Samsung LH32MLEPLSC/XV manual 109, Not a product defect, Product damage caused by customer’s fault

Page 109

Chapter 8. Appendix

Responsibility for the pay service (Cost to Customers)

When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases.

Not a product defect

Cleaning of the product, Adjustment, Explanation, Re-installation and etc.

If a service technician gives instructions on how to use product or simply adjusts options without disassembling product.

If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal, etc.)

If a product is reinstalled or devices are connected additionally after installing the purchased product for the first time.

If a product is reinstalled to move to a different spot or to move to a different house.

If customer requests instructions on how to use because of another company’s product.

If customer requests instructions on how to use the network or another company’s programme.

If customer requests software installation and setup for the product.

If a service technician removes/cleans dusts or foreign materials inside of the product.

If customer requests an installation additionally after purchasing a product through homeshopping or online.

109

A product damage caused by customer’s fault

Product damage caused by customer’s mishandling or wrong repair If a product damage is caused by;

External impact or drop.

Use of supplies or separatly sold product unspecified by Samsung.

Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd.

Remodeling or repairing the product by customer.

Using it with incorrect voltage or non-authorised electrical connections.

Not following the “cautions” in User Manual.

Others

If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)

If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head, Vibrator, Lamp, Filter, Ribbon, etc.)

If customer requests a service in case the product has no defect, service fee may be charged. So please read User Manual first.

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Contents ML32E / ML55E / ML55E-R Table of contents Multimedia content Media Play About this manual SymbolsCopyright Safety precautions SafetyElectricity and safety Installation Children may become injured or seriously harmed OperationUse can result in a fire or electric shock Sparks can cause an explosion or fireYour eyesight may deteriorate StorageProduct may fall and become damaged or cause an injury Eye fatigue will be relievedPrecautions when handling the panel CleaningCleaning the mirror glass Installation Device setupWhat’s Included Panel key Control panelControl menu Remote sensor and spacer logo optional Power offRemote sensor Spacer logo optionalReverse side Colour and shape of parts may differ from what is shownPort Description RJ45Detection range Proximity sensorExternal sensor kit sold separately No. Parts Remote Control Sensor DescriptionTo lock an anti-theft locking device Anti-theft lockVOL Remote controlC D To place batteries in the remote controlAppearance may differ depending on the product Connection using an IR Stereo cable sold separatelyInstallation on a perpendicularwall Guided installationInstallation on an indented wall VentilationPreparing before installing wall mount Dimensions Wall mount installationInstalling the wall mount Unit mm Wall mount kit specifications VesaModel name Standard screw Quantity MillimetersCheckpoints External connectionCable Connection RS232C CableLAN Cable Pin No Standard Colour SignalDirect LAN cable PC to HUB Cross LAN cable PC to PCControlling Set control command Viewing control state Get control commandControl Codes ConnectionPower control CommandInput source control Volume controlSetting the input source Set Input Source Screen mode controlViewing screen status Get Screen Mode Status Setting the picture size Set Picture SizeScreen size control Screen size of a product can be changed using a PCPIP On/Off control Viewing the screen size Get Screen Size StatusVideo Wall Mode Control Auto adjustment control PC and BNC onlySetting the video wall Set Video Wall Mode Safety LockViewing the safety lock state Get Safety Lock Status Full NaturalVideo Wall User Control Video Wall OnPC connection Connection using a DVI cable Digital type10x10 Video Wall Model 1 ~ WallSNo Product Number code assigned to the productPicture → set each screen mode to Text under Picture Mode Connection using an HDMI-DVI cableSound → set Hdmi Sound to Pcdvi System → General → set Hdmi Hot Plug to OffConnection using an DP cable Connection using an Hdmi cablePrecautions for using DP Make sure to use a DP cable that is Vesa compliantAV connection Audio system connection Connection using an Hdmi cable up to 1080pSource selection LAN connectionSource Edit NameUninstallation Installation/uninstallationPC software Multiple Display Control Using the ethernet cable Using the RS-232C cableConnection using a direct LAN cable ConnectionConnection using a cross LAN cable Player Home screenApproving a connected device from the server Approving the Lite serverHome screen Set MagicInfo Mode to Premium in Server Network Settings Setting the current timeApproving the Premium server Home screen Local Channel Network ChannelSelect Network Channel from the Player menu Network Channel will runSetting the Player Available features in the PlayerMy Templates When content is running File formats compatible with Player Changing the settings for the content that is runningNetwork Schedule Multiframe Playback restrictionsRestrictions Template files and LFD.lfd filesContents Video Power PointAudio ImageCreation/editing/playback are only available in Template Template filesSupported in Network Channel and Local Channel Compatible document file formats ‒ Extension .lfdRestrictions File formats compatible with Video WallConfiguring channel schedules Available features in the ScheduleSchedule Editing a channel scheduleTemplate Available features in the TemplateMarket Orientation Entering text Configuring the background image/background musicEdit Text Font optionsClone Product Configure Template Name and StoragePreview Home → Clone Product →Video Wall ID SettingsVideo Wall Network StatusHorizontal x Vertical Screen PositionPicture Mode On Timer On/Off TimerOff Timer Home → On/Off Timer →Home → More settings → More settingsTicker Home → Ticker →Home → URL Launcher → URL Launcher2nd 3rd Picture Mode Screen adjustmentMenu PictureEnabled when Colour Tone is set to Off Colour TemperatureSome external devices may not support this function Film Mode Digital Clean ViewMpeg Noise Filter Hdmi Black LevelPicture Timer OnScreen display adjustmentOnScreen Display Immediate DisplayFunctions on your PC Speaker Settings Sound adjustmentSound Audio receiver. If this occurs, set the product to ExternalNetwork NetworkConnecting to a Wired Network Network Settings WiredManual Network Settings Wired Automatic Network Settings WiredHow to set up automatically How to set up manuallyConnecting to a Wireless Network Network Setting WirelessAutomatic Network Setup Wireless How to set up using Wpspbc Manual Network Setup WirelessSystem SystemPower On Delay Sleep TimerAuto Source Switching Primary Source RecoveryMessage to On Device Manager Keyboard Settings Temperature ControlMouse Settings Pointer SettingsReset System Game ModeButton Lock USB Auto Play LockAnynet+ HDMI-CEC Anynet+ HDMI-CECAnynet+ Menu Depending on the device, this menu may not be availableSwitching between Anynet+ devices Troubleshooting forAnynet+Auto Turn Off Search for DevicesConfiguring Anynet+ or switching to a view mode You cannot use the remote control when you areUse the remote control after the product has Completed Anynet+ configuration or has finishedSupport Button on the remote controlSupport Before you play Multimedia content Media PlayCompatible devices with media play File system and formatsPlaying multimedia content Using a USB deviceConnecting a USB device Removing a USB deviceWhen connected to a home network Dlna Multimedia content list Photo Menus availableVideo Shuffle MusicSubtitles and supported file formats Supported image resolutionsSubtitle Supported music file formatsFile extension Type Codec Comments Flac Supported video formatsFlv Vob Trp MovSvi M2ts Mts Divx WebmScreen Resolution TroubleshootingBefore you contact us DiagnosisScreen issue Installation issue PC modeNot Optimum Mode is displayed Adjust Brightness and Contrast Go to Sound and change Speaker Settings to Internal Sound issueSource device issue Remote control issueOther issue This case, set Speaker Settings to External101 Defined resolution is not supported. appears102 103 Frequently asked questionsAppendix Specifications104 GeneralDispose unwanted electronics through an approved recycler 105Preset timing modes PowerSaver106 Model Name ML32E / ML55E / ML55E-R Synchronization107 108 109 Product damage caused by customer’s faultNot a product defect Others110 What is afterimage burn-in?Optimum picture quality and afterimage burn-in prevention Optimum picture qualityPreventing afterimage burn-in 111License 112Open Source Licence Notice
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LH55MLEPLSC/CH, LH32MLEPLSC/XV, LH32MLEPLSC/CH, LH32MLEPLSC/NG, LH55MLEPLSC/XY specifications

The Samsung LH32MLEPLSC/EN and LH55MLEPLSC/EN models are innovative displays designed to elevate visual experiences in various commercial settings. They feature an advanced design and cutting-edge technology that cater to businesses looking for reliable and high-quality display solutions.

One of the key features of these displays is their impressive resolution and brightness. Offering a Full HD resolution, these screens ensure that images and videos are sharp, vivid, and attention-grabbing, making them perfect for advertising, presentations, or information displays. Additionally, they boast high brightness levels, enabling clear visibility even in brightly-lit environments, such as retail spaces or trade shows.

Another standout characteristic of these models is the exceptional color accuracy and consistency. With advanced LED technology and enhanced color calibration, users can expect vibrant and true-to-life colors that significantly enhance the viewing experience. This is particularly beneficial for businesses that rely on capturing customer interest through visuals, such as digital signage and promotional content.

The Samsung LH32MLEPLSC/EN and LH55MLEPLSC/EN also excel in their connectivity options. Equipped with a variety of input ports including HDMI, DisplayPort, and USB, these displays can easily connect with a range of devices for versatile use. This makes it seamless for users to integrate different multimedia sources, whether for dynamic advertising or interactive kiosks.

The durability and reliability of these displays are also noteworthy. They are designed for continuous operation, making them ideal for 24/7 use in high-traffic environments. This not only minimizes downtime but also reduces the costs associated with maintenance and repairs, providing businesses with a solid return on investment.

Moreover, these models come equipped with advanced thermal management technologies, ensuring optimal operation even under demanding conditions. This minimizes the risk of overheating and prolongs the lifespan of the displays, further contributing to their cost-effectiveness.

In summary, the Samsung LH32MLEPLSC/EN and LH55MLEPLSC/EN models are outstanding choices for businesses seeking high-quality commercial displays. With their high resolution, bright visuals, exceptional color accuracy, extensive connectivity options, and durable design, they are well-suited for a wide range of applications, from retail environments to corporate communications. These displays represent a significant leap in display technology, equipped to meet the evolving demands of today's businesses.