Samsung LH32MLEPLSC/CH, LH55MLEPLSC/EN, LH32MLEPLSC/EN, LH32MLEPLSC/NG, LH55MLEPLSC/NG manual 102

Page 102

Chapter 7. Troubleshooting

102

The IR sensor is not functioning.

Make sure the sensor light turns on when a button is pressed on the remote control.

 

 

 

If the sensor light does not turn on, turn the power switch off and then on again on the back of the product.

 

(The power LED lights up red when the screen is switched off.)

 

If the sensor light still does not turn on after the power switch is turned off and then on again, an internal jack may

 

be disconnected.

 

Contact your nearest service centre to have the product serviced.

 

 

 

If the sensor light that is on does not flash red when a button is pressed on the remote control, the IR sensor may be

 

defective.

 

Contact your nearest service centre to have the product serviced.

 

 

 

This function is available only when a source device, such as a DVD player and STB, is connected to the product via

 

an HDMI (RGB signal) cable.

 

 

The proximity sensor is not functioning.

Make sure you are in the proper detection range.

 

 

 

Make sure the proximity sensor is on.

 

 

 

Change the detection range.

 

 

 

Move any obstacles in front of the sensor.

 

 

 

Disconnect and then reconnect the proximity sensor.

 

 

 

Wipe the sensor with a soft, clean cloth.

 

 

 

Make sure you have removed the sensor protection vinyl.

 

 

The proximity sensor only detects at a short range.

Change the detection range.

 

 

 

Make sure you have removed the sensor protection vinyl.

 

 

 

Wipe the sensor with a soft, clean cloth.

 

 

In power saving mode, when the input source is

Go to System General and set Max. Power Saving to Off. Alternatively, configure the PC display output settings

DisplayPort, PC display settings cannot be saved.

again. Ensure the set is turned on.

 

 

When booting the PC with the input source set to

Boot the PC when the set is turned on or when the input source is not DisplayPort.

DisplayPort, the BIOS and booting screens do not appear.

 

 

 

Image 102
Contents ML32E / ML55E / ML55E-R Table of contents Multimedia content Media Play Symbols About this manualCopyright Safety Safety precautionsElectricity and safety Installation Use can result in a fire or electric shock OperationChildren may become injured or seriously harmed Sparks can cause an explosion or fireProduct may fall and become damaged or cause an injury StorageYour eyesight may deteriorate Eye fatigue will be relievedCleaning Precautions when handling the panelCleaning the mirror glass Device setup InstallationWhat’s Included Control panel Panel keyControl menu Remote sensor Power offRemote sensor and spacer logo optional Spacer logo optionalPort Description Colour and shape of parts may differ from what is shownReverse side RJ45Proximity sensor Detection rangeNo. Parts Remote Control Sensor Description External sensor kit sold separatelyAnti-theft lock To lock an anti-theft locking deviceRemote control VOLTo place batteries in the remote control C DConnection using an IR Stereo cable sold separately Appearance may differ depending on the productInstallation on an indented wall Guided installationInstallation on a perpendicularwall VentilationDimensions Wall mount installation Preparing before installing wall mountInstalling the wall mount Model name Wall mount kit specifications VesaUnit mm Standard screw Quantity MillimetersCable Connection External connectionCheckpoints RS232C CableDirect LAN cable PC to HUB Pin No Standard Colour SignalLAN Cable Cross LAN cable PC to PCControl Codes Viewing control state Get control commandControlling Set control command ConnectionCommand Power controlVolume control Input source controlViewing screen status Get Screen Mode Status Screen mode controlSetting the input source Set Input Source Setting the picture size Set Picture SizePIP On/Off control Screen size of a product can be changed using a PCScreen size control Viewing the screen size Get Screen Size StatusAuto adjustment control PC and BNC only Video Wall Mode ControlViewing the safety lock state Get Safety Lock Status Safety LockSetting the video wall Set Video Wall Mode Full NaturalVideo Wall On Video Wall User Control10x10 Video Wall Model 1 ~ Connection using a DVI cable Digital typePC connection WallSNo Product Number code assigned to the productSound → set Hdmi Sound to Pcdvi Connection using an HDMI-DVI cablePicture → set each screen mode to Text under Picture Mode System → General → set Hdmi Hot Plug to OffPrecautions for using DP Connection using an Hdmi cableConnection using an DP cable Make sure to use a DP cable that is Vesa compliantAV connection Connection using an Hdmi cable up to 1080p Audio system connectionSource LAN connectionSource selection Edit NameInstallation/uninstallation UninstallationPC software Multiple Display Control Connection using a direct LAN cable Using the RS-232C cableUsing the ethernet cable ConnectionConnection using a cross LAN cable Approving a connected device from the server Home screenPlayer Approving the Lite serverHome screen Setting the current time Set MagicInfo Mode to Premium in Server Network SettingsApproving the Premium server Home screen Select Network Channel from the Player menu Network ChannelLocal Channel Network Channel will runAvailable features in the Player Setting the PlayerMy Templates When content is running Network Schedule Multiframe Changing the settings for the content that is runningFile formats compatible with Player Playback restrictionsTemplate files and LFD.lfd files RestrictionsContents Audio Power PointVideo ImageSupported in Network Channel and Local Channel Template filesCreation/editing/playback are only available in Template Compatible document file formats ‒ Extension .lfdFile formats compatible with Video Wall RestrictionsSchedule Available features in the ScheduleConfiguring channel schedules Editing a channel scheduleAvailable features in the Template TemplateMarket Orientation Edit Text Configuring the background image/background musicEntering text Font optionsPreview Configure Template Name and StorageClone Product Home → Clone Product →ID Settings Video WallHorizontal x Vertical Network StatusVideo Wall Screen PositionPicture Mode Off Timer On/Off TimerOn Timer Home → On/Off Timer →Ticker More settingsHome → More settings → Home → Ticker →URL Launcher Home → URL Launcher →Menu Screen adjustment2nd 3rd Picture Mode PictureColour Temperature Enabled when Colour Tone is set to OffSome external devices may not support this function Mpeg Noise Filter Digital Clean ViewFilm Mode Hdmi Black LevelPicture OnScreen Display OnScreen display adjustmentTimer Immediate DisplayFunctions on your PC Sound Sound adjustmentSpeaker Settings Audio receiver. If this occurs, set the product to ExternalNetwork NetworkNetwork Settings Wired Connecting to a Wired NetworkHow to set up automatically Automatic Network Settings WiredManual Network Settings Wired How to set up manuallyNetwork Setting Wireless Connecting to a Wireless NetworkAutomatic Network Setup Wireless Manual Network Setup Wireless How to set up using WpspbcSystem SystemAuto Source Switching Sleep TimerPower On Delay Primary Source RecoveryMessage to On Mouse Settings Temperature ControlDevice Manager Keyboard Settings Pointer SettingsButton Lock Game ModeReset System USB Auto Play LockAnynet+ Menu Anynet+ HDMI-CECAnynet+ HDMI-CEC Depending on the device, this menu may not be availableAuto Turn Off Troubleshooting forAnynet+Switching between Anynet+ devices Search for DevicesUse the remote control after the product has You cannot use the remote control when you areConfiguring Anynet+ or switching to a view mode Completed Anynet+ configuration or has finishedButton on the remote control SupportSupport Compatible devices with media play Multimedia content Media PlayBefore you play File system and formatsConnecting a USB device Using a USB devicePlaying multimedia content Removing a USB deviceWhen connected to a home network Dlna Multimedia content list Menus available PhotoVideo Music ShuffleSubtitle Supported image resolutionsSubtitles and supported file formats Supported music file formatsSupported video formats File extension Type Codec Comments FlacSvi M2ts Mts Trp MovFlv Vob Divx WebmBefore you contact us TroubleshootingScreen Resolution DiagnosisInstallation issue PC mode Screen issueNot Optimum Mode is displayed Adjust Brightness and Contrast Sound issue Go to Sound and change Speaker Settings to InternalOther issue Remote control issueSource device issue This case, set Speaker Settings to ExternalDefined resolution is not supported. appears 101102 Frequently asked questions 103104 SpecificationsAppendix General105 Dispose unwanted electronics through an approved recycler106 PowerSaverPreset timing modes Model Name ML32E / ML55E / ML55E-R Synchronization107 108 Not a product defect Product damage caused by customer’s fault109 OthersOptimum picture quality and afterimage burn-in prevention What is afterimage burn-in?110 Optimum picture quality111 Preventing afterimage burn-in112 LicenseOpen Source Licence Notice
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LH55MLEPLSC/CH, LH32MLEPLSC/XV, LH32MLEPLSC/CH, LH32MLEPLSC/NG, LH55MLEPLSC/XY specifications

The Samsung LH32MLEPLSC/EN and LH55MLEPLSC/EN models are innovative displays designed to elevate visual experiences in various commercial settings. They feature an advanced design and cutting-edge technology that cater to businesses looking for reliable and high-quality display solutions.

One of the key features of these displays is their impressive resolution and brightness. Offering a Full HD resolution, these screens ensure that images and videos are sharp, vivid, and attention-grabbing, making them perfect for advertising, presentations, or information displays. Additionally, they boast high brightness levels, enabling clear visibility even in brightly-lit environments, such as retail spaces or trade shows.

Another standout characteristic of these models is the exceptional color accuracy and consistency. With advanced LED technology and enhanced color calibration, users can expect vibrant and true-to-life colors that significantly enhance the viewing experience. This is particularly beneficial for businesses that rely on capturing customer interest through visuals, such as digital signage and promotional content.

The Samsung LH32MLEPLSC/EN and LH55MLEPLSC/EN also excel in their connectivity options. Equipped with a variety of input ports including HDMI, DisplayPort, and USB, these displays can easily connect with a range of devices for versatile use. This makes it seamless for users to integrate different multimedia sources, whether for dynamic advertising or interactive kiosks.

The durability and reliability of these displays are also noteworthy. They are designed for continuous operation, making them ideal for 24/7 use in high-traffic environments. This not only minimizes downtime but also reduces the costs associated with maintenance and repairs, providing businesses with a solid return on investment.

Moreover, these models come equipped with advanced thermal management technologies, ensuring optimal operation even under demanding conditions. This minimizes the risk of overheating and prolongs the lifespan of the displays, further contributing to their cost-effectiveness.

In summary, the Samsung LH32MLEPLSC/EN and LH55MLEPLSC/EN models are outstanding choices for businesses seeking high-quality commercial displays. With their high resolution, bright visuals, exceptional color accuracy, extensive connectivity options, and durable design, they are well-suited for a wide range of applications, from retail environments to corporate communications. These displays represent a significant leap in display technology, equipped to meet the evolving demands of today's businesses.