Samsung WM1245AGS/YOL, WM1245AFS/YL manual Troubleshooting, Programme Chart, Problems and solutions

Page 11

Troubleshooting

Problems and solutions

The washing machine will not start

Make sure the door is firmly closed.

Make sure the washing machine is plugged in.

Make sure the water source faucet is turned on.

Make sure to press the Start/Pause button.

No water or insufficient water supply

Make sure the water source faucet is turned on.

Make sure the water source hose is not frozen.

Make sure the water intake hose is not bent.

Make sure the filter on the water intake hose is not clogged.

Detergent remains in the detergent drawer after the wash program is complete

Make sure the washing machine is running with sufficient water pressure.

Put the detergents in the inner parts of the detergent drawer(away from the outside edges).

Washing machine vibrates or is too noisy

Make sure the washing machine is set on a level surface. If the surface is not level, adjust the washing machine feet to level the appliance (see page 3).

Make sure that the shipping bolts are removed (see page 3).

Make sure the washing machine is not touching any other object.

Make sure the laundry load is balanced.

The washing machine does not drain and/or spin

Make sure the drain hose is not squashed or bent.

Make sure the water hose mesh filter is not clogged (see page 16).

The Door does not open

1. Disconnect the power plug from the power supply.

2. Remove the water from the washing machine.

3. Open the filter cover using a coin.(see page 15)

4. Locate the orange plastic tab and pull forward to open the door.

Understanding error messages

Error displayed

Solution

Close the door.

Make sure the source water faucet is turned on.

Check the water pressure.

Clean the debris filter.

Make sure the drainage hose is installed correctly.

Laundry load is unbalanced; loosen any tangled laundry.

If only one item of clothing needs washing, such as a bathrobe or jeans, the final spin result might be unsatisfactory and an "UE" error message will be shown in the display window.

It appears when the internal temperature of the drum is high.

The fan will automatically function, so just wait until [Hot] indication disappeared.

This is when the internal temperature does not go down below a certain degree in washing or hydrating.

Press the Start/Pause button to try again.

• Call after-sales service.

Before contacting After-Sales service:

1.Try to remedy the problem (See "Troubleshooting" on this page).

2.Restart the programme to see if the fault is repeated.

3.If the malfunction persists, call after-sales service and describe the problem.

Programme Chart

(user option)

 

 

 

 

DETERGENT

 

Temper-

 

 

 

 

 

 

Electri-

PRO-

 

Max

 

AND ADDITIVES

ature

 

Spin Speed

 

Delay

 

Water

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

city

GRAM

 

load

 

 

 

 

 

(MAX)

 

(MAX)rpm

 

start

 

( l )

Pre-

 

 

 

Sof-

 

 

 

 

(kg)

 

wash

 

 

 

 

(kWh)

 

 

 

 

˚C

 

 

 

 

 

 

 

wash

 

 

tener

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cotton

10 .2

 

yes

 

60

 

1200

 

 

125

1.61

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Baby Cotton

7

 

yes

 

95

 

1200

 

 

99

2.49

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Towel

7

 

yes

 

75

 

1200

 

 

87

2.15

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Coloureds

10 .2

 

yes

 

60

 

1200

 

 

117

1.58

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Quick

5

-

 

yes

 

40

 

1200

 

 

60

0.57

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wool

4

-

 

yes

 

40

 

600

 

 

78

0.54

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Delicates

4

-

 

yes

 

40

 

600

 

 

62

0.54

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Bedding

7

 

yes

 

40

 

800

 

 

-

-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Clean Tub

-

-

 

yes

 

-

40

 

-

 

-

 

-

-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PROGRAM

 

 

 

 

 

 

Type of WASH

 

 

 

 

 

 

Cotton

 

Average or lightly soiled cottons, bed linen, table linen, underwear, towels,

 

 

 

shirts, etc.

 

 

 

 

 

 

 

 

 

 

 

 

Baby Cotton

 

This course is appropriate to wash underwear we change everyday, strong dirt

 

 

removal and sterilization is performed simultaneously.

 

 

 

 

Towel

 

Pile weave cotton towels, bath towel, bath gown.

 

 

 

 

Coloureds

 

Average or lightly soiled cottons, bed linen, table linen, underwear, towels,

 

 

 

shirts, etc.

 

 

 

 

 

 

 

 

 

 

 

 

Quick

 

Lightly soiled cottons or linen blouses, shirts, dark coloured terry cloth,

 

 

 

coloured linen articles, jeans, etc.

 

 

 

 

 

 

 

 

Wool

 

Only machine washable woolens with pure new wool label.

 

 

Delicates

 

Delicate curtains, dresses, skirts, shirts and blouses.

 

 

 

 

Bedding

 

Cotton bedding, bed linen, bed sheet, duvet cover, pillow cover etc.

 

 

Clean Tub

 

Use this function to maintain wash tub clean and sanitary.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1.Programme with prewash lasts approx. 15 minutes longer.

2.The programme duration data has been measured under the conditions specified in Standard IEC 69456.

3.Consumption in individual homes may differ from the values given in the table due to variations in the pressure and temperature of the water supply, the load and the type of laundry.

18 SAMSUNG Washing Machine Owners Instructions

SAMSUNG Washing Machine Owners Instructions 19

Image 11
Contents Washing Machine Owner’s Instructions Table of Contents Safety PrecautionsInstalling the Washing Machine Positioning the drain hose Connecting the water supply hoseDrain hose connection procedures Washing for the first time Wiring lnstructionsWashing a Load of Laundry Plugging in the machineFor the Silver Wash washing Overview of the control panelWashing clothes manually Washing clothes using Fuzzy LogicChildlockbutton lock function Remark Using Dry courseUsing Delay Start Using Clean TubWashing tips and hints Repairing a frozen washing machineCleaning the exterior Maintaining the Washing MachineTo do this Cleaning the detergent drawer and recessCleaning the debris filter Cleaning the water hose mesh filterUnderstanding error messages TroubleshootingProgramme Chart Problems and solutionsAppendix Case the Need for Servicing Arises
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