Samsung AQ12FGNCTC, AQ24FCN manual Solving Common Problems, Air conditioner does not operate at all

Page 21

Solving Common Problems

Before contacting the after-sales service, perform the following simple checks. They may save you the time and expense of an unnecessary call.

Problem

Explanation/Solution

The air conditioner does not operate at all

Check that the breaker used for the air conditioner is switched on. Check that the operation indicator on the indoor unit is on;

if necessary press the button on the remote control.

Check whether the Timer indicator on the indoor unit is switched on. If so:

-Wait until the switch-on time is reached and the air conditioner starts up automatically

-Cancel the timer (see pages 16 and 17 for further details)

The air conditioner does not operate with the remote control

Check that there are no obstacles between you and the indoor unit. Check the remote control batteries.

Check that you are close enough to the indoor unit (seven meters/yards or less).

No beep is heard when you press

the on the remote control

Check that you are pointing the remote control at the remote control sensor in the right of the indoor unit.

Replace the remote control batteries if necessary.

The air conditioner does not cool Check that the correct operating mode has been selected

or heat(Auto, Cool, Heat).

The room temperature may be too low or too high.

Dust may be blocking the air filter guard; refer to page 23 for cleaning instructions.

Check that there is no obstacle in front of the outdoor unit.

When heating, the required room temperature is never reached and the air conditioner frequently stops

Check that the required temperature has been set correctly. Increase the fan speed.

If the air flow is directed upwards, use the remote control to direct it downwards.

The fan speed does not change

Check that the operating mode is set to the Auto, Cool, Heat or Fan

when you press the

button

mode ; in the Dry mode, the fan speed changes automatically.

The air flow direction does not Check that the air conditioner has been switched on; if necessary,

change when you press the press the button on the remote control. button

The timer is not correctly triggered Check that the timer has been programmed correctly; see pages 16 and 17.

Odour is permeated in the room Air the room. during air conditioning

E-22

DB98-28658A(1)-E.indd 22

2008-3-11 13:14:55

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Contents Safety Precautions Contents Indoor Unit View of the UnitOutdoor Unit AQ09Series Inserting the Remote Control Batteries Remote Control Buttons and DisplayTemperature setting ButtonsGetting Started Selecting the Automatic Operating Mode Temperature is adjusted by 1C Indoor unit beepsIf necessary, press the button To control the direction of the air flow, refer to pages 14 Cooling Your RoomHeating Your Room Temperature is adjusted by 1C The indoor unit beepsImmediately after being PluggedRemoving Excess Humidity Is not displayed at the top of the remote control,pressAiring Your Room Changing the Room Temperature Quickly Temperature and fan settingsPress the button Off Closed completely On again Adjusting the Air Flow Direction VerticallyAdjusting the Air Flow Direction Horizontally To Cancel the On Timer Setting the On TimerSetting time, press the button Turned onTo Cancel the Off Timer Setting the Off TimerOff Timer By pressing Button orPress On/Off button Selecting good’sleep ModeLast  The indoor unit beepsTemp Set temperature Temperature changes in modeOperating Recommendations Operating Your Air Conditioner Without the Remote Control Temperature and Humidity RangesHigh temperatures Low temperaturesProblem Solving Common ProblemsWhen you press Button Air conditioner does not operate at allCleaning Your Air Conditioner Cleaning Deodorizing and Bio filter OptionFront grille Air filter Body groove Hook Technical Specifications 13000BTU/h 10300BTU/h220V~,60Hz 1650WContact Samsung World Wide Split-type Room Air Conditioner USER’S Manual
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