Samsung HW-N400/ZG manual Troubleshooting, Sound is not produced

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10 TROUBLESHOOTING

Before seeking assistance, check the following.

The unit will not turn on.

Is the powercord plugged into the outlet?

;; Connect the power plug to the outlet.

A function does not work when the button is pressed.

Is there static electricity in the air?

;; Disconnect the power plug and connect it again.

Sound dropouts occur in BT mode.

;; See the Bluetooth connection sections on pages 7 and 12.

Sound is not produced.

Is the Mute function on?

;; Press the VOL button to cancel the function.

Is the volume set to minimum?

;; Adjust the Volume.

The remote control does not work.

Are the batteries drained?

;; Replace with new batteries.

Is the distance between the remote control and Soundbarmain unit too far?

;; Move the remote control closer to the Soundbar main unit.

ENG - 19

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Contents HW-N400 Safety Warnings Safety InformationFull Manual PrecautionsAbout this Manual Contents Installing the Wall Mount Connecting a Mobile DeviceUsing the Remote Control Soundbar Main Unit AC/DC Adapter Main Unit Remote Control / Batteries Optical CableChecking the Components Bottom Panel of the Soundbar Product OverviewFront Panel / Right Side Panel of the Soundbar AC/DC Adapter Connecting the SoundbarConnecting Electrical Power Power Cord Connecting Electrical PowerConnecting using an Optical Cable Connecting to Your TVMethod 1. Connecting with a Cable Bottom of the Soundbar Connecting a TV using an Hdmi CableAuto Power Link ARC Hdmi Cable not suppliedInitial connection Method 2. Connecting WirelesslyConnecting a TV via Bluetooth If the device fails to connect What is the difference between BT Ready and BT PAIRING?Disconnecting the Soundbar from the TV Optical Cable Connecting AN External DeviceConnecting using an Optical or Analogue Audio AUX Cable Audio AUX CableExternal Device Connecting using an Hdmi CableMicro USB to USB adapter Cable Not supplied Connecting a USBSoftware Update USB portDisplayIf the device fails to connect Connecting a Mobile DeviceConnecting via Bluetooth Bluetooth deviceChoosing Standard or Surround Using the Remote ControlHow to Use the Remote Control Bluetooth PowerSound Control Anynet+ / Auto Power LinkRepeat Music SkipMute Adjusting the Soundbar volume with a TV remote controlRemote Cm or more Installation PrecautionsWallmount Components Centre Line Page Sound is not produced TroubleshootingOpen Source Licence Notice LicenceSpecifications Specifications and GuideENG Hinweise ZUR Sicherheit SicherheitsinformationenVollständiges Handbuch HinweiseBenutzerhandbuch Inhalt Fehlerbehebung Lizenz Installieren der WandhalterungAnschliessen eines Mobilgeräts Verwenden der Fernbedienung01 Überprüfen DER Komponenten Unterseite der Soundbar ProduktübersichtVorderseite / rechte Seite der Soundbar Netzadapter Anschliessen DER SoundbarStromanschluss Stromkabel StromanschlussVerbindung mit einem optischen Kabel Anschluss AN IHR FernsehgerätMethode 1. Verbindung mit einem Kabel Unterseite der Soundbar Einen Fernseher über ein HDMI-Kabel verbindenÜberprüfen Sie ARC am Hdmi IN-Anschluss Ihres Fernsehers ARC HDMI-Kabel nicht enthaltenHinweis Verbindung eines Fernsehers per BluetoothMethode 2. Drahtlose Verbindung Die erste VerbindungHinweise Was ist der Unterschied zwischen BT Ready und BT PAIRING?Falls das Gerät nicht verbunden werden kann Trennen der Soundbar vom FernseherBD / DVD-Player / Set-Top-Box / Spielkonsole Audio AUX-KabelOptisches Kabel Externes Gerät Über ein HDMI-Kabel verbindenNicht mitgeliefert Micro-USB-auf-USB Adapterkabel Nicht enthalten Anschliessen Eines USBSoftwareaktualisierung USB-AnschlussAnzeigeFalls das Gerät nicht verbunden werden kann Anschließen per BluetoothBluetooth-Gerät Anschliessen Eines MobilgerätsWahl von Standard oder Surround BluetoothVerwenden DER Fernbedienung So verwenden Sie die FernbedienungKlangsteuerung WiederholenMusiktitel überspringen Stummschaltung Anpassen der Soundbar-Lautstärke mit einer TV-FernbedienungCm oder mehr Vorsichtsmaßnahmen für die InstallationAufhängungsschraube Rückseite der Soundbar Rechtes Ende der Soundbar MittellinieDEU Das Gerät wird nicht eingeschaltet FehlerbehebungLizenzen LizenzTechnische daten Spezifikationen UND LeitfadenPage Informations Relatives À LA Sécurité Manuel Complet PrécautionsPropos DE CE Manuel Manuel D’UTILISATEURSommaire Dépannage Licence Avis de Licence Libre Utilisation de la télécommandeInstallation du Support Mural Connexion à un Appareil MobileUnité principale Soundbar Télécommande/Piles Câble optiqueContrôle DES Composants Panneau inférieur de la Soundbar 02 Présentation DU ProduitPanneau avant / Panneau côté droit de la Soundbar Connexion de l’alimentation électrique Connexion DE LA SoundbarConnexion à l’aide d’un câble optique Connexion À Votre TéléviseurMéthode 1. Connexion avec un câble ARC Câble Hdmi non fourni Connexion d’un téléviseur à l’aide d’un câble HdmiRemarque Connexion à un téléviseur via BluetoothMéthode 2. Connexion sans fil Connexion initialeRemarques Si la connexion de l’appareil échoueQuelle est la différence entre BT Ready et BT Pairng ? Déconnexion de la Soundbar à partir du téléviseurLecteur BD/DVD / Boîtier décodeur Connexion À UN Appareil ExterneCâble AUX audio Câble optiqueNon fourni Connexion à l’aide d’un câble Hdmi«HDMI» Câble HdmiPort USBAffichage Connexion D’UN Périphérique USBMise à jour du Logiciel Si la connexion de l’appareil échoue Connexion via BluetoothAppareil Bluetooth Connexion À UN Appareil MobileComment utiliser la télécommande Utilisation DE LA TélécommandeSaut de fichier musical Lecture / PauseHaut/Bas Gauche/Droite RépétitionCoupure de son Défaut → «OFF-TV REMOTE» → «ALL-TV REMOTE»Cm minimum Précautions d’installationComposants de fixation au mur Arrière de la Soundbar Extrémité droite de la Soundbar FRA ’unité ne s’allume pas 10 DépannageAvis DE Licence Libre Remarque Importante À Propos DU ServiceSpécifications 14 Spécifications ET GuidePage Norme PER LA Sicurezza Informazioni Sulla SicurezzaManuale Completo PrecauzioniInformazioni SUL Manuale Manuale UtenteSommario Utilizzo del telecomando Installazione del supporto a pareteConnessione di un dispositivo mobile Telecomando / Batterie Cavo ottico Verifica DEI ComponentiUnità principale della Soundbar Pannello inferiore della Soundbar Panoramica DEL ProdottoPannello frontale / Pannello laterale destro della Soundbar Collegamento Collegamento Della SoundbarCollegamento alla rete elettrica Cavo diCollegamento tramite un cavo ottico Collegamento Alla TVMetodo 1. Collegamento mediante un cavo Fondo della Soundbar Collegamento di una TV tramite un cavo HdmiARC Cavo Hdmi non fornito Dotazione Nota Metodo 2. Connessione wirelessConnessione di una TV mediante Bluetooth La connessione inizialeDisconnessione della Soundbar dalla TV Qual è la differenza tra BT Ready e BT PAIRING?Se il dispositivo non riesce a connettersi Cavo ottico Collegamento DI UN Dispositivo EsternoCollegamento tramite un cavo audio AUX ottico o analogico Cavo audio AUXDispositivo esterno Collegamento tramite un cavo HdmiNon fornito in dotazione Cavo adattatore da micro USB a USB Non fornito in dotazione Aggiornamento del softwarePorta USBVisualizzazione Se il dispositivo non riesce a connettersi Connessione tramite BluetoothDispositivo Bluetooth Connessione DI UN Dispositivo MobileMuto Utilizzo DEL TelecomandoCome utilizzare il telecomando Ripeti Possibile attivare o disattivare Anynet+ e Auto Power LinkRiproduci Sospendi Su/Giù Destra→ ALL-TV Remote Almeno 5 cm Precauzioni per l’installazioneComponenti per il montaggio a parete ViteRetro della Soundbar Estremità destra della Soundbar Linea centraleInstallare la Soundbar con gli annessi ’unità non si accende Risoluzione DEI ProblemiNota Importante SUL Servizio LicenzaSpecifiche Specifiche E GuidaApplicabile nei Paesi con sistemi di raccolta differenziata Contact Samsung World Wide

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HW-N400/ZG specifications

The Samsung HW-N400/ZG is a sleek and compact soundbar designed to enhance your home audio experience, delivering impressive sound quality without taking up too much space. It is ideal for users seeking to elevate their television viewing while maintaining an unobtrusive design.

One of the standout features of the HW-N400/ZG is its built-in subwoofer. This integration helps to produce deep bass tones, providing a fuller audio experience that enhances everything from action-packed movies to your favorite music. The soundbar is engineered to create a dynamic soundstage, allowing you to feel more immersed in what you are watching or listening to.

The HW-N400/ZG supports Bluetooth connectivity, enabling seamless wireless streaming from smartphones, tablets, and other Bluetooth-enabled devices. This feature not only allows for easy access to your favorite playlists and podcasts but also provides the convenience of wireless audio without the clutter of cables. Additionally, the soundbar can connect to your TV using a single optical cable, which simplifies setup and reduces the number of wires.

This model is equipped with Samsung's Surround Sound Expansion technology, which optimizes audio output by widening the listening area. This technology ensures that sound is evenly distributed across the room, allowing everyone to enjoy the same high-quality audio experience, regardless of their location.

The HW-N400/ZG also features different sound modes that let users customize the audio experience to match the content they are enjoying. Whether you are watching a thrilling action scene, enjoying a romantic comedy, or listening to music, selecting the appropriate sound mode ensures the best audio quality for the situation.

Despite its compact size, the Samsung HW-N400/ZG boasts a stylish design that fits well in any living room setting. Its minimalistic aesthetics blend easily with any décor while providing powerful audio performance.

In summary, the Samsung HW-N400/ZG offers a compelling audio solution for those who want to improve their home entertainment experience. With its built-in subwoofer, Bluetooth connectivity, Surround Sound Expansion technology, and customizable sound modes, this soundbar is a powerful addition to any setup that prioritizes both quality and convenience.