Samsung UE55H6850AYXZT manual Troubleshooting

Page 19

Troubleshooting

If you have any questions about the TV, first refer to the Troubleshooting list below. If none of these troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual.

Issues

Solutions and Explanations

 

 

The TV won’t turn on.

Make sure the AC power cord is securely plugged into the wall outlet and the TV.

 

Make sure the wall outlet is working.

 

Try pressing the Pbutton on the TV to make sure the problem is not the remote. If the TV

 

turns on, refer to the “Remote control does not work” item below.

 

 

There is no picture/video.

Check the cable connections. Remove and reconnect all cables connected to the TV

 

and external devices.

 

Set the video outputs of your external devices (Cable/Sat Box, DVD, Blu-ray etc) to

 

match the TV's input connections. For example, if the output of an external device is

 

HDMI, it should be connected to an HDMI input on the TV.

 

Make sure your connected devices are powered on.

 

Be sure to select the correct input source.

 

Reboot the connected device by unplugging it, and then reconnecting the device’s

 

power cable.

 

 

The remote control does not

Replace the remote control batteries. Make sure the batteries are installed with their

work.

polarities (+/–) in the correct direction.

 

Clean the sensor’s transmission window on the remote.

 

Try pointing the remote directly at the TV from 1.5 ~ 1.8 m away.

 

 

The remote control of the cable/

Programme the Cable/Set remote control to operate the TV. Refer to the Cable/Set-

set top box doesn’t turn the TV

Top-Box user manual for the SAMSUNG TV code.

on or off or adjust the volume.

 

 

 

-- This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. There may, however be a few bright or dark pixels. These pixels will have no impact on the performance of the product.

-- To keep your TV running optimally upgrade to the latest firmware on the Samsung website via the USB device USB (Samsung.com > Support > Downloads).

-- Some of the pictures and functions above are available for specific models only.

English

English - 19

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Contents LED TV English Risk of Electric Shock do not OpenWhats in the Box? Regulatory Guide Power Cord IR Extender CableWall Mount Kit Specifications Vesa Installing the Wall Mount KitAttaching the TV to the Stand Other Cautions Providing Proper Ventilation for Your TVSecuring the TV to the Wall Arrange the cables using the Cable HolderTo Avoid the TV from Falling Attaching the CI Card Adapter Connecting devices to your TVUsing the CI or CI+ Card Connecting to a NetworkNetwork Connection Wireless Modem Cable Network Connection WiredAdsl / Vdsl / Cable TV Modem Cable Not Supplied TV Rear Panel Modem Port on the WallInstalling the batteries Battery size AAA Remote ControlSamsung Smart Control Inserting Batteries into Samsung Smart Control Turning on the TVSelecting the video source Initial setupPassword Change Changing the TV’s passwordWhen you see this alarm icon on the screen Using the Samsung Smart ControlPairing the Samsung Smart Control Reconnecting Samsung Smart ControlUsing the TV with the Touchpad Using the TV by Moving the Samsung Smart ControlControlling External Devices with the TV Remote Setting Up the Universal Remote ControlLaunching the e-Manual Viewing more TV featuresAdditional e-Manual Features Loading Pages using KeywordsLoading Pages from the Index Using the History to Load Previously Read PagesAccessing the Menu from the e-Manual Try Now Updating the e-Manual to the Latest VersionTroubleshooting Page Support section Provide the Pin# to Agent What is Remote Support?Storage and Maintenance How Does it Work?Standby mode TV SpecificationsStill image warning LicencesRecommendation EU Only Italiano Avvertenza! Istruzioni importanti di sicurezzaSamsung Smart Control e batterie 2 tipo AA Contenuto della confezioneTelecomando e batterie 2 tipo AAA Montaggio del televisore sul piedistallo Installazione del kit di montaggio a pareteSpecifiche del kit di montaggio a parete Vesa Altre precauzioni Garantire unadeguata ventilazione al televisoreFamiglia di Pollici Spec. Vesa a * B Vite Quantità La forma e il colore del prodotto Fissaggio del televisore alla pareteDisporre i cavi utilizzando il reggicavo Per evitare una eventuale caduta del televisoreCollegamento delladattatore di schede CI Collegamento dei dispositivi al televisoreCollegare ladattatore come mostrato Connessione alla rete Connessione di rete WirelessUso della Scheda CI o CI+ Router IP con server Dhcp Connessione di rete CablataAdsl / Vdsl / TV via cavo Cavo Modem non in dotazione Pannello posteriore del televisore Porta modem a pareteInserimento delle batterie tipo AAA TelecomandoMenu Visualizza il menu a schermo Per regolare il volume ¢ Attiva/Disattiva laudioTouchpad Posizionare un dito sul REC Non disponibile per tutte le applicazioniInserimento delle batterie nello Samsung Smart Control Accensione del televisoreSelezione della sorgente video Cambio passwordModifica della password del televisore Impostazione inizialeQuando sullo schermo appare questa icona di allarme Uso dello Samsung Smart ControlAbbinamento dello Samsung Smart Control Riconnessione dello Samsung Smart ControlUso del televisore con il touchpad Uso del televisore muovendo lo Samsung Smart ControlControllo dei dispositivi esterni con il telecomando TV Configurazione del telecomando universaleLa disponibilità dipende dal modello e dallarea Se la descrizione è lunga e comprende più di una pagina Vista di altre funzioni TVAvvio delle-Manual Funzioni e-Manual supplementariCaricamento pagine di riferimento Accesso al Menu dalle-Manual Prova oraAggiornamento delle-Manual allultima versione disponibile Caricamento delle pagine dalla pagina dellindiceRisoluzione dei problemi Page Basta chiamare Accedere al menu Il Contact Center Cosè lAssistenza remota?Conservazione e manutenzione Come funziona?Modalità Standby Specifiche TVAvvertenza per la visualizzazione di immagini fisse LicenzeRaccomandazioni Solo UE Diagrammi a blocchi This page is intentionally Left blank Deutsch Achtung! Wichtige SicherheitshinweiseSamsung Smart Control & 2 Batterien Typ AA Inhalt der Verpackung?Anbringen der Wandhalterung Befestigen des Fernsehgeräts am StandfußSpezifikation Vesa der Wandhalterung Weitere Vorsichtsmaßnahmen Ausreichende Belüftung Ihres Fernsehgeräts21,7 ~ 26,7 Ordnen Sie die Kabel mit Hilfe des Kabelhalters Befestigen des Fernsehgeräts an der WandSo verhindern Sie, dass das Fernsehgerät herunterfällt Befestigen des CI-Kartenadapters Anschließen von Geräten an Ihren FernseherBefestigen Sie den Adapter wie unten gezeigt Verwenden der „CI- oder „CI+-Karte Verbinden mit einem NetzwerkNetzwerkverbindung Drahtlos IP-Router mit DHCP-Server Netzwerkverbindung KabelModemkabel LAN-Kabel Einsetzen von Batterien Batteriegröße AAA FernbedienungForm und Farbe können je nach Modell unterschiedlich sein Hiermit wechseln Sie die SignalquelleMenu Hiermit öffnen Sie das Menü auf dem Bildschirm Einsetzen der Batterien in die Samsung Smart Control Einschalten des FernsehgerätsÄndern des Kennworts für das Fernsehgerät Hiermit wählen Sie die Videosignalquelle ausAnfangseinstellung Ändern des KennwortsWiederherstellen der Verbindung zur Samsung Smart Control Pairing-Verfahren mit der Samsung Smart ControlWenn Sie dieses Alarm-Symbol auf dem Bildschirm sehen Verwenden von Samsung Smart ControlBedienen des Fernsehgeräts mit dem Touchpad Einrichten der Universalfernbedienung Wenn eine Beschreibung nicht auf einen Bildschirm passt Anzeigen weiterer FernsehfunktionenStarten des e-Manual Weitere Funktionen im e-ManualZugriff auf das Menü aus dem e-Manual Jetzt test Aktualisieren des e-Manual auf die neuste VersionLaden von Seiten aus dem Index heraus Verwenden von Verlauf, um zuvor geladene Seiten anzuzeigenFehlerbehebung Hinweise zum Öko-Sensor und zur Bildschirmhelligkeit Öffnen Sie das Menüauf Wählen Sie Was ist Fernunterstützung?Lagerung und Wartung Wie funktioniert das?Standby-Modus Technische Daten des FernsehgerätsBestmögliche Übereinstimmung zu erzielen LizenzenWarnung bei Standbildern Empfehlung Nur EUThis page is intentionally Left blank
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UE55H6850AYXZT specifications

The Samsung UE55H6850AYXZT is a standout model in the realm of high-definition televisions, offering an exhilarating viewing experience. With its 55-inch screen size, this LED TV is perfectly suited for medium to large living spaces, allowing audiences to immerse themselves in their favorite films, shows, and games.

At the heart of the UE55H6850AYXZT lies the advanced Full HD resolution, delivering stunning clarity and detail with a resolution of 1920 x 1080 pixels. This ensures that every scene appears lifelike, whether it's action-packed sequences or serene landscapes. Coupled with Samsung's Micro Dimming technology, the TV enhances contrast levels by optimizing brightness and dark scenes, providing deeper blacks and brighter whites for a more dynamic image.

The design of the UE55H6850AYXZT is sleek and modern, featuring ultra-slim bezels that maximize the screen area and minimize distractions. The elegant stand complements the overall aesthetic, making it a stylish addition to any room.

Samsung's Smart TV capabilities shine through with the integrated Tizen operating system, granting users access to a multitude of streaming services and apps. The intuitive interface allows for easy navigation, and with Smart Hub, viewers can effortlessly switch between live TV and their favorite applications. The TV supports various content sources, including Netflix, YouTube, and local media playback, making it a versatile entertainment hub.

For gamers, the UE55H6850AYXZT includes features like Game Mode, which optimizes the TV's settings to reduce input lag and enhance response times, offering a smooth gaming experience. Additionally, the built-in Wi-Fi connectivity allows for seamless streaming and enables screen mirroring from compatible devices.

Sound quality is not overlooked, as the UE55H6850AYXZT is equipped with DTS Premium Sound, ensuring that audio matches the high-quality visuals. The TV's multi-channel sound system enhances the immersive experience, making viewers feel as though they are part of the action.

In conclusion, the Samsung UE55H6850AYXZT combines cutting-edge technology, stunning image quality, smart connectivity, and elegant design, making it an exceptional choice for anyone seeking a premium home entertainment system. With its array of features, this television is designed to cater to the demands of modern viewers, providing an unforgettable viewing experience.