Samsung UE55MU6220WXXN manual Remote control does not work, TV settings are lost after 5 minutes

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The remote control does not work.

•• Check if the power indicator on the TV blinks when you press the remote's Power button. If it does not, replace the remote control's batteries.

•• Make sure that the batteries are installed with their poles (+/–) in the correct direction.

•• Try pointing the remote directly at the TV from 1.5 ~ 1.8 m away.

The cable or satellite box remote control doesn’t turn the TV on or off or adjust the volume.

•• Programme the cable or satellite box remote control to operate the TV. Refer to the cable or satellite box user manual for the SAMSUNG TV code.

The TV settings are lost after 5 minutes.

•• The TV is in the Retail Mode. Change the Usage Mode in the General Menu to Home Mode ( > Settings > General > System Manager > Usage Mode > Home Mode).

Intermittent Wi-Fi

•• Make sure the TV has a network connection ( > Settings > General > Network > Network Status).

•• Make sure the Wi-Fi password is entered correctly.

•• Check the distance between the TV and the Modem/Router. The distance should not exceed 15.2 m.

•• Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles

between the TV and the Modem/Router. (The Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)

 

Single story

 

 

Multi story

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wireless router

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wireless repeater

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

•• Contact your ISP and ask them to reset your network circuit to re-register the Mac addresses of your new Modem/Router and the TV.

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Contents Series Learning the e-Manuals assistance functions Risk of Electric SHOCK. do not Open Page Contents 4EA Whats in the Box?Mounting the TV on a wall TV InstallationInstallation with a stand Installation with a wall mount Providing proper ventilation for your TVAttaching the TV to the Stand Preventing the TV from falling Settings Standard Remote ControlPage Using the TV Controller Initial SetupConnecting to a Network Network Connection WirelessNetwork Connection Wired Troubleshooting and Maintenance TroubleshootingTV won’t turn on Single story Multi story Remote control does not workTV settings are lost after 5 minutes Intermittent Wi-FiHow does Remote Support work? What is Remote Support?Video App problems Youtube etc Eco Sensor and screen brightnessCaring for the TV Still image warningSpecifications and Other Information SpecificationsEnvironmental Considerations Decreasing power consumption LicencesRecommendation EU Only Page This page is intentionally Left blank Avant de lire le présent manuel de lutilisateur Risque DE Choc ÉLECTRIQUE. NE PAS Ouvrir Avertissement ! Consignes de sécurité importantesPage Sommaire Contenu de la boîte Fixation du téléviseur à un mur Installation du téléviseurVis standard Quantité Installation sur un socleVentilation adaptée de votre téléviseur Fixation du téléviseur sur le socleConseils pour éviter toute chute du téléviseur 03 Télécommande standard Page Utilisation de contrôleur TV Configuration initialeConnexion à un réseau Connexion réseau Sans filConnexion réseau Câble 06 Résolution des problèmes et entretien Résolution des problèmesLe téléviseur ne sallume pas Sur un même étage Différents étages La télécommande ne fonctionne pasConnexion Wi-Fi instable Les réglages du téléviseur sont perdus après 5 minutesComment lassistance à distance fonctionne-t-elle ? Quest que lassistance à distance ?Capteur Eco et luminosité de lécran Problèmes avec les applications vidéo YouTube, etcEntretien du téléviseur Avertissement relatif aux images fixesConditions ambiantes Caractéristiques techniquesRéduction de la consommation dénergie Recommandation UE uniquementPage This page is intentionally Left blank Lernen der Assistenzfunktionen des e-Manual Vor dem Lesen der BedienungsanleitungAchtung Achtung! Wichtige SicherheitshinweisePage Inhalt Lieferumfang Montieren des Geräts an der Wand Installation des FernsehgerätsInstallation mit Standfuß Installation mit Wandhalterung Ausreichende Belüftung Ihres GerätsBefestigen des Fernsehgeräts am Standfuß Verwenden des Kippschutzes Mute REC Die StandardfernbedienungPage Verwenden des TV-Steuerungs AnfangseinstellungVerbinden mit einem Netzwerk Netzwerkverbindung DrahtlosNetzwerkverbindung Kabel Fehlerbehebung und Wartung FehlerbehebungDer Fernseher kann nicht eingeschaltet werden Wi-Fi-Aussetzer Die Fernbedienung funktioniert nichtEinstöckigMehrstöckig Wie funktioniert Remote Support? Probleme mit Video Apps Youtube uswWas ist Fernunterstützung? Öko-Sensor und BildschirmhelligkeitPflegen des Fernsehgeräts Standbild-WarnungUmgebungsbedingungen Technische DatenVerringern des Stromverbrauchs LizenzenEmpfehlung Nur EU Deutsch This page is intentionally Left blank De hulpfuncties van het e-Manual Voordat u deze handleiding leestWaarschuwing! Belangrijke veiligheidsvoorschriften Page Inhoud Inhoud van de verpakking De televisie aan de wand monteren Installatie van de televisiePlaatsing op een voet Zorgen voor geschikte ventilatie voor uw tvDe televisie op de voet bevestigen Inches millimeters Standaardschroef AantalVoorkomen dat de televisie omvalt De standaard afstandsbediening Page Werken met de Tv-bediening Eerste instellingVerbinden met een netwerk Netwerkverbinding DraadloosNetwerkverbinding Bekabeld Problemen oplossen en onderhoud Problemen oplossenDe tv kan niet worden ingeschakeld Met één verdieping Met meerdere verdiepingen Wi-Fi valt af en toe wegDe afstandsbediening werkt niet De tv-instellingen verdwijnen na 5 minutenHoe werkt Hulp op afstand? Problemen met video-apps Youtube enzWat is Hulp op afstand? Eco-sensor en helderheid van het schermDe televisie verzorgen Waarschuwing over stilstaand beeldOmgevingsvereisten SpecificatiesHet verlagen van het energieverbruik LicentiesAanbeveling alleen EU Nederlands This page is intentionally Left blank This page is intentionally Left blank This page is intentionally Left blank Contact Samsung World Wide
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UE55MU6220WXXN specifications

The Samsung UE55MU6220WXXN is a remarkable addition to the family of 4K Ultra HD televisions, offering a blend of cutting-edge technology and elegant design. With a 55-inch display, this smart TV provides an immersive viewing experience, making it perfect for both movie enthusiasts and casual viewers alike.

One of the standout features of the UE55MU6220 is its 4K resolution, boasting a pixel resolution of 3840 x 2160. This ensures stunning clarity and detail, bringing your favorite shows and movies to life. Coupled with HDR (High Dynamic Range) technology, the TV enhances brightness and contrast, allowing users to enjoy a wider color spectrum and more lifelike images. This is particularly beneficial for darker scenes, where details are often lost.

The television is powered by Samsung’s Smart Hub platform, providing seamless access to a myriad of streaming services such as Netflix, Amazon Prime Video, and YouTube, as well as a range of apps. The intuitive interface makes it easy to navigate through content, enabling users to quickly find their favorite videos or search for new ones.

Another notable characteristic of the UE55MU6220 is its inclusion of the UHD Upscaling feature. This advanced technology intelligently enhances lower resolution content, converting it to near-4K quality. As a result, older movies and television shows look sharper and more detailed, making it an excellent feature for those who enjoy classic films.

The design of the UE55MU6220 is sleek and modern, featuring thin bezels that maximize the screen area and minimize distraction. The stand is sturdy yet minimalistic, allowing it to fit seamlessly in various living room styles. Additionally, the TV supports multiple connectivity options, including HDMI and USB ports, facilitating easy connections to external devices like gaming consoles and Blu-ray players.

Sound quality is equally important for an immersive experience. The UE55MU6220 comes equipped with Dolby Digital Plus technology, providing clear and rich audio that complements the stunning visuals. This ensures that whether it is a quiet dialogue or an action-packed scene, users can appreciate the sound quality.

In conclusion, the Samsung UE55MU6220WXXN combines impressive display technology, smart features, and a sleek design, making it a top choice for anyone seeking a premium 4K viewing experience in their home.