Samsung WF7101SKS/XET, WF7101SKC/XET manual Troubleshooting, Problems and Solutions

PROBLEM

SOLUTION

The washing machine will

•

Make sure the door is firmly closed.

not start

•

Make sure the washing machine is plugged in.

•

Make sure the water source faucet is turned on.

•

Make sure to press the Start/Pause button.

No water or insufficient

•

Make sure the water source faucet is turned on.

water supply

•

Make sure the water source hose is not frozen.

•

Make sure the water intake hose is not bent.

•

Make sure the filter on the water intake hose is not clogged.

Detergent remains in the

•

Make sure the washing machine is running with sufficient water

detergent drawer after the

pressure.

wash program is complete

•

Put the detergents in the inner parts of the detergent drawer(away

from the outside edges).

Washing machine vibrates

•

Make sure the washing machine is set on a level surface. If the

or is too noisy

surface is not level, adjust the washing machine feet to level the

appliance.

•

Make sure that the shipping bolts are removed.

•

Make sure the washing machine is not touching any other object.

•

Make sure the laundry load is balanced.

The washing machine does

•

Make sure the drain hose is not squashed or bent.

not drain and/or spin

•

Make sure the water hose mesh filter is not clogged.

The Door does not open

1.

Disconnect the power plug from the power

supply.

2.

Remove the water from the washing machine.

3.

Open the filter cover using a coin.

4.

Locate the orange plastic tab and pull

forward to open the door.