Samsung UA40K5300BKXSK What is Remote Support?, How does Remote Support work?, Intermittent Wi-Fi

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The TV settings are lost after 5 minutes.

The TV is in the Retail Mode. Change the Usage Mode to Home Mode. ( > Settings > System > Expert Settings > Usage Mode > Home Mode).

Intermittent Wi-Fi

Make sure the TV has a network connection ( > Settings > Network > Network Status).

Make sure the Wifi password is entered correctly.

Check the distance between the TV and the Modem/Router. The distance should not exceed 15.2 m.

Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the Modem/Router.

(The Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)

 

 

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Wireless router

Wireless repeater

Contact your ISP and ask them to reset your network circuit to re-register the Mac addresses of your new Modem/Router and the TV.

Video App problems (Youtube etc)

Change the DNS to 8.8.8.8. Select > Settings > Network > Network Status > IP Settings > DNS setting > Enter manually > DNS Server > enter 8.8.8.8 > OK.

Reset by selecting > Settings > Support > Self Diagnosis > Reset Smart Hub.

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

Diagnose your TV

Adjust the TV settings for you

Perform a factory reset on your TV

Install recommended firmware updates

How does Remote Support work?

You can easily have a Samsung Tech service your TV remotely:

1.Call the Samsung Contact Centre and ask for remote support.

2.Open the menu on your TV and go to the Support section.

3.Select Remote Management, then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent.

4.The agent will then access your TV.

English

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Contents Series English Risk of Electric Shock do not OpenWhats in the Box? About the Remote Control CH List Launches the Channel ListSmart Hub Launches Home Screen Installing batteries into the remote control Using the TV ControllerControl menu Press Move Press & Hold SelectConnecting to a Network Network Connection WirelessNetwork Connection Wired Initial Setup Using the buttons in the e-ManualE-Manual Troubleshooting Troubleshooting and MaintenanceRemote control does not work TV won’t turn onTV settings are lost after 5 minutes What is Remote Support?Intermittent Wi-Fi Video App problems Youtube etcEco Sensor and screen brightness Eco Solution Eco SensorStill image warning Caring for the TVTV Installation Vesa wall mount kit notes and specificationsMounting the TV on a wall Providing proper ventilation for your TV Installation with a standSafety Precaution Securing the TV to the wall Attaching the TV to the StandPreventing the TV from falling Specifications Specifications and Other InformationLicences Decreasing power consumptionFrançais Avertissement ! Consignes de sécurité importantesContenu de la boîte INFO, CH LIST, Return and Exit Propos de la télécommandeCH List permet dafficher la Liste des chaînes Smart Hub permet de lancer le Barre daccès rapideMise en place des piles dans la télécommande Utilisation du contrôleur TVPression déplacer Pression longue sélectionner Connexion à un réseau Connexion réseau Sans filConnexion réseau Câble Configuration initiale Le-ManualUtilisation des boutons dans le-Manual Résolution des problèmes Résolution des problèmes et entretienLa télécommande ne fonctionne pas Le téléviseur ne sallume pasQuest que lassistance à distance ? Connexion Wi-Fi instableComment lassistance à distance fonctionne-t-elle ? Les réglages du téléviseur sont perdus après 5 minutesCapteur Eco et luminosité de lécran Avertissement relatif aux images fixesEntretien du téléviseur Installation du téléviseur Fixation du téléviseur à un murKit de montage mural Vesa Remarques et spécifications Ventilation adaptée de votre téléviseur Installation sur un socleFixation du téléviseur sur le socle Précautions de sécurité Fixation du téléviseur au murConseils pour éviter toute chute du téléviseur Caractéristiques techniques Spécifications et informations supplémentairesRéduction de la consommation dénergie Español ¡Advertencia! Instrucciones importantes de seguridad¿Qué hay en la caja? Acerca del mando a distancia CH List Inicia Lista de canalesSmart Hub Inicia Primera Pantalla Colocación de las pilas en el mando a distancia Uso de la Controlador TVMenú Control Pulsar Mover Mantener pulsado SeleccionarConexión a una red Conexión de la red InalámbricaConexión de la red Cable Configuración inicial El e-ManualUso de los botones del e-Manual Solución de problemas Solución de problemas y mantenimientoEl televisor no se enciende El mando a distancia no funcionaProblemas con la aplicación de vídeo Youtube etc Wi-Fi intermitente¿Qué es la asistencia a distancia? ¿Cómo funciona la asistencia técnica a distancia?Sensor económico y brillo de la pantalla Advertencia sobre las imágenes fijasCuidado del televisor Instalación del televisor Instalación del televisor en una paredNotas y especificaciones sobre el kit de montaje mural Vesa Instalación con soporte Ventilación adecuada del televisorMontaje del televisor en el soporte Precauciones de seguridad Fijación del televisor a la paredPrecauciones para evitar la caída del televisor Especificaciones Especificaciones e información adicionalReducción del consumo de energía LicenciasPortuguês Aviso! Instruções de segurança importantesQue está incluído na caixa? Telecomando CH List inicia a Lista CanaisSmart Hub inicia o Primeiro Ecrã Colocação de pilhas no telecomando Utilização do Controlador da TVMenu de Controlo Prima Mover Manter Premido SeleccionarLigação a uma rede Ligação de rede Sem fiosLigação de rede Com fios Configuração inicial ManualUtilização dos botões no e-Manual Resolução de problemas Resolução de problemas e manutençãoTelevisor não liga Telecomando não funcionaQue é a Assistência remota? Problemas com aplicações de vídeo Youtube, etcComo funciona a Assistência Remota? As definições do televisor perdem-se após 5 minutosSensor Eco e brilho do ecrã Aviso relativo a imagens fixasCuidados a ter com o televisor Montagem do televisor numa parede Instalação do televisorInstalação com uma base Fornecimento de ventilação adequada para o televisorFixação do televisor à base Precaução de segurança Fixação do televisor à paredeComo evitar que o televisor caia Características técnicas Características técnicas e outras informaçõesRedução do consumo de energia LicençasCountry Customer Care Centre Web Site
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Manual 120 pages 38.33 Kb

UA40K5300BKXSK, UA40K5300AKXSK specifications

The Samsung UA40K5300AKXSK and UA40K5300BKXSK are two sleek, sophisticated models from Samsung’s K5300 series, designed to elevate the television viewing experience. These 40-inch Full HD televisions are tailored for those who seek immersive entertainment without compromising on aesthetics or technology.

One of the standout features of these models is their Full HD resolution, delivering crystal-clear picture quality at 1920 x 1080 pixels. Viewers can expect vibrant colors and sharp details, enhancing everything from action-packed films to everyday viewing. The Ultra Clean View technology improves the quality of the content, reducing noise and distortions for an even cleaner image. This feature is particularly beneficial for low-resolution content, transforming it into a better viewing experience.

The Samsung K5300 series also embraces smart technology, offering a range of smart features that bring your favorite content to your fingertips. With built-in Wi-Fi, users can easily connect to streaming services like Netflix, YouTube, and Amazon Prime, among others. The Tizen operating system provides a user-friendly interface, allowing seamless navigation through apps and settings.

Additionally, both models come equipped with Samsung's Smart View, which allows users to connect their smartphone or tablet to the TV effortlessly. This feature permits screen mirroring, making it easy to share photos, videos, or presentations on a larger screen. The Samsung UA40K5300AKXSK and UA40K5300BKXSK also support HDR (High Dynamic Range), which enhances the contrast between the brightest whites and darkest blacks, allowing for a more dynamic and lifelike viewing experience.

Audio quality does not take a back seat, as these models feature Dolby Digital Plus technology, producing rich sound that complements the stunning visuals. The sound output is enhanced with a built-in speaker system, creating an immersive atmosphere that pulls viewers into their favorite movies or shows.

In terms of design, both models boast a modern, minimalist aesthetic that seamlessly blends into any home décor. With slim bezels, they offer a more immersive viewing surface. The stand design is elegant and sturdy, allowing for stable placement on furniture.

In conclusion, the Samsung UA40K5300AKXSK and UA40K5300BKXSK stand out with their Full HD resolution, smart technology capabilities, rich audio output, and sleek design. They cater to modern entertainment needs while ensuring a visually stunning and engaging experience for all viewers.