Samsung NV70H7786ES/TR manual Troubleshooting, Information Codes, Safety Shutoff, Key Error

Page 31

TROUBLESHOOTING

PROBLEM	SOLUTION

What should I do if the oven	• The oven may not be switched on. Switch the oven on.
doesn’t heat up?	• Check to see if the required settings have been applied.
	• A household fuse may have blown or a circuit breaker
	may have tripped. Replace the fuses or reset the circuit.
	If this happens repeatedly, call a qualified electrician.

What should I do if, even	• Do not leave the oven door open while oven is cooking.
though the oven function and	• If you don’t leave the oven door open, there may be
temperature have been set, the	problems with the internal electrical connections. Call
oven does not heat up?	your local service centre.

What should I do if the oven	• The oven light may have failed. Replace the oven light.
light doesn’t illuminate?	• If the oven light doesn’t work after changing the oven
	light, call your local service centre.

What should I do if the cooling	• After use, the cooling fan runs to protect your oven from
fan is running after the oven has	the heat until the oven has cooled down. Call your local
been switched off?	service centre if the cooling fan continues to run after the
	oven has cooled down.

What should I do if the all keys	• Check if the child lock function is active or not. If the
are not pressed?	child lock function is not activated, call your local service
	centre.

INFORMATION CODES

All information codes are not from the fault of the oven. Please refer to below solution first, if the information codes still occur, please call your local SAMSUNG Customer Care Centre.

	CODE		PROBLEM		SOLUTION

			Safety Shutoff		Turn oven off and remove food.
			Safety Shutoff		Turn oven off and remove food.
			Oven has continued operating at set		Allow oven to cool before using again.
			temperature for prolonged time.		As it is not the error of oven, please use
			• Under 105 °C	16 hours	the oven again after turning oven off and
			• From 105 °C to 240 °C	8 hours	cool down.
			• From 245 °C to Max	4 hours

			Key Error		Clean the keys and check if there is
			Key Error		Clean the keys and check if there is
			It occurs when the key is pressed and		water on the surface around key. Turn
			It occurs when the key is pressed and		water on the surface around key. Turn
			held for a period of time.		off the oven and try setting again. If it
					occurs again, call your local SAMSUNG
					Customer Care Centre.

			Divider use is incorrect.		Insert divider for upper, twin and lower
			Divider use is incorrect.		Insert divider for upper, twin and lower
					mode. Remove divider for single mode.
					If it occurs again even though you use
					the divider with right way, call your local
					SAMSUNG Customer Care Centre.

			Safety Error		Stop using the oven immediately and
	1)		Safety Error		Stop using the oven immediately and
	**		An oven error may cause low		turn oven off.
			An oven error may cause low		turn oven off.
			performance and problems in safety.		Call your local SAMSUNG.

1) ** refers to all numbers.

English - 31

08CLEANING AND CARES

NeoTwin_NV70H7786ES_TR_DG68-00522U-02_EN.indd 31

2014-09-12 3:04:54

Image 31

Contents Thank you for purchasing this Samsung product This manual is made with 100 % recycled paperContents Cooking function Automatic Cooking Cooking Guide Cleaning and CaresSafety instructions Using this manualThank you for choosing Samsung Built In Oven 01USING this Manual & Safety Instructions English Energy efficiency class Volume sizeSuppliers trade mark ModelBulb Exchange Door Removal Started Light During cooking process, you can switch offDoor Glass Removal Auto Energy Saving FunctionSafety instructions for the installation InstallationEnsure protection from live parts when installing the oven Front design AccessoriesWire shelf Oven controlsRotisserie spit and Shashlik Depending on model To use it Baking tray Depending on modelUniversal tray Depending on model Extra deep tray Depending on modelUsing the oven Initial cleaningUSE of Cavity SET Cooking Function SET TemperatureUsing the Twin Mode Useful Twin ModeSET Time Time settingSET Cook Timer SET END TimerOther settings Twin Cooking functionFunction Use UpperUp cycle up to 220 C Poultry and fish Suggested temperature 100 CCups Suggested temperature 60 C Automatic cookingSingle Oven Auto Cook Programmes Food item Weight/kg Accessory Shelf RecommendationFood item Weight/kg Accessory Shelf Recommendation Food item Weight/kgUpper Oven Auto Cook Programmes Lower Oven Auto Cook ProgrammesTwin Oven Auto Cook Programmes Accessory Shelf RecommendationCavity Food item ECO Grill Food item Shelf AccessoryCooking guide Large GrillTime ConventionalMin Convection Bottom + ConvectionAccessory Time Twin ModeTOP + Convection Grilling Test DishesBaking Recommendations for baking refer to preheated oven Dish & Notes Shelf Cooking TempSteam cleaning notes Cleaning and caresSteam Cleaning Depending on Model Hand CleaningCleaning the Ceiling Depending on Model Water Collector CleaningDetaching the Side Runners Depending on Model Safety Error TroubleshootingSafety Shutoff Key ErrorDG68-00522U-02