Samsung GN642FFXA/XET, GN952IFXA/XET, GN792IFXA/XET manual Troubleshooting, Problem Cause Solution

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3.7 Troubleshooting

Repairs to the gas and electrical components of this appliance must only be carried out by a suitably qualified and competent person to ensure safety. However, some minor problems can be resolved without requiring the involvement of a specialist (see table below). If the problem cannot be solved, please contact the Samsung customer care center.

PROBLEM

CAUSE

SOLUTION

A burner does not

Burner parts not correctly installed.

Assemble the burner parts using

ignite.

 

the centring ridges.

 

 

 

 

Fuse defective or fuse in meter

Fit a new fuse or switch the

 

cabinet switched off.

automatic fuse back on.

 

 

 

 

Plug not in socket.

Push the plug into the socket.

 

 

 

 

Spark plug dirty/damp.

Clean and dry the spark plug.

 

 

 

 

Burner parts dirty/damp.

Clean and dry the burner parts,

 

 

making sure that the outflow

 

 

holes are open.

 

 

 

 

Ventilation opening at the rear

Ensure adequate air supply.

 

closed.

 

 

 

 

 

Main gas valve closed.

Open the main gas valve.

 

 

 

 

Fault in the gas network.

Check with your gas supplier.

 

 

 

 

Gas bottle or tank is empty.

Connect a new gas bottle or

 

 

have the tank filled.

 

 

 

 

Control knob not kept pressed in far

Press the control knob in far

 

enough.

enough between high and low.

The burner goes out

Control knob not kept pressed in

Press the control knob in far

after igniting.

long enough or far enough.

enough between high and low for

 

 

at least 5 seconds.

The burner does not

Burner parts incorrectly installed.

Assemble the burner parts using

burn evenly.

 

the centring ridges.

 

 

 

 

Burner parts dirty or damp.

Clean and dry the burner parts.

 

 

Check that the outflow holes are

 

 

open.

 

 

 

 

Wrong type of gas used (where

Check that the gas used is

 

bottled gas is used).

suitable for the appliance.

There is a smell of gas

A burner is turned on but not lit.

Check if any gas taps are open.

in the vicinity of the

 

 

 

 

appliance.

There may be a leak between the

Make sure the connection is

 

coupling and the gas bottle.

airtight.

 

 

 

GB 21

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Contents GN642FFXA GN792IFXA GN952IFXA Content Preface Safety warningPreface Below signs have the following meaning Safety warningIf you think gas is leaking, proceed as follows Installation Warning Child and people safety Warning During use During use During use During use Caution Cleaning & service Warning Environmental informationDescription of the appliance GN952IFXA / GN952IFXAB KnobBurnerHow to use the appliance Burner Choose the burner properly for usageHow to turn on Turn on Flame failure deviceHow to turn off Turn off Safety and energy saving advice Cleaning and maintenance GeneralPan support, control knobs Top plateCleaning and maintenance Burners Cleaning and maintenance Burners Troubleshooting Problem Cause SolutionApplication for service Customer Care Web Site FAX no Address Remark Center TELTechnical instructions Appliance specifications Technical data for engineersAppliance class Class Appliance category II2L3B/P Positioning Cutout sizeSpace to be left free around the appliance Installing the appliance ISOGas connection Gas supplied by tank or cylinder butane/propaneElectrical connection Gas conversion
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