Samsung LH55OMDPWBC/XV Troubleshooting for Anynet+, Problem Possible Solution, Off and on again

Page 125

Troubleshooting for Anynet+

Problem

Possible Solution

 

 

Anynet+ does not work.

•• Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only.

 

•• Check if the Anynet+ device power cord is properly connected.

 

•• Check the Anynet+ device’s Video/Audio/HDMI cable connections.

 

•• Check whether Anynet+ (HDMI-CEC)is set to On in the System menu.

 

•• Check whether the remote control is Anynet+ compatible.

 

•• Anynet+ doesn’t work in certain situations. (initial setup)

 

•• If you have removed and then reconnected the HDMI cable, please make sure to search devices again or turn your product

 

off and on again.

 

•• Check if the Anynet+ function of the Anynet device is set on.

I want to start Anynet+.

•• Check if the Anynet+ device is properly connected to the product and check if the Anynet+ (HDMI-CEC)is set to On in the System menu.

•• Press the TOOLS button to display the Anynet+ menu and select a menu you want.

I want to exit Anynet+.

••

Select View PC in the Anynet+ menu.

 

•• Press the SOURCE button on the product remote control and select a non- Anynet+ device.

 

 

 

The message “Disconnecting

••

You cannot use the remote control when you are configuring Anynet+ or switching to a view mode.

Anynet+ device ...” appears on

••

Use the remote control after the product has completed Anynet+ configuration or has finished switching to Anynet+.

the screen.

 

 

 

 

 

The Anynet+ device does not play.

••

You cannot use the play function when initial setup is in progress.

 

 

 

Image 125
Contents OM46D-W OM55D-W OM75D-W OM46D-K OM55D-K OM75D-K Table of contents Support Copyright Before Using the ProductCleaning Safety PrecautionsSymbols Power off the product and computerStorage Electricity and SafetyInstallation Samsung Operation Product failure, an electric shock or fire may result Output ports, etcPage Components PreparationsChecking the Components Items sold separately Control Panel PartsPanel Key ButtonsDescriptionControl menu ReturnPower indicator Remote Control SensorExternal sensor KIT Parts DescriptionReverse Side Connects to a source device using the AV/Component adapterPort Description RJ45To lock an anti-theft locking device Anti-theft LockVOL Remote ControlPC, DVI, HDMI, or DisplayPort To place batteries in the remote controlYour remote control Connection Using an IR Stereo Cable Sold separatelyControlling more than one display product using Ventilation Switching between portrait and landscapeInstallation on a Perpendicular Wall Plane view Installation on an Indented WallInstalling the Wall Mount DimensionsPreparing before installing Wall-Mount Installing the Wall MountWall Mount Kit Specifications Vesa Before Connecting Connecting and Using a Source DeviceConnecting to a PC Connection using the D-SUB cable Analogue typeConnection Using an HDMI-DVI Cable Connection using a DVI cable Digital typePicture set each screen mode to Text under Picture Mode Sound set Hdmi Sound to PcdviPrecautions for using DP Connection Using an Hdmi CableConnection Using the AV Cable Connecting to a Video DeviceHdmi in 1, Hdmi Using an Hdmi cable or Hdmi to DVI Cable up to 1080pConnecting the LAN Cable Connecting to an Audio SystemConnecting the network box Sold separately Installing the Network Box Turn on the power switch Connecting the PowerMagicInfo Entering MagicInfo modePress Source on the remote control, and select MagicInfo Select TCP/IP step Enter the IP informationSource Changing the Input sourceEdit Name InformationUninstallation Using MDCMonitor Computer Connecting to MDCUsing MDC via RS-232C serial data communications standards Connection using a direct LAN cable Using MDC via EthernetConnection using a cross LAN cable Player Home featurePlayer Schedule TemplateApproving a connected device from the server To specify the group Setting the current timeLocal Channel Network ChannelMy Templates Network Channel will runOption Name Operations Available features in the PlayerMenu items in the Player Settings Player page Settings menuSettings Set Aspect Ratio to either Original or Full Full / OriginalCH Name Name of the channel currently playing When Content is RunningViewing the details of the content that is running Playlist Picture ModeMusic RepeatTemplate files and LFD.lfd files File Formats Compatible with PlayerNetwork Schedule Multiframe Contents Image Video AudioCharts Vertical text Flash Power PointMasked Image, Tiled Image content not supported Functions not supportedCreation/editing/playback are only available Template filesTemplate Supported in Network Channel and Local Compatible document file formats -- Extension .lfdVideo File Formats Compatible with Video WallOnly one video Videos file can be played per client RestrictionsAvailable Not availableSchedule Available features in the ScheduleMenu items in the Schedule TypeEditing a channel schedule Configuring channel schedulesTemplate Available features in the TemplateHome → Template → Enter E MarketEntering text Configuring the background image/background musicSelect the Edit Text window to enter text Font Size Set the font size for messagesPreview Save CancelConfigure Template Name and Storage Clone Product Clone ProductHome → Clone Product → Enter E Message appearsID Settings ID SettingsDevice ID PC Connection CableApply to Video WallVideo Wall Home → Video Wall → Enter EHorizontal x Vertical Video WallScreen Position FormatNetwork Status Network StatusCheck the current network and Internet connection Home → Network Status → Enter EPicture Mode Picture ModeOn Timer On/Off TimerOn/Off Timer Home → On/Off Timer → Enter EHoliday Management Off TimerMore settings More settingsHome → More settings → Enter E TickerHome → URL Launcher → Enter E URL LauncherURL Launcher Picture Screen AdjustmentMenu m → Picture → Picture Mode → Enter E Menu m → Picture → Enter E Picture Mode Picture Mode settings Adjustable optionsMenu m → Picture → Colour Temperature → Enter E Colour TemperatureMenu m → Picture → White Balance → Enter E White BalancePoint Gamma ――If Picture Mode is set to Calibration, Gamma is disabledCalibrated value Menu m → Picture → Calibrated value → Enter EAdvanced Settings Advanced SettingsDynamic Contrast RGB Only ModeBlack Tone Flesh ToneFilm Mode Off Auto Motion Plus Dynamic Backlight Digital Clean View Off Mpeg Noise Filter Hdmi Black LevelPicture Options Picture OptionsColour Tone Digital Clean ViewMpeg Noise Filter Hdmi Black LevelAuto Motion Plus Film ModeDynamic Backlight Auto Motion Plus Off Dynamic BacklightPicture Size · Position ResolutionPicture Size Picture SizePicture Size PositionZoom/Position Available resolutions Off / 1024x768 / 1280x768 / 1360x768 ResolutionPC Screen Adjustment Auto AdjustmentMenu m → Picture → Reset Picture → Enter E Reset PictureResets your current picture mode to its default settings Picture OffOnScreen Display PIP SettingsOnScreen Display Main picture Sub picture――In double , , , mode, you cannot select Position Display Orientation Source Content OrientationOnscreen Menu Orientation Aspect RatioAuto Protection Time Screen ProtectionScreen Burn Protection Screen ProtectionScreen Burn Protection TimerPixel Shift Immediate displayMessage Display No Signal MessageSource Info MDC MessageOnScreen Display Menu LanguageHigh / Medium / Low Menu m → OnScreen Display → Menu Transparency → Enter EMenu m → OnScreen Display → Reset OnScreen Display → Enter E Reset OnScreen DisplaySound Sound AdjustmentSound Mode Virtual Surround Sound EffectDialog Clarity EqualiserSound on Video Call Hdmi SoundMenu m → Sound → Hdmi Sound → Enter E Menu m → Sound → Sound on Video Call → Enter ESound Output Speaker SettingsAuto Volume Menu m → Sound → Reset Sound → Enter E Reset SoundNetwork Settings Network SettingsNetwork Network TypeConnecting to a Wired Network Network Settings WiredSet Network Type to Wired from the Network Settings Automatic Network Settings WiredManual Network Settings Wired Connecting to a Wireless Network Network Setting WirelessAutomatic Network Setup Wireless Set Network Type to Wireless from the Network SettingsManual Network Setup Wireless Select WPSPBC, press E, and then press E again How to set up using WpspbcIf your router has a Wpspbc button, follow these steps Multimedia Device Settings Wi-Fi DirectMenu m → Network → Wi-Fi Direct → Enter E Menu m → Network → Multimedia Device Settings → Enter EScreen Mirroring Server Network SettingsMenu m → Network → Device Name → Enter E Device NameInitial settings System SetupSystem SystemPlay via Power On Delay Sleep TimerTime Clock SetAuto Source Switching Auto Source SwitchingPrimary Source Recovery Primary SourceAuto Power On Power ControlPC module power Max. Power SavingAuto Power On Off PC module power Max. Power Saving Power ButtonStandby Control Network StandbyEco Solution Eco SolutionEnergy Saving Eco SensorAuto Power Off No Signal Power OffEnergy Saving Off Eco Sensor Screen Lamp Schedule Off / 15 min / 30 min / 60 minFan Speed Setting Fan and TemperatureTemperature Control Fan ControlDevice Manager Keyboard SettingsDevice Manager Select KeyboardKeyboard Settings Mouse SettingsSelect Mouse Mouse OptionsKeyboard Settings Mouse Settings Pointer SettingsPointer Size Pointer SpeedChange PIN Play viaMenu m → System → Play via → Enter E Menu m → System → Change PIN → Enter ESecurity GeneralBD Wise GeneralAnynet+ HDMI-CEC Hdmi Hot Plug DivX Video On Demand Game ModeAnynet+ HDMI-CEC Anynet+ Menu DescriptionAuto Turn Off Anynet+ HDMI-CECSearch for Devices Search for DevicesProblem Possible Solution Troubleshooting for Anynet+Off and on again Anynet+ device ... appears onPossible Solution ProblemDivX Video On Demand Game Mode Game ModeHdmi Hot Plug DivX Video On DemandMenu m → System → Reset System → Enter E Reset SystemUpdate now Software UpdateAuto update SupportGo to Home On/Off Timer Picture ModeMore settings Network StatusSupport Reset AllMenu m→ Support → Reset All → Enter E USB HDD greater than 2TB is not supported Playing photos, videos and music Media PlayFile system and formats Compatible devices with media playConnecting a USB device Using a USB deviceRemoving a USB device Turn on your productApproving a PC/mobile device connection Playing media content from a PC/mobile deviceWhen connected to a home network Dlna Features provided in the media content listSource → Source → USB FilterOption Name Operations Photos Videos Music Menu items in the media content listAvailable buttons and features during photo playback Select Scene Rewind / Fast ForwardPicture Size Audio LanguageEnable or disable shuffle playback mode Available buttons and features during music playbackChange the Sound Mode ShuffleFile Extension Type Resolution Supported image resolutionsSupported Subtitle and Media play file formats SubtitleSupported Video Formats Supported music file formatsFile Extension Type Codec Comments Video DecoderDivX 3.11 / 4.x / 5.x 1920 x ~30 AviMkv AsfChecking the Resolution and Frequency Troubleshooting GuideTesting the Product Screen issue Installation issue PC modeNot Optimum Mode is displayed Check the followingsAdjust Brightness and Contrast Sharpness Sound issueThere is audible sound when the volume is muted Volume is too lowVideo is available but there is no sound There is static coming from the speakersSource device issue Remote control issueRemote control does not work Is changedPIP menu is not available Other issuePC display settings cannot be saved There is no sound in Hdmi modeWhen booting the PC with the input source set to IR sensor is not functioningHow can I change the resolution? Monitor SettingsQuestion Answer How can I change the frequency?Question How do I set powersaving mode?Dimensions W x H x D SpecificationsWeight Panel SizeEnvironmental Operating Power SupplyConsiderations StorageMax DPM Mode PowerSaverPowerSaver Normal Operation Power saving mode Power off Pixel Clock Sync Polarity KHz MHz Preset Timing ModesResolution Appendix Product damage caused by customers faultNot a product defect OthersApplicable in countries with separate collection systems Correct disposal of batteries in this productOptimum Picture Quality and Afterimage Burn-in Prevention What is afterimage burn-in?Optimum Picture Quality Prevention of Afterimage Burn-inOn instruction guide Preventing afterimage burn-inLicence 480i / 480p / 720p Terminology
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LH75OMDPKBC/GO, LH55OMDPWBC/XV, LH75OMDPWBC/XV, LH46OMDPWBC/XY, LH46OMDPWBC/XV specifications

Samsung's latest series of professional displays, including the LH46OMDPWBC/EN, LH46OMDPKBC/EN, LH55OMDPKBC/EN, LH75OMDPWBC/EN, and LH55OMDPWBC/EN, epitomizes the company's commitment to offering state-of-the-art digital signage solutions. These models leverage cutting-edge technologies to deliver exceptional image quality, enhancing the viewer experience across various applications.

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