Samsung UE48JU6510UXZT, UE48JU6510UXZF, UE55JU6500KXZF manual Troubleshooting and Maintenance

Page 8

Troubleshooting and Maintenance

Troubleshooting

If the TV seems to have a problem, first review this list of possible problems and solutions. Alternatively, review the Troubleshooting Section in the e-Manual. If none of these troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual.

-- This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

-- To keep your TV in optimum condition, upgrade to the latest software. Use the Update now or Auto update functions

on the TV's menu (MENU > Support > Software Update > Update now or MENU > Support > Software Update > Auto Update).

Issues

Solutions and explanations

 

 

The TV is not powered on.

Make sure that the power cord is connected and that the remote has live batteries and

 

is functioning properly. If the power cord is properly connected and the remote control is

 

operating normally, there might arise a problem with the antenna cable connection, or the

 

cable/set-top box might not be turned on. Check the antenna connection or turn on the cable/

 

set-top box.

 

 

The TV won’t turn on.

Make sure that the AC power cord is securely plugged in to the TV and the wall outlet.

 

Make sure that the wall outlet is working.

 

Try pressing the Pbutton on the TV to make sure that the problem is not with the remote. If

 

the TV turns on, refer to “The remote control does not work” below.

 

 

There is no picture/video.

Check the cable connections. Remove and reconnect all cables connected to the TV and

 

external devices.

 

Set the video outputs of your external devices (Cable/set-top box, DVD, Blu-ray etc) to match

 

the TV's input connections. For example, if an external device’s output is HDMI, connect it to

 

an HDMI input on the TV.

 

Make sure that your connected devices are powered on.

 

Be sure to select the correct input source.

 

Reboot the connected device by unplugging it and reconnecting the device's power cable.

 

 

The remote control does

Replace the remote control batteries. Make sure that the batteries are installed with their poles

not work.

(+/–) in the correct direction.

 

Clean the sensor’s transmission window on the remote.

 

Try pointing the remote directly at the TV from 1.5~1.8 m away.

 

 

The Cable or set-top box

Programme the cable or set-top box remote control to operate the TV. Refer to the Cable or

remote control doesn’t

set-top box user manual for the SAMSUNG TV code.

turn on/off the TV or

 

adjust the volume.

 

 

 

English - 8

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Contents Page Risk of Electric Shock do not Open EnglishUsing the TV Controller Whats in the Box?Standard Remote Control Installing batteries into the remote controlAdjusts the volume Stops playing contentSamsung Smart Control Installing batteries into the Samsung Smart ControlAlkaline batteries are recommended for longer battery life Connecting to a Network Pairing the TV to the Samsung Smart ControlNetwork Connection Wireless Network Connection WiredInitial setup Accessing the associated menu screen from an e-Manual topicAccessing the associated e-Manual topic from a menu screen E-ManualTroubleshooting and Maintenance TroubleshootingCaring for the TV Eco Sensor and screen brightnessStill image warning TV Installation Vesa wall mount kit notes and specificationsInstalling the wall mount kit Mounting the TV on a wallAlways have two people mount the TV onto a wall May differ depending on the wall mount specificationsDo not mount the TV at more than a 15 degree tilt Preventing the TV from falling Safety Precaution Securing the TV to the wallAttaching the TV to the Stand Specifications and Other Information SpecificationsDecreasing power consumption Licences Recommendation EU OnlyAvertissement ! Consignes de sécurité importantes FrançaisContenu de la boîte Utilisation du contrôleur du téléviseurAdaptateur de carte CI Une sourceTélécommande standard Mise en place des piles dans la télécommandePermet de régler le volume Permet de changer de chaînePermet de régler le volume Permet de changer de chaîne Mise en place des piles dans le Samsung Smart ControlConnexion de la caméra TV Connexion à un réseauPairage du téléviseur et du Samsung Smart Control Connexion réseau Sans filConfiguration initiale ManualUtilisation des boutons de lécran principal de le-Manual Accès à lécran de menu associé depuis une page de le-ManualRésolution des problèmes et entretien Résolution des problèmesEntretien du téléviseur Capteur Eco et luminosité de lécranAvertissement relatif aux images fixes Installation du téléviseur Installation du kit de montage muralFixation du téléviseur à un mur Kit de montage mural Vesa Remarques et spécificationsNinclinez pas le téléviseur de plus de 15 degrés Conseils pour éviter toute chute du téléviseur Fixation du téléviseur sur le soclePrécautions de sécurité fixation du téléviseur au mur Spécifications et informations supplémentaires SpécificationsRéduction de la consommation dénergie Recommandation UE uniquement Advertencia Instrucciones importantes de seguridad Español¿Qué hay en la caja? Uso del controlador del televisorAdaptador de tarjeta CI Apaga el televisorMando a distancia estándar Colocación de las pilas en el mando a distanciaColocación de las pilas en el Samsung Smart Control Cambia el volumen Cambia el canalEl Samsung Smart Control Conexión de la cámara del televisor Conexión a una redEmparejamiento del televisor con el Samsung Smart Control Conexión de la red InalámbricaConfiguración inicial El e-ManualActualización del e-Manual a la última versión CorrespondienteSolución de problemas y mantenimiento Solución de problemasCuidado del televisor Sensor económico y brillo de la pantallaAdvertencia sobre las imágenes fijas Instalación del televisor Instalación del televisor en una paredNotas y especificaciones sobre el kit de montaje mural Vesa Instalación del kit de montaje mural10 cm Precauciones para evitar la caída del televisor Montaje del televisor en el soportePrecauciones de seguridad Fijación del televisor a la pared Especificaciones e información adicional EspecificacionesReducción del consumo de energía Licencias Recomendación Solo UEAviso! Instruções de segurança importantes PortuguêsAdaptador do CI Card Que está incluído na caixa?Utilização do controlador do televisor Regula o volume Telecomando normalColocação de pilhas no telecomando Pára de reproduzir o conteúdo actualAltera o volume Muda de canal Colocação de pilhas no Samsung Smart ControlLigação da câmara de televisor Ligação a uma redeEmparelhar o televisor com o Samsung Smart Control Ligação de rede Sem fiosConfiguração inicial Actualização do e-Manual para a versão mais recenteResolução de problemas e manutenção Resolução de problemasCuidados a ter com o televisor Sensor Eco e brilho do ecrãAviso relativo a imagens fixas Instalação do kit de montagem na parede Instalação do televisorMontagem do televisor numa parede Organização dos cabos com o guia para cabos Fornecimento de ventilação adequada para o televisorComo evitar que o televisor caia Fixação do televisor à basePrecauções de segurança Fixação do televisor à parede Características técnicas e outras informações Características técnicasRedução do consumo de energia Licenças Recomendação Apenas para a UEThis page is intentionally Left blank This page is intentionally Left blank BN68-07200A-00 Contact Samsung World Wide
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