Samsung UA32H4303AKXXS, UA58H5203AKXXV, UA40H6203AKXXV, UA40H5303AKXXV manual How Does it Work?

Page 119

How Does it Work?

Having a Samsung Tech remotely service your TV is easy.

Call the Samsung Contact Centre and ask for remote support.

Open the menu on your TV and go to the Support section.

Select Remote Management, and then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent.

The agent accesses your TV.

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Contents Manual Contents Smart Features TV Viewing Features Picture and Sound Settings Troubleshooting Aerial Connection Hdmi Video Device ConnectionHdmi Connection Component Connection AV Connection TV Audio through the External Speakers Digital Audio Optical Connection Audio Out Connection Connecting to a Computer Connecting via Hdmi Port Connecting with the Hdmi DVI Port Connecting via Home Network Dlna Connecting via Samsung LinkConnecting with a Mobile Device Allow/Reject the connection via mobile devices Connecting via a mobile deviceMobile Device Screen on TV Screen Mirroring Not searching for the TV on mobile devices111 Network Wi-Fi Direct Try NowConnecting via Samsung Link Network Device Name Try Now Input Signal SelectionUniversal remote setup Name of TV on NetworkControlling the TV with a Keyboard Connecting a KeyboardConnecting a USB Keyboard System Device Manager Keyboard Settings Try NowKeyboard type Using the KeyboardSwitch Input Language Changing Keyboards Try NowControlling the TV with a Mouse Connecting a MouseConnecting a USB Mouse System Device Manager Mouse Settings Try NowPrimary Button Using the MouseChanging Mice Try Now Changing Mouse Buttons and Pointer Speed Try NowUsing Additional Functions Entering Text Using QwertyConnecting a LAN Cable Establishing a Wired Internet ConnectionNetwork Network Settings Connecting to a Wired Internet Network AutomaticallyConnecting to a Wired Internet Network Manually Network Network Settings Try NowIP Settings Connecting to a Wireless Internet Network Automatically Establishing a Wireless Internet ConnectionWireless network Connecting to a Wireless Internet Network Manually111 222 Connecting to a Wireless Internet Network with WPSNo network cable found Try Now Try Now Troubleshooting Internet Connectivity IssuesTroubleshooting Wired Internet Connectivity Issues IP auto setting failed Try NowUnable to connect to a wireless router Try Now Try Now Troubleshooting Wireless Internet Connectivity IssuesWireless network connection failed, Try Now Try Now Supported Telecom and Model Name Mobile NetworkPage Network Network Status Try Now Checking the Internet Connection StatusSupport Self Diagnosis Smart Hub Connection Test Testing Smart Hub connectionsSmart Hub Smart Hub Open Smart Hub Try NowDeleting browsing history Setting your favourite itemOpening the Home Screen Samsung Apps Moving to the Panel ScreenSupport Smart Hub Tutorial Using the Smart Hub TutorialResetting Smart Hub Smart Hub Reset Smart Hub Try NowSmart Hub Samsung Account Try Now Using Smart Hub with Samsung AccountCreating a Samsung Account Easily Logging Into Your Samsung Account Saved on the TV Creating a Samsung Account using a Facebook AccountSigning into Samsung Account Logging into and Saving a Samsung AccountLinking an App Account Disconnecting a Linked AccountSmart Hub Samsung Account Link Service Accounts Linking My Samsung and App AccountsSmart Hub Samsung Account Remove Accounts from TV Changing and Adding Information to Samsung AccountDeleting All Samsung Accounts from the TV Smart Hub Samsung AccountUsing Samsung Apps Panel Using Pop-Up Menu Functions Installing an App from the Detailed App Information Screen Installing an AppQuick Installation Web Browser Default AppsLaunching an App ManualBrowsing Methods Using Web BrowserCommand and Status Bar at a Glance Approved Sites Browsing PreferencesAdd to Bookmark SearchSet Search Engine Private browsing on / Private browsing offRemoving an App Rearranging Apps on the Samsung Apps ScreenRemoving an App from the TV Smart Hub Apps Settings Try Now Samsung Apps FeaturesSetting Auto App Update Smart Hub Apps SettingsUsing SyncPlus while Watching TV Setting Push NotificationUsing an App while Watching TV Playing Photos, Videos, and Music Multimedia Playing Media Contents from a USB Device Allowing Connection with a Computer/Mobile Device Playing Multimedia Content Saved in a Computer/Mobile DeviceWhen Connected through Samsung Link When Connected through Home Network DlnaPrevious / Next Buttons and Functions Available while Viewing PhotosPause / Play Rewind / Fast Forward Buttons and Functions Available while Watching VideoSound Mode Shuffle Buttons and Functions Available while Playing MusicOptions Functions on the Media Content List ScreenFilter Broadcasting Guide Using the GuideDigital Broadcast Information at a Glance Checking the Current Programme Info Digital Signal Info and StrengthSupport Self Diagnosis Signal Information Try Now Analogue Channel Schedule Viewing Setting Up a Schedule ViewingSetting Up Schedule Viewing Digital Channel Schedule ViewingBroadcasting Schedule Manager Managing the Schedule Viewing ListDeleting Schedule Viewing Sessions Editing Schedule Viewing SessionsBroadcasting Channel List Try Now Using the Channel ListBroadcasting Edit Channel Try Now Registering, Removing, and Editing ChannelsRegistering and Removing Channels Removing Registered ChannelsSelect All Editing Registered ChannelsBroadcasting Edit Channel Number Enabling/Disabling Password Protection on ChannelsLocking/ Unlocking Channels Edit Channel NumberRegistering Multiple Channels as Favourites Creating a Personal Favourites ListRegistering a Channel as Favourites Registering the Current Channel as a FavouritesEditing a Favourites List Edit Favourites FeaturesViewing Favourites List Channels Only Rearranging a Favourites List Removing Registered Channels from a Favourites ListCopying a Favourites List to a Different Favourites List Renaming a Favourites ListSystem Soccer Mode Soccer Mode Watching a Sports Game Realistically Soccer ModeEnabling Soccer Mode System Soccer Mode Try NowGo to Social TV / Social TV Functions Available in Soccer ModeZoom Changing Teletext Language TV-Viewing Support FeaturesShowing Subtitles Subtitle OptionsPIP Broadcast Viewing Scanning for Available Channels Broadcasting Auto Tuning Try NowSelect Broadcasting Auto Tuning Auto TuningBroadcasting Audio Options Try Now Audio Language System Accessibility Audio DescriptionSelecting the Broadcast Audio Options Audio DescriptionCountry or Area Using the Channel SettingsManual Tuning Analogue Channel Tuning Fine-Tuning the ScreenWhen Aerial Source is set to Terrestrial or Cable Digital Channel TuningTransfer Channel List Broadcasting Channel Settings Transfer Channel ListChoosing the Right Picture Mode for the Viewing Environment Changing the Picture Mode and Adjusting the Picture QualityAdjusting the Picture Quality for Each Picture Mode Fine-Tuning Each Picture Mode Advanced Settings Motion Lighting Try Now White Balance Try NowAdjusting the Picture for Easier Viewing Picture Options Auto Motion Plus Film Mode Try NowAnalogue Clean View Picture PIP Picture Support FunctionsChoosing the Right Screen Size Changing the Picture Size and PositionAdjusting the 43 Screen Size Resetting the Picture Mode SettingsAdjusting the Screen Position Choosing the Right Sound Mode for the Environment Changing the Sound Mode and Using Sound EffectsEqualiser Try Now Using Sound EffectsSound Sound Effect Try Now DTS TruDialog Try NowSound Support Functions Designating the TVs Installation TypeSound Speaker Settings TV Sound Output Try Now Sound Speaker Settings TV Installation TypeEnabling the Sound Additional Settings Sound Reset Sound Try Now Resetting All Sound SettingsIf the Clock is Wrong in Auto Mode Setting the Time and Using the TimerSetting the Current Time Setting the Clock using Digital Broadcast InfoTurning On the TV using On Timer Using the TimersUsing the Sleep Timer Music / Photo Turning Off the TV Using Off TimerSystem Time Off Timer Try Now AerialPreventing Screen Burn Using the Screen Burn Protection and Energy Saving FeaturesUsing Energy Saving Features Launching the e-Manual Using the e-ManualAdditional e-Manual Features Loading Pages using KeywordsLoading Pages from the Index Using History to Load Previously Read PagesAccessing the Menu from the e-Manual Try Now Updating the e-Manual to the Latest VersionUpdating the Software Updating Software using a USB connectionSupport Software Update Try Now Support Software Update Update nowChecking the TV and Connected Storage Media Enabling Automatic Software UpdatesSoftware update via satellite channel Protecting the TV from Hacking and malicious codeIf malicious code is detected Automatically Scanning when the TV is Powered OnSystem Smart Security Settings Auto Scan Automatically Adding malicious code to the Blocked ListEnabling the High Contrast Adjusting the Menu TransparencySystem Accessibility High Contrast Try Now System Accessibility Menu Transparency Try NowChecking Notifications Setting Up a PasswordExpanding the Smart Hubs Focus Area Changing the Menu LanguageEnjoying Rich Colours and Superior Picture Quality BD Wise Enabling Game ModeProgramme Rating Lock System General Panel Lock Try Now Showing/Hiding the Samsung Logo while BootingSystem General Boot Logo Try Now Locking/Unlocking the Panel KeysSystem DivX Video On Demand Try Now Turning the TV into a Display Model for retail stores Restoring the TV to the Factory SettingsSupport Self Diagnosis Reset Try Now Support Use Mode Try NowTeletext Feature Typical Teletext Support Remote Management Try Now What Does Remote Service Do?Getting Support Support through Remote ManagementHow Does it Work? Support Contact Samsung Try Now There is a problem with the screenFinding the Information You Need for Service Testing the PictureSharpness, Colour, and Tint G/R settings Jacks are plugged into their proper connectorsAuto Tuning function Support Self Diagnosis Sound Test Try Now Testing the SoundCant hear the sound clearly Cant connect to the Internet There is a problem with the broadcastComputer wont connect My file wont play Am having trouble launching/using appsWant to reset the TV Signal Information Other IssuesChange the Use Mode Support Use Mode to Home Use Read Before Using Samsung Apps Web Browser Restrictions Page Storage Device File Transfers Read Before Playing Photo, Video, or Music FilesPhoto, Video, and Music File Use Limitations Supported Internal Subtitles Supported External SubtitlesSupported Music Formats and Codecs Supported Image Formats and ResolutionsSupported Video Codecs Audio Decoders Other RestrictionsVideo Decoders Installing an Anti-Theft Kensington Lock Read After Installing the TVPicture Sizes and Input Signals Wireless Security Protocols Read Before Setting Up a Wireless Internet ConnectionWireless Internet Precautions LED 4 series Read Before Connecting a Computer Supported ResolutionsVesa DMT LED 5, 6 series Vesa DMT CEA-861 Supported Video ResolutionsLicence Page Glossary
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