What is Remote Support?

Video App problems (Youtube etc)

•• Change the DNS to 8.8.8.8. Select > Settings > General > Network > Network Status > IP Settings > DNS setting > Enter manually > DNS Server > enter 8.8.8.8 > OK.

•• Reset by selecting > Settings > Support > Self Diagnosis > Reset Smart Hub.

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

•• Diagnose your TV

•• Adjust the TV settings for you

•• Perform a factory reset on your TV

•• Install recommended firmware updates

How does Remote Support work?

You can easily have a Samsung Tech service your TV remotely:

1.Call the Samsung Contact Centre and ask for remote support.

2.Open the menu on your TV and go to the Support section.

3.Select Remote Management, then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent.

4.The agent will then access your TV.

Eco Sensor and screen brightness

Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimises the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to

> Settings > General > Eco Solution > Ambient Light Detection.

•• If the screen is too dark while you are watching TV in a dark environment, it may be due to the Ambient Light Detection function.

•• Do not block the sensor with any object. This can decrease picture brightness.

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UE55MU6220WXXN specifications

The Samsung UE55MU6220WXXN is a remarkable addition to the family of 4K Ultra HD televisions, offering a blend of cutting-edge technology and elegant design. With a 55-inch display, this smart TV provides an immersive viewing experience, making it perfect for both movie enthusiasts and casual viewers alike.

One of the standout features of the UE55MU6220 is its 4K resolution, boasting a pixel resolution of 3840 x 2160. This ensures stunning clarity and detail, bringing your favorite shows and movies to life. Coupled with HDR (High Dynamic Range) technology, the TV enhances brightness and contrast, allowing users to enjoy a wider color spectrum and more lifelike images. This is particularly beneficial for darker scenes, where details are often lost.

The television is powered by Samsung’s Smart Hub platform, providing seamless access to a myriad of streaming services such as Netflix, Amazon Prime Video, and YouTube, as well as a range of apps. The intuitive interface makes it easy to navigate through content, enabling users to quickly find their favorite videos or search for new ones.

Another notable characteristic of the UE55MU6220 is its inclusion of the UHD Upscaling feature. This advanced technology intelligently enhances lower resolution content, converting it to near-4K quality. As a result, older movies and television shows look sharper and more detailed, making it an excellent feature for those who enjoy classic films.

The design of the UE55MU6220 is sleek and modern, featuring thin bezels that maximize the screen area and minimize distraction. The stand is sturdy yet minimalistic, allowing it to fit seamlessly in various living room styles. Additionally, the TV supports multiple connectivity options, including HDMI and USB ports, facilitating easy connections to external devices like gaming consoles and Blu-ray players.

Sound quality is equally important for an immersive experience. The UE55MU6220 comes equipped with Dolby Digital Plus technology, providing clear and rich audio that complements the stunning visuals. This ensures that whether it is a quiet dialogue or an action-packed scene, users can appreciate the sound quality.

In conclusion, the Samsung UE55MU6220WXXN combines impressive display technology, smart features, and a sleek design, making it a top choice for anyone seeking a premium 4K viewing experience in their home.