Samsung HW-K360/ZF manual Troubleshooting, License

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TROUBLESHOOTING

Before seeking assistance, check the following.

The unit will not turn on.

Is the power cord plugged into the outlet?

Connect the power plug to the outlet.

A function does not work when the button is pressed.

Is there static electricity in the air?

Disconnect the power plug and connect it again.

Sound is not produced.

Is the Mute function on?

Press the (Mute) button to cancel the function. Is the volume set to minimum?

Adjust the Volume.

The remote control does not work.

Are the batteries drained?

Replace with new batteries.

Is the distance between the remote control and main unit too far?

Move closer to the unit.

The TV SoundConnect (TV pairing) failed.

Does your TV support TV SoundConnect?

TV SoundConnect is supported by some Samsung TVs released from 2012 on. Check your TV to see if it supports TV SoundConnect.

Is your TV firmware the latest version?

Update your TV with the latest firmware. Does an error occur when connecting?

Contact the Samsung Call Centre. Reset the TV mode and connect again.

Press and hold the & button for 5 seconds to reset the TV SoundConnect connection.

The blue indicator on the rear of the subwoofer is not lit and the subwoofer is not producing sound.

Is the main unit power on?

Check the power cord. If the power cord is plugged in correctly, check the main unit. If your main unit is off (in standby mode), the subwoofer will also be in standby mode and the blue LED won't be lit.

Your subwoofer may not be connected to the main unit of the product.

Try to connect your subwoofer again.

LICENSE

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, DTS in combination with the Symbol, and DTS 2.0 Channel are registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved.

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Contents HW-K360 For further information, refer to the Web ManualSafety Information Safety WarningsPrecautions Unpacking Connecting Electrical PowerMain Unit Subwoofer Remote Control / Battery Optical CableLit Connecting the Subwoofer to the Main UnitIs not lit · 4 · EnglishConnecting to Your TV Method 1. Connecting with a Cable· 6 · English Turn on your Samsung TV and the SoundbarDevice Name Samsung Sound Connecting to AN External Device Optical CableInstalling the Wall Mount Installation PrecautionsWall Mount R Wall Mount L · 9 · English Centre LineRear of Soundbar Right end of Soundbar Detaching the Soundbar from the Wall Effect Remote ControlSound SourceYou can select from TREBLE, Bass Controlling the Soundbar using Your TV Remote ControlInstalling the Battery in the Remote Control ControlTroubleshooting LicenseOpen Source Licence Notice Important Note about ServiceSpecifications Page Correct disposal of batteries in this product Manuel dutilisation Consignes DE Sécurité Avertissements Relatifs a LA SécuritéConsignes · 2 · FrançaisUnité principale DéballageConnexion À Lalimentation Électrique Câble optique· 4 · Français Connexion DU Caisson DE Basse À Lunité PrincipaleUnité principale Caisson de basse Dessous de lunité principale Connexion À Votre TéléviseurMéthode 1. Connexion avec un câble Sélectionnez Yes Oui avec la télécommande du téléviseur Connexion À UN Dispositif Externe Câble optiqueFixation de support mural 2 pièces Consignes dinstallationFixation murale gauche Vis 2 piècesPage Démontage DU Soundbar DU MUR De la musique à partir dun périphérique USB TélécommandeEffets Sonores Night Mode Mode Nuit Pour sadapter à lécouteInstallation de la pile dans la télécommande · 12 · FrançaisDépannage LicencePuissance Unité principale 5V / 0,5APoids Unité principale De sortie KHzPage Elimination des batteries de ce produit Manuale utente Per ulteriori informazioni, vedere il manuale WebInformazioni Sulla Sicurezza AttenzionePrecauzioni · 2 · ItalianoUnità principale Subwoofer Telecomando / batteria Contenuto Della ConfezioneCollegamento Dellalimentazione Elettrica Cavo otticoCollegamento DEL Subwoofer Allunità Principale · 4 · ItalianoCc Per ulteriori informazioni, vedere il manuale Web Collegamento AL TelevisoreMetodo 1. Collegamento con un cavo Selezionare Sì con il telecomando TV Collegamento a UN Dispositivo Esterno Cavo otticoVite 2 EA Precauzioni per linstallazioneStaffa per montaggio a parete 2 EA Cm o più · 8 · ItalianoStaffa destra per Montaggio a Parete · 9 · ItalianoDistacco Della Soundbar Dalla Parete · 10 · ItalianoAudio TelecomandoEffetto SorgenteComando della soundbar tramite il telecomando della TV Installazione della batteria nel telecomandoAccensione Bluetooth ComandoLicenza Generali Avviso DI Licenza Open SourceSpecifiche AmplificatorePage Corretto smaltimento delle batterie del prodotto Applicabile nei Paesi con sistemi di raccolta differenziataManual do Utilizador Para obter mais informações, consulte o manual da WebInformações DE Segurança Cuidado· 2 · Português Cuidados a TERAVISO, NÃO Ingerir a PILHA, Perigo DE Queimaduras Químicas Unidade principal Subwoofer Controlo remoto/ Pilhas DesembalarLigação À Corrente Eléctrica Cabo ópticoLigação automática não está concluída Ligar O Subwoofer À Unidade PrincipalLigação automática está concluída Apagado TomadaCc Para obter mais informações, consulte o manual da Web Ligar AO TelevisorMétodo 1. Ligar com um Cabo Seleccione Yes com o controlo remoto do televisor Cabo óptico Ligar a UM Dispositivo ExternoCabo ótico · 7 · PortuguêsSuporte de fixação na parede 2 EA Instalar a Fixação DE ParedeCuidados a Ter na Instalação Parafuso 2 EAFixação na Parede D Parede E · 9 · PortuguêsRetirar O Soundbar DA Parede · 10 · PortuguêsControlo Remoto · 11 · PortuguêsControlar o Soundbar com o Controlo Remoto do Televisor Colocar as Pilhas no Controlo RemotoControlo remoto não funciona As pilhas estão gastas? Volume está no mínimo?Não é emitido som Função Silêncio está ligada? Seu televisor é compatível com TV SoundConnect?Especificações Aviso DE Licença DE Open SourceNota Importante Sobre O Serviço GeralPage Eliminação correcta das baterias existentes neste produto Manual del usuario Para más información, consulte el Manual de webInformación DE Seguridad PrecauciónPrecauciones · 2 · EspañolUnidad principal DesembalajeConexión DE Alimentación Eléctrica Cable óptico Subwoofer Mando a distancia / PilaModo en espera y el LED azul no se iluminará Conexión DEL Subwoofer a LA Unidad PrincipalAzul no El enchufe de alimentación en la toma de corriente · 4 · EspañolCc Para más información, consulte el Manual de Web Conexión a UN TelevisorMétodo 1. Conexión con un cable Cable ópticoSeleccione Yes Sí con el mando a Distancia del TV Conexión a UN Dispositivo Externo Cable ópticoEscuadra de montaje en pared Precauciones en la instalaciónMontura de pared TornilloPage Separación DE LA Soundbar DE LA DE Pared Mando a Distancia · 11 · EspañolControl de la Soundbar con el mando a distancia del TV PowerOFF-POWER Link Instalación de la pila en el mando a distanciaLicencia Especificaciones Aviso DE Licencia DE Código AbiertoNota Importante Sobre EL Servicio Peso Unidad principalPage Producto AH68-02608J-01
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HW-K360/ZF specifications

Samsung has made significant strides in the soundbar market, offering an impressive lineup that includes models like the HW-K369/XE, HW-K360/EN, HW-K360/ZF, and HW-K360/XN. These soundbars are designed to enhance your audio experience while seamlessly complementing your television.

One of the standout features across these models is the wireless surround sound capability. The HW-K369/XE, HW-K360/EN, HW-K360/ZF, and HW-K360/XN are engineered to provide a more immersive audio experience by allowing users to connect additional wireless speakers. This technology creates a multi-dimensional sound field that draws you into your movie, music, or gaming sessions.

These soundbars are also equipped with Samsung’s Smart Sound technology, which automatically analyzes the content you’re watching to optimize the sound settings in real-time. Whether you’re watching a peaceful drama or an action-packed blockbuster, the soundbar adapts, ensuring you get the best audio experience tailored to what you're viewing.

Another characteristic is the enhanced bass performance offered by the built-in subwoofers present in these soundbars. The subwoofers deliver deep, powerful bass that adds depth and richness to the audio, making for an exciting listening experience whether you're enjoying music, movies, or games.

The HW-K369/XE and HW-K360 series support Bluetooth connectivity, allowing users to stream music directly from their smartphones or other compatible devices. This feature makes it convenient to enjoy your favorite playlists or podcasts without the hassle of wires, providing flexibility in how you experience your audio content.

Ease of use is evident in the design of these soundbars. They come with a sleek, modern aesthetic that fits well in any home theater setup. Additionally, the intuitive control options—whether through the included remote or the Samsung Audio Remote app—make it easy to navigate and customize audio settings to your liking.

Ultimately, the Samsung HW-K369/XE, HW-K360/EN, HW-K360/ZF, and HW-K360/XN soundbars represent a thoughtful blend of technology and design. With their range of features such as wireless surround capabilities, Smart Sound technology, robust bass, Bluetooth streaming, and user-friendly controls, these models are excellent choices for anyone looking to enhance their home entertainment experience.