Issues | Solutions and Explanations |
The channel menu is greyed out. | • The Channel menu is only available when the TV source is selected. |
(unavailable) |
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Your settings are lost after 30 minutes or | • If the TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Change |
every time the TV is turned off. | the settings from Store Demo mode to Home Use mode in the Plug & Play (Initial setup) procedure. |
| Press the SOURCE button to select TV mode, and go to MENU → Setup → Plug & Play (Initial |
| setup) → ENTERE. (p. 7) |
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You have intermittent loss of audio or | • Check the cable connections and reconnect them. |
video. | • Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are |
| flexible enough for long term use. If mounting the TV to the wall, we recommend using cables with 90 |
| degree connectors. |
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You see small particles when you look | • This is part of the product’s design and is not a defect. |
closely at the edge of the frame of the TV. |
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The PIP menu is not available. | • PIP functionality is only available when you are using a HDMI, PC or components source (p. 22). |
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You turned the TV off 45 minutes ago, and | • It is normal. The TV operates the OTA (Over The Aerial) function itself to upgrade firmware |
it turned on again. | downloaded whilst your watching TV. |
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There are recurrent picture/sound issues. | • Check and change the signal/source. |
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A reaction may occur between the rubber | • To prevent this, use felt pads on any surface of the TV that comes in direct contact with furniture. |
cushion pads on the base stand and the |
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top finish of some furniture. |
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✎✎This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.
¦¦ Storage and Maintenance
05 Other Information
Do not spray water or a cleaning agent directly onto the product. Any liquid that goes into the product may cause a failure, fire, or electric shock.
Clean the product with a soft cloth dapped in a small amount of water.