Polycom 8 manual MGC WebCommander User’s Guide

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MGC WebCommander User’s Guide

•If there are more than two On Going conferences running that you have permission to monitor, the list of these conferences opens in the Meeting Director window:

Click the hyperlink to monitor the conference. A “key” icon indicates that a password is required to monitor this conference

The Dial-In number appears for each conference defined as Meet Me Per Conference

The Start Date and Time and End Date and Time of each listed conference

The Conference Entry Password defined for IVR - enabled conferences (configured to prompt for an Entry Password)

Use the Scroll bar to view the H.323 Service Prefix. The H.323 Service Prefix together with the conference numeric ID compose the dialing string for H.323 endpoints.

The list may include On Going conferences that were started by other users from templates assigned to Groups to which you have access.

A key appears next to a conference name if you have limited access rights to the Groups. You can monitor such conferences only if you enter the appropriate password when accessing the conference properties.

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Contents MGC WebCommander User’s Guide Catalog No. DOC2136B Version Table of Contents Monitoring an On Going Conference Iii Reservation Calendar Meeting Rooms List Conference Templates Partial View Mode Vii Viii Introduction Prerequisites About MGC WebCommander User’s GuideReservation Calendar Monitoring On Going ConferencesConference Types Meeting Rooms ListConventions System RequirementsCookies To enable cookies in Internet ExplorerEnabling Cookies in Microsoft Internet Explorer Internet Options General window opensSecurity Settings window opens Connecting to WebCommander Enter Network Password dialog box opens MGC WebCommander User’s Guide WebCommander Login window opens MGC WebCommander User’s Guide Connecting to WebCommander Web Site using a WebPortal Main Menu Main Menu Links Conferences On GoingCalendar ReservationLanguage LoginSelection DatabaseTo change the configuration ConfigurationMain Menu To select the database Database SelectionLanguage Selection Welcome/Language Selection window opens Resizing the Window Panes New Meeting Window New Meeting Window Participants Lists Area To access the Directory List Directory Participants ListParticipant Templates List PathNavigator and Polycom Datastore Templates List To access the PathNavigator or Polycom Datastore DirectoryRecent Participant List To access the Recent ListTo select from a list of favorites Favorites Participant ListParticipant Actions Area Conference Details Area Conference Launch Options Area Starting a New Meeting Using a Default Conference Template Starting a New MeetingTo start a new meeting with undefined dial-in participants Click the Start Immediately button MGC WebCommander User’s Guide Sending an E-mail to Conference Participants To send an E-mailMGC WebCommander User’s Guide Duplicate Booking Connection type Required criteria for a match Field/Option Description To resolve participant conflictsTo define a new participant from the New Meeting window Defining a New Participant from the New Meeting WindowOption Description Participant Dialog Page opensOr no video will be used SIP Sip user name@domain . Note that the SIPMGC WebCommander User’s Guide To schedule a conference from the New Meeting window Scheduling a ConferenceMGC WebCommander User’s Guide Define the following parameters Conference when it is saved on the MCU Option Description MGC WebCommander User’s Guide To create a recurrent reservation Creating a Recurrent ReservationField Description Reservation Recurrence pane opensField Description MGC WebCommander User’s Guide New Meeting Window MGC WebCommander User’s Guide Mail Update after Reservation Change Conference Reservation window opens New Meeting Window Defined Isdn Participants Dial-in Dialing into the ConferenceMain Menu pane, click the On Going Conferences link To display the list of On Going conferencesSIP Connections Defined H.323 Participants Dial-inFor example, EQ1sales12345 Dial-in Scenario-SIP EnvironmentDial-out Scenario-SIP Environment Direct Dial-in Scenario-SIP EnvironmentSIP Mixed Environment Mixed Environments Conference ScenarioMonitoring an On Going Conference General Monitoring Meeting Director Module Meeting Director Pane To access the Meeting Director from the WebCommander siteMGC WebCommander User’s Guide Monitoring an On Going Conference MGC WebCommander User’s Guide Toolbar Buttons and Icons Conference Icons and IndicationsButton Description Indication Lock/Unlock Conference Indicates whetherModify Conference General Information Opens To select the Presentation Mode or NoneConference duration Participant Icons and Indications Participant Icons Recording Port Disconnected grey Audio Only conferences Icon DescriptionStatus Icon Description Button Connection Status IconsConnection is problematic Audio Connection Status Icons Participant and the MCU Video Status Icons Video connection status icons Button Menu Function Description ButtonsStatus Icon Description Status Icon Description Sorting Participant Properties To sort the Participant PropertiesSecure Conference Mode ToolTips Monitoring an On Going Conference ToolTip Indicates General Conference Information To view the conference status from the Information iconStatus Field Description Or Software Continuous Presence Video Layout Pane Hide/Show Video Layout Pane To show the Video Layout pane To hide the Video Layout paneOperations performed during Audio and Video conferences Operations Performed during On Going ConferencesOperations performed during Video conferences Operations performed during Audio conferences Selecting Options MGC WebCommander User’s Guide Viewing Conference Numeric ID To connect the participant Connecting Dial-out ParticipantsTo disconnect the participant Disconnecting ParticipantsTo reconnect a disconnected participant Reconnecting ParticipantsTo add a participant to the On Going conference Adding Participants to the ConferenceMGC WebCommander User’s Guide Option Description MGC WebCommander User’s Guide To define a new participant during an On Going conference Defining a New Participant During an On Going ConferenceWindow opens Monitoring an On Going Conference Participant Properties Advanced window opens Monitoring an On Going Conference MGC WebCommander User’s Guide Participant Properties Advanced window opens To view the participant properties Viewing the Participant PropertiesTo modify the name of a participant Modifying the Participant PropertiesParticipant Dialog Page opens To view the Participant Properties Designating Participant as VIP To designate a participant as VIPMonitoring VIP Participants during an On Going conference Designating a Participant as the Chairperson Using Dtmf Code during the On Going conferenceTo delete a participant from the On Going conference Deleting a Participant from an On Going ConferenceTo mute/unmute the participant’s audio channel Muting/Unmuting a ParticipantTo Mute/Unmute the participant’s video channel Broadcasting Listening VolumeVolume Spin Arrows To lock a conference Locking and Unlocking a Conference for Dial-in ParticipantsTo unlock a conference Monitoring an On Going Conference 11Conference Additional Information Properties Conference Additional Information window opensCompany name, the contact person name, MGC WebCommander User’s Guide To change the conference duration Changing the Duration of a ConferenceMGC WebCommander User’s Guide To extend the conference duration To terminate a conference Terminating a ConferenceSelecting the Video Layout To select a different video layout for the conferenceSelecting the Conference Layout MGC WebCommander User’s Guide 12 Video layout options Number Video Available Layouts Windows Auto LayoutTo enable the Auto Layout mode Selecting a Personal Layout To select a participant’s Personal Layout in WebCommanderMonitoring an On Going Conference Video Forcing Video Forcing at the Conference Level To video forceTo set a window to appear as a black screen To cancel the video forcingTo force a participant’s layout Viewed by list, select the participants nameVideo Forcing at the Participant Level Select the pin to unforce the participant Event Icon Text Indication Endpoint’s Visual Conference IndicationsEnabling Visual Indications To modify the Visual Effects during an On Going conference Visual EffectsTo modify the Layout Border color Set Visual Effects dialog box opensTo modify the Speaker Indication color To Chat Using Chat MessagingModerator Chat Board Message box Clear Enabling the Chat option Presentation Mode guidelines Controlling the Lecture ModeTo select the lecturing option during an On Going conference Monitoring an On Going Conference To disable the Lecture Mode or Presentation Mode To block/unblock the participant’s audio transmission Blocking/Unblocking the Audio TransmissionExclusive Speaker To set a Participant as an Exclusive SpeakerExclusive Speaker window opens 100 To place a conference On Hold Placing the Conference On HoldTo release a conference placed On Hold 101Enabling Q&A Options Managing a Q&A SessionControlling Q&A Queues with the Q&A list buttons 102Changing the participant’s position in the Q&A queue Adding a Participant to the Q&A QueueViewing the Q&A List 103104 Letting the participant ask a question Clearing all participants from the Q&A queue105 To setup a Voting session Managing a Voting/Polling Session106 Field 107108 To start a Voting sessionTo cancel the voting session To conclude the voting session109 To send voting results by E-mail Sending the Voting Results Via E-mail110 Mute Meet Me Parties To mute Meet Me Parties111 112 Participant/Chairperson Operations via Dtmf Codes113 114 115 116 Request Dtmf Help Menu117 Dialing out to Invite Participants to Join the ConferenceChanging the Conference Password 118User Action IVR Message 119 Chairperson Initiated Blast Dial-out120 Securing the ConferenceOperation Default Description Dtmf Code Roll Call121 122 Reservation Calendar To access the Reservation CalendarReservation Calendar Viewing the Reservation Properties To view the Properties of a Calendar ReservationClick the Reservation name link Saves changes Mail Update after a Reservation Change Adding Participants to the Conference ReservationChanging Conference Parameters Click the Send E-maillink MGC WebCommander User’s Guide Send E-maildialog box opens To view the properties of a protected conference Viewing the Properties of a Protected ReservationViewing a Specific Conference Reservation To view a specific conference reservationTo change the view of the reservation calendar Additional Calendar ViewsTo select the week start day Customizing Background View ColorsCalendar Preferences window opens Week Start DayConference Types Conference Scheduling Methods Scheduled ConferencesScheduled from a Reservation Templates Ad Hoc Conferencing On-demand Conferences Reservation-less ConferencingMeeting Rooms Conferences may be defined as one of the following types Conference TypesEntry Queue Participant Roles Participant Connection to the Conference Dial-out ParticipantsDial-In Participants Conference Access for Dial-in Participants Conference IVREntry Queue Entry Queue Access IVR 5 1 2 2 Conference IVR Access Entry Queue Access can be defined forDirect Dialing and Access Direct Conference Access Attended/Unattended Conferences Dial-out Participants AccessOperator Assisted Conference Participants QueueUnattended Conference Greet and Guide conference Welcome QueueMedia Conf Type Network Video Session Conference Media SettingsT1-CAS Audio Only Conference Types Video Conference Types Highest Common Mechanism Conference On Port COP Additional Video Conference SettingsLecture Mode Cascading LSD Fecc Far End Camera Control Chair ControlFECC/LSD Guidelines Welcome No Wait conference Large Video Switching ConferencesAttended Wait conference Greet and Guide ConferencesDual Stream Modes Conferences239/People+Content H.239/P+C Options Polycom Visual Concert PC LimitationsPossible configuration using Visual Concert PC Polycom Visual Concert FX Vcfx ConfigurationDuo Video Media Options for Video Session TypeMedia Conf Type Network Session Type Conference Types According to the MCU Configuration MCU Available Functionality Configuration Conference TypesMCU Conference Types MGC WebCommander User’s Guide Meeting Rooms List Meeting Rooms List To view the list of currently defined Meeting Rooms Viewing the Meeting Rooms ListIcon Description Viewing the Properties of a Meeting Room To view the properties of a Meeting RoomMeeting Room Properties window opens To view the properties of a specific Meeting Room Viewing the Properties of a Specific Meeting RoomMGC WebCommander User’s Guide Meeting Rooms List Conference Templates Partial View Mode To define a new video conference template Defining a New Video Conference TemplateConference Templates window opens Define the conference basic parameters as detailed in Table Conference Properties Basic window opensMGC WebCommander User’s Guide Advanced Conference Parameters Partial View MGC WebCommander User’s Guide Option Description 711 Option Description CIF Video Stream Out Video Streams Qcif Presence formattingCP Video Layouts View Mode Conference Properties Video Layout window opensClassic Quad Views Software IP conferences only 10+ Quad Views mode Default Auto Layout for CP Classic and Quad Modes Conference Templates Partial View Mode Conference Template Menus Conference menuConference Menu To enable the administrator to view and start your Conference Templates Menu Participant Template Menu Participants to reservations from an Ldap personal To define an Audio Only conference template Defining an Audio Only Conference TemplateList of Conference templates Define the conference basic parameters as described in Table Conference Properties Advanced window opens 10 Audio Only Advanced Conference Parameters Partial View Option Description Conference Templates Partial View Mode Defining a New Conference Template To define a new Conference template10-1 10-2 10-3 Icon Description10-4 Defining a New Video Conference10-5 10-6 10-7 10-8 Continuous Presence CP a Continuous 10-910-10 10-11 10-12 Transcoding and Continuous Presence the lineSoftware Continuous Presence the Line Rate is 10-13 10-14 10-15 10-16 Presentation Mode10-17 10-18 10-19 10-20 Select either 50 Fields PAL or 60 Fields Ntsc 10-2110-22 LimitationsPeople and Content V0 Polycom proprietary 10-23Polycom Visual Concert PC/FX Available with 10-24 10-25 10-26 10-27 10-28 10-29 10-30 10-31 Define the Advanced parameters as described in Table10-32 10-33 Conference in which a participant is greeted by an 10-3410-35 10-36 10-37 Following guidelines apply to encryption 10-3810-39 Conference Properties Meeting Me Per Conference window opens10-40 Define the following Meet Me Per Conference parameters10-41 Classic 10-4210-43 10-44 10-45 10-46 10-47 10-48 10-49 Setting in the Default Reservation/ Start Conference Properties Recorder window opens10-50 10-51 Conference Menu Conference Template Menus10-52 10-53 Meeting Template and choose 10-5410-55 Conference Templates Menu10-56 Participant Template Menu10-57 Defining a New Audio Only Conference10-58 To define the parameters of an Audio Only conference10-59 10-60 10-61 10-62 10-63 10-64 10-65 10-66 10-67 10-68 10-69 Click the Meet Me Per Conf tab10-70 Conference Properties Meet Me Per Conf window opens10-71 10-72 10-73 10-74 10-75 To start the conference immediately10-76 Adding Participants to Conference Templates To assign participants to the current Conference template10-77 10-78 10-79 Following search criteria can be used10-80 Conference Templates List window10-81 Modifying the Properties of a Linked Participant10-82 Participant Properties Basic window opens10-83 Deleting a Participant from a Conference Template To delete a participant10-84 10-85 Click Delete Participant from the Participant Templates menuDeleting the Current Conference Template from the Database To delete the current Conference template10-86 10-87 Modifying a Conference Template To modify a conference template10-88 10-89 10-90 Linked Participant Embedded Participant11-1 11-2 Participant Templates11-3 Participant Templates window opens11-4 Defining a New ParticipantDefining a Participant Template in the Database To define a new participant directly in the database11-5 11-6 11-7 Defining ISDN, ATM, or MPI Video Participants To define ISDN/ATM/MPI video participants11-8 11-9 11-10 11-11 11-12 11-13 11-14 11-15 YES 11-1611-17 11-18 Defining H.323 Video and SIP Audio Participants11-19 11-20 Sip user name@domain. Note that the SIP11-21 11-22 11-23 11-24 Quality of Service Parameters To define the QoS11-25 11-26 From Service recommended Takes the QoSTOS 11-27Defining Audio Only Participants Saving the Participant TemplateTo save the Participant template To defining an Audio Only participant11-29 11-30 11-31 11-32 Advanced T1-CAS Participant Window11-33 Deleting a Participant from the Database To delete the participant from the database11-34 11-35 Participants Properties window opensTo modify the participant template in the database Modifying the Participant Template in the DatabaseOpen the Participant Templates window 11-3611-37 11-38 Appendix a Default Templates Default Conference Template Properties DefaultCOP Parameter Value GeneralBasic Advanced Parameter ValueMeet Me Per Conf Recording Video LayoutDefault Conference Template Properties DefaultVideo Advanced Meet Me Per Conf Default Conference Template Properties Default-Audio IVR Limited Occurrences Greyed out Number of Occurrences SW CP Default Conference Template Properties Software CPAdvanced Meet Me Per Conf Video Layout Default Conference Template Properties Video-Switch Advanced Meet Me Per Conf Video Layout Appendix a Default Templates

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