Samsung LH55PMHPBGC/XV, LH43PMHPBGC/EN, LH49PMHPBGC/EN, LH43PMFPBGC/EN Frequently asked questions

Page 79

Chapter 6. Troubleshooting

79

Frequently asked questions

Refer to the user manual for your PC or graphics card for further instructions on adjustment.

Question

Answer

How can I change the frequency?

Set the frequency on your graphics card.

 

• Windows 7: Go to Control Panel Appearance and Personalization Display Adjust resolution Advanced

 

Settings Monitor and adjust the frequency in Monitor Settings.

 

• Windows 8: Go to Settings Control Panel Appearance and Personalization Display Adjust resolution

 

Advanced Settings Monitor and adjust the frequency in Monitor Settings.

 

• Windows 10: Go to Settings System Display Advanced display settings Display adapter properties

 

Monitor, and adjust Screen refresh rate under Monitor settings.

 

 

How can I change the resolution?

• Windows 7: Go to Control Panel Appearance and Personalization Display Adjust Resolution and adjust the

 

resolution.

 

• Windows 8: Go to Settings Control Panel Appearance and Personalization Display Adjust Resolution

 

and adjust the resolution.

 

• Windows 10: Go to Settings System Display Advanced display settings, and adjust the resolution.

 

 

How do I set power saving mode?

• Windows 7: Set power saving mode in Control Panel Appearance and Personalization Personalization

 

Screen Saver Change power settings or BIOS SETUP on the PC.

 

• Windows 8: Set power saving mode in Settings Control Panel Appearance and Personalization Personalize

 

Screen Saver Settings or BIOS SETUP on the PC.

 

• Windows 10: Set power saving mode in Settings Personalization Lock screen Screen timeout settings

 

Power & sleep or BIOS SETUP on the PC.

 

 

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Contents PM43H / PM49H / PM55H Table of contents Troubleshooting About this manual SymbolsCopyright Safety precautions SafetyElectricity and safety Children may suffocate InstallationChildren may become injured or seriously harmed OperationProduct may fall and become damaged or cause an injury StoragePrecautions when handling the panel CleaningInstallation Device setupWhat’s Included Remote sensor PartsPanel key Remote sensor and spacer logo optionalSpacer logo optional Reverse sideRJ45 Anti-theft lockTo lock an anti-theft locking device Port DescriptionVOL Remote controlTo place batteries in the remote control Ventilation Guided installationInstallation on a perpendicularwall Installation on an indented wallWall mount kit specifications Vesa Wall mount installationPreparing before installing wall mount Installing the wall mountDevice setup  RS232C Cable External connectionCheckpoints Cable ConnectionDirect LAN cable PC to HUB LAN CableCross LAN cable PC to PC Connection Viewing control state Get control commandControlling Set control command Control CodesPower control CommandInput source control Volume controlSetting the picture size Set Picture Size Screen mode controlSetting the input source Set Input Source Viewing screen status Get Screen Mode StatusViewing PIP on/off state Get the PIP ON/OFF Status Screen size controlPIP On/Off control Viewing the screen size Get Screen Size StatusVideo Wall Mode Control Auto adjustment control PC and BNC onlyFull Natural Safety LockSetting the video wall Set Video Wall Mode Viewing the safety lock state Get Safety Lock StatusVideo Wall User Control Video Wall OnSet Number Data 0x01 0x02 0x63 100 0x64 10x10 Video Wall Model 1 ~Connection using a D-SUB cable Analog type Connection using a DVI cable Digital typePC connection  Sound → set Hdmi Sound to Pcdvi Connection using an HDMI-DVI cable System → General → set Hdmi Hot Plug to Off Connection using an DP cable Connection using an Hdmi cablePrecautions for using DP ‒‒ Sound → set Hdmi Sound to Avhdmi AV connectionAudio system connection Connection using an Hdmi cable up to 1080pEdit LAN connectionSource selection SourceUninstallation Installation/uninstallationPC software Multiple Display Control Connection Using the RS-232C cableUsing the ethernet cable Connection using a direct LAN cableConnection using a cross LAN cable Home → Player → Viewing contentHome screen PlayerAvailable menu When content is runningFile formats compatible with Player Control buttons on the remoteRestrictions Template files and LFD.lfd filesContents Image Power PointVideo AudioSupported in Network Channel and Local Channel Template filesClone Product URL Launcher SettingSchedule URL LauncherPC Connection Cable ID SettingsDevice ID Device ID Auto SetNetwork Status Video WallVideo Wall On/Off Timer Picture ModeOn Timer  Off / On Off TimerTicker Home → Ticker →Approving a connected device from the server Select Edit  Setup Select Time Zone Setting the current timePicture Screen adjustment2nd 3rd Picture Mode MenuWhen this setting is on, only UHD products are supported Hdmi Black Level Film ModeAuto Adjustment Image ResetPicture Off Reset PictureImmediate display OnScreen display adjustmentTimer OnScreen Display2nd 3rd Description Language Set the menu language Audio receiver. If this occurs, set the product to External Sound adjustmentIf Sound Output is set to External, Auto Volume is disabled SoundNetwork NetworkNetwork Connecting to a Wired Network Network Settings WiredHow to set up manually Automatic Network Settings WiredManual Network Settings Wired How to set up automaticallyConnecting to a Wireless Network Network Setting WirelessAutomatic Network Setup Wireless How to set up using Wpspbc Manual Network Setup WirelessSelect Add Network System SystemMessage to On Power Control Auto Power OnAuto Power Off Power ButtonEco Solution Energy Saving Mode No Signal Power OffUSB Auto Play Lock Security Safety LockChange PIN Button LockLogo Display Time Game ModeReset System Custom LogoSystem menu Troubleshooting forAnynet+Anynet+ HDMI-CEC Anynet+ HDMI-CECProblem Possible Solution Anynet+ device Support SupportDiagnosis TroubleshootingScreen Resolution Before you contact usScreen issue Installation issue PC mode Not Optimum Mode is displayed Adjust Brightness and Contrast Go to Sound and change Sound Output to Internal Sound issueSource device issue Remote control issueOther issue Defined resolution is not supported. appears Question Answer How can I change the frequency? Frequently asked questionsAppendix SpecificationsGeneral Plug-and-Play MAC, 832 x Standard signal mode tableModel Name PM43H / PM49H / PM55H Synchronization MAC, 640 xVESA, 1280 x VESA, 800 xVESA, 1024 x VESA, 1152 xNot a product defect Product damage caused by customer’s faultOthers Prevention of afterimage burn-in What is afterimage burn-in?Optimum picture quality and afterimage burn-in prevention Optimum picture qualityOZ348 2030 UA102 2110 Preventing afterimage burn-inOpen Source Licence Notice License
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LH55PMHPBGC/CH, LH55PMHPBGC/XV, LH43PMHPBGC/CH, LH43PMFPBGC/CH, LH49PMHPBGC/XV specifications

Samsung has established itself as a leader in the realm of display technology, and its latest lineup, including models LH43PMHPBGC/XV, LH43PMFPBGC/XV, LH49PMHPBGC/XV, and LH55PMHPBGC/XV, continues to demonstrate innovation and versatility in commercial displays. These models are engineered to meet the rigorous demands of various environments such as retail, corporate settings, and public spaces, showcasing exceptional performance and cutting-edge features.

One of the standout characteristics of these displays is their impressive picture quality. With Ultra HD (4K) resolution, they offer stunning clarity and vibrant colors, ensuring that content stands out and captures the attention of viewers. The high pixel density makes these displays ideal for showcasing intricate graphics, detailed images, and video content.

Samsung's advanced HDR technology enhances this further, providing a broader range of colors and improved contrast. This ensures that content is presented as intended, whether it's a promotional video in a store or critical data in a conference room. The combination of HDR with high brightness levels means that these displays remain visible even in well-lit environments, making them perfect for varied lighting conditions.

Durability is another key feature of the Samsung LH series. They are built to withstand the rigors of continuous operation, making them suitable for use in high-traffic areas. The panels are designed to have a long lifespan, reducing the need for frequent replacements and lowering total cost of ownership.

Connectivity is advanced in these models, featuring multiple input options that accommodate various devices. This ensures seamless integration into existing systems and networks. The displays support popular content management software, allowing users to easily schedule and manage content across multiple screens.

Additionally, they boast a sleek and professional design that fits well in any environment. The ultra-narrow bezels provide a near-seamless video wall experience when multiple screens are used together, creating an immersive visual experience.

Other innovative technologies integrated into these models include Samsung's proprietary MagicINFO software. This allows for effortless content creation, scheduling, and management, making it easier for businesses to communicate their messages effectively.

In summary, the Samsung LH43PMHPBGC/XV, LH43PMFPBGC/XV, LH49PMHPBGC/XV, and LH55PMHPBGC/XV displays exemplify cutting-edge technology, offering superior picture quality, durability, connectivity options, and ease of use. These models are tailored for various commercial applications, ensuring that they meet the high standards demanded by today's businesses.