Samsung LH55OMDPWBC/NG manual Check the followings, Installation issue PC mode, Screen issue

Page 146

Check the followings.

Installation issue (PC mode)

The screen keeps switching on and off.

Check the cable connection between the product and PC, and ensure the connection is secure.

Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to the product and PC.

The blank spaces found on the screen have nothing to do with the product.

Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the screen size in the HDMI or DVI settings for the graphics card.

If the graphics card settings menu does not have an option to adjust the screen size, update the graphics card driver to the latest version.

(Please contact the graphics card or computer manufacturer for further details about how to adjust the screen settings.)

PC is shown in Source when a PC is not connected.PC is always shown in Source irrespective of whether or not a PC is connected.

Screen issue

The power LED is off. The screen will not switch on.

Make sure that the power cord is connected.

No Signal is displayed on the screen.

Check that the product is connected correctly with a cable.

Check that the device connected to the product is powered on.

Not Optimum Mode is displayed.

This message is displayed when a signal from the graphics card exceeds the product's maximum resolution and frequency.

Refer to the Standard Signal Mode Table and set the maximum resolution and frequency according to the product specifications.

The images on the screen look distorted.

Check the cable connection to the product.

 

 

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Contents OM46D-W OM55D-W OM75D-W OM46D-K OM55D-K OM75D-K Table of contents Support Before Using the Product CopyrightSymbols Safety PrecautionsCleaning Power off the product and computerElectricity and Safety StorageInstallation Samsung Operation Output ports, etc Product failure, an electric shock or fire may resultPage Components PreparationsChecking the Components Items sold separately Panel Key PartsControl Panel ButtonsDescriptionReturn Control menuExternal sensor KIT Remote Control SensorPower indicator Parts DescriptionPort Description Connects to a source device using the AV/Component adapterReverse Side RJ45Anti-theft Lock To lock an anti-theft locking deviceRemote Control VOLTo place batteries in the remote control PC, DVI, HDMI, or DisplayPortYour remote control Connection Using an IR Stereo Cable Sold separatelyControlling more than one display product using Ventilation Switching between portrait and landscapeInstallation on a Perpendicular Wall Installation on an Indented Wall Plane viewPreparing before installing Wall-Mount DimensionsInstalling the Wall Mount Installing the Wall MountWall Mount Kit Specifications Vesa Connecting to a PC Connecting and Using a Source DeviceBefore Connecting Connection using the D-SUB cable Analogue typePicture set each screen mode to Text under Picture Mode Connection using a DVI cable Digital typeConnection Using an HDMI-DVI Cable Sound set Hdmi Sound to PcdviConnection Using an Hdmi Cable Precautions for using DPConnecting to a Video Device Connection Using the AV CableUsing an Hdmi cable or Hdmi to DVI Cable up to 1080p Hdmi in 1, HdmiConnecting to an Audio System Connecting the LAN CableConnecting the network box Sold separately Installing the Network Box Connecting the Power Turn on the power switchMagicInfo Entering MagicInfo modePress Source on the remote control, and select MagicInfo Enter the IP information Select TCP/IP stepEdit Name Changing the Input sourceSource InformationUsing MDC UninstallationMonitor Computer Connecting to MDCUsing MDC via RS-232C serial data communications standards Using MDC via Ethernet Connection using a direct LAN cableConnection using a cross LAN cable Player Home featurePlayer Schedule TemplateApproving a connected device from the server Setting the current time To specify the groupMy Templates Network ChannelLocal Channel Network Channel will runOption Name Operations Available features in the PlayerMenu items in the Player Settings Player page Settings menuSettings Set Aspect Ratio to either Original or Full Full / OriginalCH Name Name of the channel currently playing When Content is RunningViewing the details of the content that is running Music Picture ModePlaylist RepeatTemplate files and LFD.lfd files File Formats Compatible with PlayerNetwork Schedule Multiframe Contents Video Audio ImageMasked Image, Tiled Image content not supported Flash Power PointCharts Vertical text Functions not supportedTemplate Supported in Network Channel and Local Template filesCreation/editing/playback are only available Compatible document file formats -- Extension .lfdFile Formats Compatible with Video Wall VideoAvailable RestrictionsOnly one video Videos file can be played per client Not availableMenu items in the Schedule Available features in the ScheduleSchedule TypeConfiguring channel schedules Editing a channel scheduleHome → Template → Enter E Available features in the TemplateTemplate MarketSelect the Edit Text window to enter text Configuring the background image/background musicEntering text Font Size Set the font size for messagesPreview Save CancelConfigure Template Name and Storage Home → Clone Product → Enter E Clone ProductClone Product Message appearsDevice ID ID SettingsID Settings PC Connection CableVideo Wall Video WallApply to Home → Video Wall → Enter EScreen Position Video WallHorizontal x Vertical FormatCheck the current network and Internet connection Network StatusNetwork Status Home → Network Status → Enter EPicture Mode Picture ModeOn/Off Timer On/Off TimerOn Timer Home → On/Off Timer → Enter EOff Timer Holiday ManagementHome → More settings → Enter E More settingsMore settings TickerHome → URL Launcher → Enter E URL LauncherURL Launcher Picture Screen AdjustmentMenu m → Picture → Picture Mode → Enter E Picture Mode Picture Mode settings Adjustable options Menu m → Picture → Enter EColour Temperature Menu m → Picture → Colour Temperature → Enter EMenu m → Picture → White Balance → Enter E White BalancePoint Calibrated value ――If Picture Mode is set to Calibration, Gamma is disabledGamma Menu m → Picture → Calibrated value → Enter EAdvanced Settings Advanced SettingsBlack Tone RGB Only ModeDynamic Contrast Flesh TonePicture Options Digital Clean View Off Mpeg Noise Filter Hdmi Black LevelFilm Mode Off Auto Motion Plus Dynamic Backlight Picture OptionsMpeg Noise Filter Digital Clean ViewColour Tone Hdmi Black LevelDynamic Backlight Film ModeAuto Motion Plus Auto Motion Plus Off Dynamic BacklightPicture Size · Position ResolutionPicture Size Picture SizePicture Size PositionZoom/Position Resolution Available resolutions Off / 1024x768 / 1280x768 / 1360x768Auto Adjustment PC Screen AdjustmentResets your current picture mode to its default settings Reset PictureMenu m → Picture → Reset Picture → Enter E Picture OffOnScreen Display PIP SettingsOnScreen Display Main picture Sub picture――In double , , , mode, you cannot select Position Onscreen Menu Orientation Source Content OrientationDisplay Orientation Aspect RatioScreen Burn Protection Screen ProtectionAuto Protection Time Screen ProtectionPixel Shift TimerScreen Burn Protection Immediate displaySource Info No Signal MessageMessage Display MDC MessageHigh / Medium / Low Menu LanguageOnScreen Display Menu m → OnScreen Display → Menu Transparency → Enter EReset OnScreen Display Menu m → OnScreen Display → Reset OnScreen Display → Enter ESound Sound AdjustmentSound Mode Dialog Clarity Sound EffectVirtual Surround EqualiserMenu m → Sound → Hdmi Sound → Enter E Hdmi SoundSound on Video Call Menu m → Sound → Sound on Video Call → Enter ESound Output Speaker SettingsAuto Volume Reset Sound Menu m → Sound → Reset Sound → Enter ENetwork Network SettingsNetwork Settings Network TypeNetwork Settings Wired Connecting to a Wired NetworkSet Network Type to Wired from the Network Settings Automatic Network Settings WiredManual Network Settings Wired Automatic Network Setup Wireless Network Setting WirelessConnecting to a Wireless Network Set Network Type to Wireless from the Network SettingsManual Network Setup Wireless Select WPSPBC, press E, and then press E again How to set up using WpspbcIf your router has a Wpspbc button, follow these steps Menu m → Network → Wi-Fi Direct → Enter E Wi-Fi DirectMultimedia Device Settings Menu m → Network → Multimedia Device Settings → Enter EServer Network Settings Screen MirroringDevice Name Menu m → Network → Device Name → Enter ESystem SetupInitial settings System SystemPlay via Time Sleep TimerPower On Delay Clock SetPrimary Source Recovery Auto Source SwitchingAuto Source Switching Primary SourcePC module power Power ControlAuto Power On Max. Power SavingStandby Control Power ButtonAuto Power On Off PC module power Max. Power Saving Network StandbyEnergy Saving Eco SolutionEco Solution Eco SensorEnergy Saving Off Eco Sensor Screen Lamp Schedule No Signal Power OffAuto Power Off Off / 15 min / 30 min / 60 minTemperature Control Fan and TemperatureFan Speed Setting Fan ControlDevice Manager Keyboard SettingsDevice Manager Select KeyboardSelect Mouse Mouse SettingsKeyboard Settings Mouse OptionsPointer Size Pointer SettingsKeyboard Settings Mouse Settings Pointer SpeedMenu m → System → Play via → Enter E Play viaChange PIN Menu m → System → Change PIN → Enter EBD Wise GeneralSecurity GeneralAnynet+ HDMI-CEC Hdmi Hot Plug DivX Video On Demand Game ModeAnynet+ HDMI-CEC Anynet+ Menu DescriptionSearch for Devices Anynet+ HDMI-CECAuto Turn Off Search for DevicesOff and on again Troubleshooting for Anynet+Problem Possible Solution Anynet+ device ... appears onProblem Possible SolutionHdmi Hot Plug Game ModeDivX Video On Demand Game Mode DivX Video On DemandReset System Menu m → System → Reset System → Enter EAuto update Software UpdateUpdate now SupportGo to Home More settings Picture ModeOn/Off Timer Network StatusSupport Reset AllMenu m→ Support → Reset All → Enter E Playing photos, videos and music Media Play USB HDD greater than 2TB is not supportedCompatible devices with media play File system and formatsRemoving a USB device Using a USB deviceConnecting a USB device Turn on your productPlaying media content from a PC/mobile device Approving a PC/mobile device connectionSource → Source → USB Features provided in the media content listWhen connected to a home network Dlna FilterMenu items in the media content list Option Name Operations Photos Videos MusicAvailable buttons and features during photo playback Picture Size Rewind / Fast ForwardSelect Scene Audio LanguageChange the Sound Mode Available buttons and features during music playbackEnable or disable shuffle playback mode ShuffleSupported Subtitle and Media play file formats Supported image resolutionsFile Extension Type Resolution SubtitleFile Extension Type Codec Comments Supported music file formatsSupported Video Formats Video DecoderMkv AviDivX 3.11 / 4.x / 5.x 1920 x ~30 AsfChecking the Resolution and Frequency Troubleshooting GuideTesting the Product Not Optimum Mode is displayed Installation issue PC modeScreen issue Check the followingsAdjust Brightness and Contrast Sound issue SharpnessVideo is available but there is no sound Volume is too lowThere is audible sound when the volume is muted There is static coming from the speakersRemote control does not work Remote control issueSource device issue Is changedOther issue PIP menu is not availableWhen booting the PC with the input source set to There is no sound in Hdmi modePC display settings cannot be saved IR sensor is not functioningQuestion Answer Monitor SettingsHow can I change the resolution? How can I change the frequency?How do I set powersaving mode? QuestionWeight SpecificationsDimensions W x H x D Panel SizeConsiderations Power SupplyEnvironmental Operating StorageMax DPM Mode PowerSaverPowerSaver Normal Operation Power saving mode Power off Preset Timing Modes Pixel Clock Sync Polarity KHz MHzResolution Not a product defect Product damage caused by customers faultAppendix OthersCorrect disposal of batteries in this product Applicable in countries with separate collection systemsOptimum Picture Quality What is afterimage burn-in?Optimum Picture Quality and Afterimage Burn-in Prevention Prevention of Afterimage Burn-inPreventing afterimage burn-in On instruction guideLicence Terminology 480i / 480p / 720p
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LH75OMDPKBC/GO, LH55OMDPWBC/XV, LH75OMDPWBC/XV, LH46OMDPWBC/XY, LH46OMDPWBC/XV specifications

Samsung's latest series of professional displays, including the LH46OMDPWBC/EN, LH46OMDPKBC/EN, LH55OMDPKBC/EN, LH75OMDPWBC/EN, and LH55OMDPWBC/EN, epitomizes the company's commitment to offering state-of-the-art digital signage solutions. These models leverage cutting-edge technologies to deliver exceptional image quality, enhancing the viewer experience across various applications.

One of the standout features of this series is the high brightness capability, which enables vibrant and eye-catching visuals, making them ideal for outdoor and high ambient light environments. With brightness levels exceeding 2,500 nits, these displays ensure that content remains visible and engaging even in bright sunlight, making them perfect for advertising, retail, and public information displays.

Another significant characteristic of these models is their ultra-narrow bezels, which contribute to a sleek and modern aesthetic. This design not only enhances the overall appearance of the display but also allows for seamless video wall configurations. Users can create immersive experiences with multiple screens working in tandem, capturing attention in any setting.

The resolution on these displays ranges up to 4K UHD, providing stunning detail and clarity to ensure that images and videos look sharp and professional. This high-definition standard is particularly crucial in environments where content quality is paramount, such as corporate settings, event venues, and broadcast studios.

In terms of connectivity, Samsung's offerings come equipped with multiple inputs, including HDMI, DisplayPort, and USB, enabling users to connect various devices effortlessly. The displays also support wireless content sharing, allowing for flexible and dynamic presentation capabilities. Enhanced content management systems further simplify the control and scheduling of digital signage.

Moreover, the series features advanced thermal management technologies to ensure reliable performance, even in demanding operational conditions. The rugged design and robust construction guarantee longevity, reducing maintenance costs and disruptions.

Each model is built to accommodate a range of mounting options, which provides versatility in installation. Whether on a wall or as part of a video wall array, these displays offer the flexibility necessary to meet diverse spatial requirements.

In conclusion, the Samsung LH46OMDPWBC/EN, LH46OMDPKBC/EN, LH55OMDPKBC/EN, LH75OMDPWBC/EN, and LH55OMDPWBC/EN represent a powerful blend of performance, design, and technology. With high brightness, ultra-narrow bezels, impressive resolution, and versatile installation options, these displays are designed to meet the needs of various commercial applications while delivering stunning visual experiences.