Samsung HT-D353HK/ZN, HT-D350K/ZN, HT-D355K/HC, HT-D355K/ZN manual Other Information, Troubleshooting

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Other Information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the product, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.

Symptom

Check/Remedy

 

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

Playback does not start.

• Check the region number of the DVD.

 

DVD discs purchased from abroad may not be playable.

 

CD-ROMs and DVD-ROMs cannot be played on this product.

 

• Make sure that the rating level is correct.

 

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

 

 

Play/Pause button is pressed.

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

Sound can be heard only from a

• On certain DVD discs, sound is output from the front speakers only.

few speakers and not all 6.

• Check if the speakers are connected properly.

 

• Adjust the volume.

 

 

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

 

Select "PROLOG" by pressing

 

PL II (Dolby Pro Logic II) on the remote control to

 

use all six speakers.

 

 

 

 

 

Dolby Digital 5.1 CH Surround

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is

Sound is not produced.

produced only if the disc is recorded with 5.1 channel sound.

 

• Is the audio language correctly set to Dolby Digital 5.1-CH in the information display?

 

 

 

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

 

 

• Have you selected the mode (DVD RECEIVER/TV) functions of the remote control (DVD RECEIVER/TV)

 

correctly?

 

 

 

 

 

 

• Disc is rotating but no

• Is the TV power on?

 

 

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

 

 

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

Audio language and subtitles do not work.

• Audio language and subtitles will not work if the disc does not contain them.

 

 

 

The Disc/Title menu screen does not

• Are you using a disc that does not contain menus?

appear even when the Disc/Title

 

 

 

function is selected.

 

 

 

Aspect ratio cannot be changed.

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX mode, or 4:3 PAN

 

SCAN mode, but 4:3 DVDs can be seen in 4:3 ratio only. Refer to the DVD disc

 

jacket and then select the appropriate function.

 

 

 

 

06 Other Information

English 31

Image 31
Contents Digital Home Entertainment System Wide SLOT, Fully Insert Safety InformationSafety Warnings  EnglishEnglish  PrecautionsAccessories Check for the supplied accessories belowLicense Holding discsDisc Storage Handling and Storing DiscsContents Disc types that can be played Disc Types and CharacteristicsGetting Started Region CodeDisc Types And Disc Format AVI Rear Panel Front PanelDescription English Tour of the Remote ControlInstalling batteries in the Remote Control Remote controlConnections Connecting the SpeakersHT-D353HK Speaker ComponentsSpeaker Components Assembled Speakers HT-D350KEnglish 1 Installing the Speakers on the Half Tallboy StandInstalling the Speakers on the Tallboy Sta Adjusting the height of the Half Tallboy SpeakerConnecting the wall mount Connecting The SpeakersHeight Hole 1 650mm for the speaker height English 1 Connecting the video Out to your TvMethod 2 Component Video Method 3 Composite VideoHdmi Auto Detection Function Using Anynet+HDMI-CECConnecting microphone Connecting the fm Antenna` The microphone does not operate in the AUX and Tuner mode Red White AUX Connecting an External Analog ComponentOptical Connecting an External Digital Component Connecting Audio from External ComponentsBefore Starting Initial Setting SetupPress the Exit button to exit the setup menu TV Aspect ResolutionVideo Out Signal Speaker SettingTest Tone Delay TimeSetting up the Speaker Delay Time Sound EditSystem Initial SettingsHdmi Audio DivXR RegistrationProduct Information Change PasswordBasic Functions Parental RatingAudio CDCD-DA/MP3/WMA Playback Rotate FunctionJpeg File Playback Slow Motion Play Using the Disc MenuForward/Reverse Search Skipping Scenes/SongsDVD/DivX Repeat Using the Title MenuRepeat Playback CD/MP3 RepeatEnglish  Displaying Disc InformationSelecting the Audio Language Tools menuAngle Function DSP Digital Signal Processor/EQSound Mode Selecting the Subtitle LanguageUsing buttons on the Remote Control Dolby Pro Logic II ModeSetting Mono/Stereo Presetting StationsUSB Recording Playing Media Files using the USB Host FeatureUSB function Safe USB RemovalOther Information TroubleshootingCheck/Remedy Language code listFront speaker output 51W x 23Ω Center speaker output 51W3Ω SpecificationsSubwoofer 3.2 Kg Speaker Speaker system 1ch speaker system` CIS Page يمقرلا ةيلزنملا امنيسلا ماظن هيبنت ةملاسلا تامولعمةملاسلا تاريذحت ريذحتتاقحلملا تاطايتحلااهاندأ ةدراولا ةقفرملا تاقحلملا دوجو نم ققحت صارقلأا نيزخت صارقلأا لمحاهنيزختو صارقلأا عم لماعتلا تايوتحملا اهصئاصخو صارقلأا عاونأ ليغشتلا ءدباهليغشت نكمي يتلا صارقلأا عاونأ ميلقلإا دوكصرقلا قيسنتو صارقلأا عاونأ صارقلأا نم ةيلاتلا عاونلأا مدختست لاUSB ليصوت لوح تاظحلام USb ذفنم فاقيإ رز ليغشت رز ضرعلا ةشاش صارقلأا جرد ةفيظو رز ةيماملأا ةحوللاةيفلخلا ةحوللا فصولادعبُ نع مكحتلا ةدحو دعبُ نع مكحتلا ةدحو يف تايراطبلا بيكرتتاعامسلا ليصوت تلايصوتلاHT-D355K تاعامسلا تانوكمةعمجملا تاعامسلا تاعامسلا تانوكم HT-D350Kةنازخلا لماح ىلع تاعامسلا بيكرت عافترلاا طسوتم مئاق لماح ىلع تاعامسلا بيكرتعافترلاا ةطسوتم ةمئاقلا ةعامسلا عافترا طبض طئاحلا لماح ليصوت تاعامسلا ليصوتنويزفلتلاب ويديفلا جرخ ليصوت Hdmi ىلولأا ةقيرطلانوكملا ويديف ةيناثلا ةقيرطلا بكرملا ويديفلا ةثلاثلا ةقيرطلاطقف +Anynet ةفيظو معدي يذلا Hdmi ةفيظو Hdmi ـل يئاقلتلا فاشتكلاا ةفيظوHDMI-CEC‏+Anynet مادختسا حوضولا ةيلاع ةددعتملا طئاسولا ةهجاو Hdmiةيجراخلا تانوكملا نم توصلا ليصوت FM يئاوه ليصوتنيميلا وأ راسيلا امإ ليصوتب يجراخ يرظانت نوكم ليصوت AUXيجراخ يمقر نوكم ليصوت يئوض مقف ،طقف دحاو توص جرخ ىلع لمتشيدادعلإا ةمئاق طبض دادعلإايلولأا دادعلإا ليغشتلا ءدب لبق ةعامسلا دادعإ ويديفلا جرخ ةراشإ Video Out Signalةقدلا Hdmi قيسنتتوصلا ريرحت ليجأتلا تقوةعامسلل ليجأتلا تقو دادعإ توص رابتخاتوصلا ةنمازم يلولأا دادعلإاDivX\R ليجست يكيمانيدلا قاطنلا طغض DRCجتنملا تامولعم ةيساسلأا فئاظولايوبأ فينصت رورملا ةملك رييغتJpeg فلم ليغشت ريودتلا ةفيظوفلخلل/ماملأل ثحب ةيجيردتلا ةكرحلا ليغشتقئاقد 5 يطخت ةفيظو صارقلأا ةمئاق مادختساDVD/DivX راركت ليغشت راركتنيوانعلا ةمئاق مادختسا ليغشتلا راركتتوصلا ةغل ديدحت صارقلأا تامولعم ضرعتاودلأا ةمئاق ةيحيضوتلا ةيمستلا ةفيظو ةمجرتلا ةغل ديدحتةيوازلا ةفيظو توصلا عضوويدارلا ىلإ عامتسلاا ىوتسمويرتسا/يداحأ توص طبض Dolby Pro Logic II عضوUSb ةفيظو ةمدقتم فئاظوفيضم ةزيم مادختساب طئاسو تافلم ليغشت USb USb ليجستاهحلاصإو ءاطخلأا فاشكتسا ىرخأ تامولعمةغللا زمر ةمئاق ةماع تافصاوملاةعامسلا Samsung Code No. AH68-02352N04