Troubleshooting
Problem | Cause | Action |
|
|
|
The oven does not | The oven door is frequently | Do not frequently open |
cook properly. | opened during cooking. | the door unless you are |
|
| cooking things that need |
|
| to be turned. If you open |
|
| the door often, the interior |
|
| temperature will be lowered |
|
| and this may affect the |
|
| results of your cooking. |
|
|
|
| The oven controls are not correctly | Correctly set the oven |
| set. | controls and try again. |
|
|
|
| The grill or other accessories are | Correctly insert the |
| not correctly inserted. | accessories. |
|
|
|
| The wrong type or size of | Reset the oven controls or |
| cookware is used. | use suitable cookware with |
|
| flat bottoms. |
|
|
|
NOTE
If the above guidelines do not enable you to solve the problem, then contact your local SAMSUNG customer service centre.
Please have the following information read;
•The model and serial numbers, normally printed on the rear of the oven
•Your warranty details
•A clear description of the problem Then contact your local dealer or SAMSUNG aftersales service.