Samsung SM-G610FZKGKSA, SM-G570FZDDKSA, SM-G570FZKDKSA manual Forcing restart, Resetting the device

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Appendix

The touchscreen responds slowly or improperly

•If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly.

•If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction.

•The touchscreen may malfunction in humid conditions or when exposed to water.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is updated to the latest version.

•If the touchscreen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or encounters a fatal error

Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre.

Restarting the device

If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.

Forcing restart

If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it.

Resetting the device

If the methods above do not solve your problem, perform a factory data reset.

On the Apps screen, tap Settings →Backup and reset →Factory data reset →RESET DEVICE →DELETE ALL. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.

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Contents English /2016. Rev.1.0 Table of Contents Settings Appendix Basics Read me firstInstructional icons BasicsPackage contents Device layout Keys Battery Charging the batteryViewing the remaining charging time Battery charging tips and precautionsReducing the battery consumption Power saving mode Ultra power saving modeExtending the battery life Planning battery consumptionReserve battery mode Forwarding callsSingle SIM models Installing the SIM or Usim cardSIM or Usim card nano-SIM card Dual SIM models SIM card tray Removing the SIM or Usim card Remove the SIM or Usim card Activating SIM or Usim cards Using dual SIM or Usim cards dual SIM modelsSetting preferred SIM or Usim cards Customising SIM or Usim cardsInstalling a memory card Memory card microSD cardRemoving the memory card Restarting the device Turning the device on and offFormatting the memory card Touchscreen TappingDouble-tapping Tapping and holdingDragging Swiping Spreading and pinchingHome screen Home screenHome screen options Adding itemsCreating folders Moving itemsRemoving items Apps screen Managing panelsBe relocated to the Apps screen Searching for items Indicator iconsRearranging items Icon MeaningLock screen Basics Using the notification panel Notification panelFinder Using quick setting buttonsSearching for content on the device Dual SIM modelsKeyboard layout Setting search categoriesEntering text Changing the input languageAdditional keyboard functions Copying and pastingDictionary Screen captureOpening apps Closing an appRegistering your Samsung account Samsung accountIntroduction Registering a new Samsung accountTap Remove Account Transferring data from your previous deviceRemoving your Samsung account Transferring data wirelessly Transferring backup data from a computerConnecting the device to a computer for data transfer Device and data managementUpdating over the air Updating with Smart SwitchUpdating the device Using a Google account Performing a data resetUsing a Samsung account Backing up and restoring dataSharing features Emergency mode Deactivating emergency modeBiker mode Activating S Biker modeSmart reply Auto answerAnswering urgent calls Galaxy Apps Installing or uninstalling appsInstalling apps Play StoreManaging apps Uninstalling or disabling appsSetting app permissions Enabling appsPhone Making callsMaking calls from call logs or contacts list Using speed dialMaking calls from the locked screen Answering a call Receiving callsMaking an international call Rejecting a callDuring a voice call Blocking phone numbersOptions during calls During a video call ContactsAdding contacts Creating contacts manuallySearching for contacts Importing contactsTap More →Share Sharing profileSharing contacts Messages Sending messagesViewing messages Blocking unwanted messagesTap Block list Setting the message notificationSetting a message reminder Internet Browsing webpagesChanging security settings Using secret modeActivating secret mode Deactivating secret modeSending emails Setting up email accounts→ Settings →MORE →Set default account Reading emailsTaking photos or recording videos CameraBasic shooting Camera etiquetteLaunching Camera on the locked screen Locking the focus and exposure Auto modeLaunching Camera quickly Customising shooting modesContinuous shot Pro modePanorama Beauty face HDR Rich toneNight Sound & shot Tap Mode →SelfieSports SelfieTap Mode →Wide selfie Wide selfieCamera settings Quick settingsCamera settings Gallery Viewing imagesCreating stories Viewing videosView stories Tap More →Create storySharing stories Deleting storiesDeleting an image or a video Deleting images or videosSharing images or videos Deleting multiple images and videosSamsung Notes Creating notesDeleting notes Planner Creating eventsSyncing events and tasks with your accounts HealthCreating tasks Starting S HealthUsing S Health Additional information Voice Recorder My Files AlarmSetting alarms ClockWorld clock StopwatchRadio TimerCalculator Listening to the FM radioScanning radio stations USB Backup Locking apps SecureLock and hide apps Hiding appsSecure Folder Creating Secure FolderTap More →Settings →Auto lock Secure Folder Setting auto lock for Secure FolderMoving content Adding appsAdding accounts Uninstalling Secure FolderTap More →Settings →Accounts →Add account Hiding Secure FolderGoogle apps Secure Wi-FiUnder Secure Wi-Fi, tap Enable →AGREE ChromePlay Movies & TV MapsPlay Music DriveIntroduction Wi-FiConnecting to a Wi-Fi network Sending and receiving data Wi-Fi DirectTap Wi-Fi Direct Tap ConnectBluetooth Ending the device connectionPairing with other Bluetooth devices Sending and receiving dataMobile hotspot and tethering Flight modeUnpairing Bluetooth devices Tap UnpairUsing the mobile hotspot Data usageSIM card manager dual SIM models Limiting data usageOptions More connection settingsMobile networks PrintingPrinting content Adding printer plug-insUsing the quick optimisation feature Smart ManagerStorage BatteryManaging the battery Managing the memory→ Data usage → →Change cycle Device securityUltra data saving Applications Sounds and vibrationsNotifications Do not disturbAdvanced features DisplayWallpaper ThemesLock screen and security Fingerprint recognition For better fingerprint recognitionRegistering fingerprints Deleting fingerprintsTick Sign in using your fingerprints and tap Remember Verifying the Samsung account passwordUsing fingerprints to sign in to accounts Privacy and safety Send SOS messagesAdding emergency contacts Easy modeSwitching to easy mode Managing shortcutsAccessibility Samsung Cloud AccountsGoogle Removing accountsBackup and restore Backup and resetSync settings Cloud usageLanguage and input Storage Date and timeAbout device Troubleshooting AppendixResetting the device Forcing restartSound echoes during a call Battery depletes faster than when first purchased Photo quality is poorer than the preview Your device cannot find your current location Copyright Trademarks
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SM-G570FZKAILO, SM-G570FZDAILO, SM-G610FWDGXXV, SM-G570FZKDKSA, SM-G610FZKGKSA specifications

The Samsung SM-G610FEDGXXV and SM-G570 series smartphones represent an intriguing segment in the mid-range market, showcasing high-value features and solid performance. These devices demonstrate Samsung's commitment to providing users with quality technology at an affordable price point.

The SM-G610FEDGXXV, also known as the Galaxy J7 Pro, features a 5.5-inch Super AMOLED display with a resolution of 1920 x 1080 pixels, which provides vibrant colors and deep contrast ratios. It is powered by the Exynos 7870 Octa-core processor, ensuring smooth multitasking and efficient performance. The device includes 3GB of RAM and comes with 64GB of internal storage, which is expandable via microSD, allowing for ample space for apps, photos, and videos.

Cameras are a significant highlight; the rear 13MP sensor captures sharp images, while the front-facing 13MP camera is perfect for selfies and video calls. The battery capacity is substantial at 3600mAh, providing users with enough power to get through a full day of usage without worrying about recharging.

On the other hand, the SM-G570YEDDXXV, often referred to as the Galaxy J5 Pro, also features a 5.2-inch Super AMOLED display. With a similar Exynos 7870 Octa-core processor, it offers a balanced performance. Users can expect 3GB of RAM and 32GB of internal storage, expandable with microSD. The rear camera is the same 13MP setup, while the front-facing camera comes with a 13MP sensor that includes a LED flash for low-light selfies.

The entire series emphasizes connectivity with 4G LTE support, Bluetooth, Wi-Fi, and GPS capabilities. Additionally, these devices include features like fingerprint sensors for enhanced security. With Samsung’s TouchWiz interface on Android, users enjoy a user-friendly experience customized with various additional functionalities.

In summary, the Samsung SM-G610FEDGXXV, SM-G570YEDDXXV, and their variants highlight sophisticated design and reliable performance in the mid-range smartphone landscape. With solid build quality, excellent camera capabilities, and user-friendly features, these models are well-positioned to meet the needs of a wide range of consumers looking for smart, efficient devices without breaking the bank.
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