water in the drum is drained.

 

• The door may not open if water remains in the drum. Drain the

 

 

drum and open the door manually.

 

• Make sure the door lock light is off. The door lock light turns off

 

 

after the washing machine has drained.

 

 

 

• Make sure you use the recommended types of detergent as

 

 

appropriate.

Excessive suds.

Use high efficiency (HE) detergent to prevent oversudsing.

Reduce the detergent amount for soft water, small loads, or

 

 

 

lightly soiled loads.

 

Non-HE detergent is not recommended.

 

 

 

Cannot apply

Make sure the remaining amount of detergent and fabric

additional detergent.

 

softener is not over the limit.

 

 

 

Troubleshooting

English  43

WW4000J-03578Q-02_EN.indd 43

4/24/2017 11:55:59 AM

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Contents Washing Machine Contents Safety information Safety information WW4000J-03578Q-02EN.indd 24/2017 115542 AM Safety information Critical usage warnings Installation cautionsSafety information Usage cautions Safety information Safety information Instructions about the Weee Critical cleaning warningsWhat’s included InstallationSpanner Bolt caps Hose guide Installation requirements Installation Select a location Step-by-step installationRemove the shipping bolts Connect the water hose Adjust the levelling feetWW4000J-03578Q-02EN.indd 24/2017 115547 AM WW4000J-03578Q-02EN.indd 24/2017 115548 AM Installation Position the drain hose Power onEmpty pockets Initial settingsBefore you start Laundry guidelinesPrewash if necessary Use a laundry netDetermine the load capacity Before you start Apply a proper detergent typeDetergent drawer guidelines Before you start WW4000J-03578Q-02EN.indd 24/2017 115551 AM Control panel OperationsSimple steps to start Cotton Cycle overviewWool 200 pm 300 pm Settings Eco drum clean MaintenanceSmart Check Emergency drain Cleaning WW4000J-03578Q-02EN.indd 24/2017 115557 AM WW4000J-03578Q-02EN.indd 24/2017 115558 AM Care against an extended time of disuse Recovery from freezingCheckpoints TroubleshootingTroubleshooting Troubleshooting Troubleshooting Information codes Troubleshooting Fabric care chart SpecificationsProtecting the environment Specification sheet +++ Specifications Information of main washing cycles Memo WW4000J-03578Q-02EN.indd Questions or COMMENTS? Country Call Or Visit US Online AT
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