Samsung LH105QMDNC/NG, LH105QMDNC/UE manual 107, Other issue, Multi Screen menu is not available

Page 107

Other issue

The product smells like plastic.	The plastic smell is normal and disappears over time.

The monitor appears tilted.	Remove and then attach the stand again to the product.

Audio or video cuts out intermittently.

Check the cable connection and connect it again if required.

Using a very hard or thick cable may corrupt audio and video files.

Make sure cables are flexible enough to ensure durability. When mounting the product onto a wall, it is recommended to use right-angle cables.

Small particles are found on the edges of the product. The particles are part of the product design. The product is not defective.

The Multi Screen menu is not available.

The menu is enabled or disabled depending on the Source mode.

When I try to change the PC resolution, a message "Mode not Supported" appears.

The message "Mode not Supported" appears if the input source resolution exceeds the maximum resolution of the display.

To resolve the issue, change the PC resolution to a resolution supported on the display.

There is no sound from the speakers in HDMI mode when a DVI-HDMI cable is connected.

DVI cables do not transmit sound data.

Make sure to connect the audio cable to the correct input jack to enable audio.

HDMI Black Level is not functioning properly on an HDMI device with YCbCr output.

This function is available only when a source device, such as a DVD player and STB, is connected to the product via an HDMI (RGB signal) cable.

There is no sound in HDMI mode.

Displayed picture colours may not look normal. Video or sound may not be available. This can occur if a source device that only supports an older version of the HDMI standard is connected to the product.

If these issues occur, connect an audio cable along with the HDMI cable.

Some PC graphics cards may not automatically recognize HDMI signals that do not include sound. In this case, manually select a sound input.

PC

DVI PC

Sound input	Screen mode
Auto	PC settings
Audio In (Stereo ports)	PC settings

107

Image 107

Contents QM105D Table of contents Screen Adjustment Sound Adjustment Copyright Before Using the ProductPower off the product and computer Safety PrecautionsCleaning SymbolsStorage Electricity and SafetyInstallation Product or cause a fire Install the product in a kitchen or near a kitchen counterSloped surface, etc Operation Product failure, an electric shock or fire may result Output ports, etcPage Precautions when handling the panel Components Remote ControlPreparations Checking the ComponentsLAN cable External ambient sensor Items sold separatelyDescription Buttons PartsControl Panel Panel KeyButtons Description ReturnControl menu Port Description Reverse SideMagicInfo Player I Launch Button Remote ControlPower on the product Not Available Adjust the volume Change the input sourceQuickly select frequently used functions To place batteries in the remote controlUsing the remote control Connection Using an IR Stereo Cable sold separately Ventilation Installation on a Perpendicular WallTilting Angle and Rotation Model name DimensionsInstallation on an Indented Wall Plane viewWall Mount Kit Specifications Vesa Installing the Wall MountInstalling the Wall Mount RS232C Cable Remote Control RS232CPin Signal Cable ConnectionFemale Pin No Standard Colour SignalRS232C cable Connector 9-Pin D-Sub to Stereo Cable LAN CableCross LAN cable PC to PC Connector RJ45Signal Direct LAN cable PC to HUBConnection ConnectionCommand type Value range Viewing control state Get control commandControlling Set control command CommandVolume control Power controlInput Source An input source code to be set on a product Setting the input source Set Input SourceInput source control Screen mode control PIP On/Off control Auto adjustment control PC and BNC onlyFull Natural Video Wall Mode ControlSafety Lock Set Video Wall Video Wall OnSet Video Wall On/Off WallOn Same as above NakOff 10x10 Video Wall ModelSet Number Data 10x10 Video Wall Model 1 ~Connection using the D-SUB cable Analogue type Connecting and Using a Source DeviceBefore Connecting Connecting to a PCConnection Using an HDMI-DVI Cable Connection using a DVI cable Digital typePrecautions for using DP Connection Using an Hdmi CableConnection Using an DP Cable Connecting to a Video Device Using an Hdmi cable or Hdmi to DVI Cable up to 1080p Connecting to an Audio SystemConnecting the LAN Cable Attaching the Network box Sold separately MagicInfo Connecting the Network box Sold separatelyEntering MagicInfo mode Press Source on the remote control, and select MagicInfoSelect TCP/IP step Enter the IP informationSource Changing the Input sourceSource Edit NameUninstallation Using MDCUsing MDC via RS-232C serial data communications standards Connecting to MDCConnection using a direct LAN cable Using MDC via EthernetConnection using a cross LAN cable Home → Multi Screen → Enter E Home featureMulti Screen Multi ScreenPicture Mode Picture ModeOn/Off Timer On/Off TimerOn Timer Off TimerHoliday Management View the network settings Network SettingsNetwork Settings Home → Network Settings→ Enter EHome → MagicInfo Player I → Enter E MagicInfo PlayerMagicInfo Player PC Connection Cable ID SettingsID Settings Device IDVideo Wall Video WallVideo Wall Horizontal x VerticalFormat Screen PositionHome → More settings → Enter E More settingsMore settings Picture settings menu appearsBacklight 100 Brightness Contrast Sharpness Color Tint G/R Screen AdjustmentMenu m → Picture → Picture Mode → Enter E PictureMenu m → Picture → Enter E Picture Mode Picture Mode settings Adjustable optionsMenu m → Picture → White Balance → Enter E Color TemperatureMenu m → Picture → Color Temperature → Enter E White BalanceMenu m → Picture → Calibrated Value → Enter E ――If Picture Mode is set to Calibration, Gamma is disabledGamma Calibrated ValueDigital NR Off Hdmi Black Level Film Mode Off Auto Motion PlusPicture Options Picture OptionsHdmi Black Level Film ModeColor Tone Digital NRDynamic Backlight ResetColor Tone Off Digital NR Hdmi Black Level Low Film Mode Auto Motion PlusPicture Size · Zoom/Position ResolutionPicture Size Picture SizePicture Size ResolutionZoom/Position PC Screen Adjustment Auto AdjustmentPicture Off Reset PictureMenu m → Picture → Reset Picture → Enter E Resets your current picture mode to its default settingsOnScreen Display Reset OnScreen DisplayOnScreen Display Multi ScreenPIP Portrait PIP LandscapePC, HDMI1, HDMI2, DisplayPort1, DisplayPort2, DisplayPort3 RestrictionsMain picture Sub picture Triple Screen Portrait Triple Screen LandscapeFour Screen Portrait Four Screen LandscapeAspect Ratio Rotate ContentRotation Rotate MenuScreen Protection Available Settings Optimum SettingsScreen Protection Pixel ShiftTimer Off / Repeat / Interval TimerMessage Display Set the menu language Reset OnScreen DisplayMenu Language Menu m → OnScreen Display → Menu Language → Enter ESystem SetupInitial settings System SystemClock Set Sleep TimerPower On Delay TimeMagicInfo I Source Primary Source Auto Source SwitchingAuto Source Switching Primary Source RecoveryPower Control Power ControlAuto Power On PC Module PowerStandby Control Power ButtonAuto Power On Off PC Module Power Network Standby Off Power ButtonEco Sensor Eco SolutionEco Solution Energy SavingEnergy Saving Off Eco Sensor Screen Lamp Schedule Temperature ControlNo Signal Power Off Auto Power OffMenu m → System → Change PIN → Enter E Change PINGeneral GeneralSecurity Hdmi Hot PlugMenu m → System → Reset System → Enter E Reset SystemSound Sound AdjustmentHdmi Sound Speaker Selection Sound on Video CallMenu m → Sound → Reset Sound → Enter E Reset SoundContact Samsung Software UpdateMenu m → Support → Software Update → Enter E SupportGo to Home Picture ModeOn/Off Timer Network SettingsMore settings ID SettingsSupport Reset AllMenu m → Support → Reset All → Enter E 100101 Troubleshooting GuideTesting the Product Checking the Resolution and Frequency102 Installation issue PC modeScreen issue Not Optimum Mode is displayed103 Adjust Brightness and ContrastSharpness Sound issue104 Video is available but there is no sound Volume is too lowThere is audible sound when the volume is muted 105106 Remote control issueSource device issue Remote control does not workMulti Screen menu is not available Other issueThere is no sound in Hdmi mode 107IR sensor is not functioning This product does not support the HDMI-CEC feature108 HDMI-CEC does not workQuestion Answer SettingsHow can I change the resolution? 109Question How do I set powersaving mode?110 111 Specifications112 113 PowerSaverPowerSaver Normal Operation Power saving mode Power off Max DPM ModeModel Name QM105D Preset Timing Modes114 Pixel Clock Sync Polarity KHz MHz Resolution115 116 Not a product defect Product damage caused by customers faultAppendix 117Applicable in countries with separate collection systems 118Correct disposal of batteries in this product Prevention of Afterimage Burn-in Optimum Picture Quality and Afterimage Burn-in Prevention119 Optimum Picture QualityPreventing afterimage burn-in 120121 Licence122 Terminology

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