Samsung LH105QMDNC/UE, LH105QMDNC/NG 108, HDMI-CEC does not work, IR sensor is not functioning

Page 108

Other issue

HDMI-CEC does not work.

This product does not support the HDMI-CEC feature.

To use several external devices compatible with the HDMI-CEC feature that are connected to the HDMI1, HDMI2 and HDMI3 ports on the product, turn off the HDMI-CEC features on all the external devices. External devices include Blu-ray and DVD players.

Operating an external device when its HDMI-CEC feature is enabled may automatically stop other external devices.

To change HDMI-CEC settings, refer to the device user guide or contact the device manufacturer for assistance.

The IR sensor is not functioning.

Make sure the sensor light turns on when a button is pressed on the remote control.

•• If the sensor light does not turn on, turn the power switch off and then on again on the back of the product.

(The power LED lights up red when the screen is switched off.)

If the sensor light still does not turn on after the power switch is turned off and then on again, an internal jack may be disconnected.

Contact your nearest service centre to have the product serviced.

•• If the sensor light that is on does not flash red when a button is pressed on the remote control, the IR sensor may be defective.

Contact your nearest service centre to have the product serviced.

•• This function is available only when a source device, such as a DVD player and STB, is connected to the product via an HDMI (RGB signal) cable.

When booting the PC with the input source set to DisplayPort1, DisplayPort2, DisplayPort3, the BIOS and booting screens do not appear.

•• Boot the PC when the set is turned on or when the input source is not DisplayPort1, DisplayPort2, DisplayPort3.

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Contents QM105D Table of contents Screen Adjustment Sound Adjustment Before Using the Product CopyrightSafety Precautions CleaningSymbols Power off the product and computerElectricity and Safety StorageInstallation Install the product in a kitchen or near a kitchen counter Sloped surface, etcProduct or cause a fire Operation Output ports, etc Product failure, an electric shock or fire may resultPage Precautions when handling the panel Remote Control PreparationsChecking the Components ComponentsItems sold separately LAN cable External ambient sensorParts Control PanelPanel Key Description ButtonsReturn Control menuButtons Description Reverse Side Port DescriptionRemote Control Power on the product Not Available Adjust the volumeChange the input source MagicInfo Player I Launch ButtonTo place batteries in the remote control Using the remote controlQuickly select frequently used functions Connection Using an IR Stereo Cable sold separately Installation on a Perpendicular Wall Tilting Angle and RotationVentilation Dimensions Installation on an Indented WallPlane view Model nameInstalling the Wall Mount Installing the Wall MountWall Mount Kit Specifications Vesa Remote Control RS232C Pin SignalCable Connection RS232C CablePin No Standard Colour Signal RS232C cable Connector 9-Pin D-Sub to Stereo CableLAN Cable FemaleConnector RJ45 SignalDirect LAN cable PC to HUB Cross LAN cable PC to PCConnection ConnectionViewing control state Get control command Controlling Set control commandCommand Command type Value rangePower control Volume controlSetting the input source Set Input Source Input source controlInput Source An input source code to be set on a product Screen mode control Auto adjustment control PC and BNC only PIP On/Off controlVideo Wall Mode Control Safety LockFull Natural Video Wall On Set Video Wall On/OffWallOn Same as above Nak Set Video Wall10x10 Video Wall Model Off10x10 Video Wall Model 1 ~ Set Number DataConnecting and Using a Source Device Before ConnectingConnecting to a PC Connection using the D-SUB cable Analogue typeConnection using a DVI cable Digital type Connection Using an HDMI-DVI CableConnection Using an Hdmi Cable Connection Using an DP CablePrecautions for using DP Connecting to a Video Device Connecting to an Audio System Using an Hdmi cable or Hdmi to DVI Cable up to 1080pConnecting the LAN Cable Attaching the Network box Sold separately Connecting the Network box Sold separately Entering MagicInfo modePress Source on the remote control, and select MagicInfo MagicInfoEnter the IP information Select TCP/IP stepChanging the Input source SourceEdit Name SourceUsing MDC UninstallationConnecting to MDC Using MDC via RS-232C serial data communications standardsUsing MDC via Ethernet Connection using a direct LAN cableConnection using a cross LAN cable Home feature Multi ScreenMulti Screen Home → Multi Screen → Enter EPicture Mode Picture ModeOn/Off Timer On TimerOff Timer On/Off TimerHoliday Management Network Settings Network SettingsHome → Network Settings→ Enter E View the network settingsMagicInfo Player MagicInfo PlayerHome → MagicInfo Player I → Enter E ID Settings ID SettingsDevice ID PC Connection CableVideo Wall Video WallHorizontal x Vertical Video WallScreen Position FormatMore settings More settingsPicture settings menu appears Home → More settings → Enter EScreen Adjustment Menu m → Picture → Picture Mode → Enter EPicture Backlight 100 Brightness Contrast Sharpness Color Tint G/RPicture Mode Picture Mode settings Adjustable options Menu m → Picture → Enter EColor Temperature Menu m → Picture → Color Temperature → Enter EWhite Balance Menu m → Picture → White Balance → Enter E――If Picture Mode is set to Calibration, Gamma is disabled GammaCalibrated Value Menu m → Picture → Calibrated Value → Enter EFilm Mode Off Auto Motion Plus Picture OptionsPicture Options Digital NR Off Hdmi Black LevelFilm Mode Color ToneDigital NR Hdmi Black LevelReset Color Tone Off Digital NR Hdmi Black Level Low Film ModeAuto Motion Plus Dynamic Backlight· Zoom/Position Resolution Picture SizePicture Size Picture SizeResolution Zoom/PositionPicture Size Auto Adjustment PC Screen AdjustmentReset Picture Menu m → Picture → Reset Picture → Enter EResets your current picture mode to its default settings Picture OffReset OnScreen Display OnScreen DisplayMulti Screen OnScreen DisplayPIP Landscape PIP PortraitRestrictions Main picture Sub picturePC, HDMI1, HDMI2, DisplayPort1, DisplayPort2, DisplayPort3 Triple Screen Landscape Triple Screen PortraitFour Screen Landscape Four Screen PortraitRotate Content RotationRotate Menu Aspect RatioAvailable Settings Optimum Settings Screen ProtectionPixel Shift Screen ProtectionTimer Timer Off / Repeat / IntervalMessage Display Reset OnScreen Display Menu LanguageMenu m → OnScreen Display → Menu Language → Enter E Set the menu languageSetup Initial settings SystemSystem SystemSleep Timer Power On DelayTime Clock SetMagicInfo I Source Auto Source Switching Auto Source SwitchingPrimary Source Recovery Primary SourcePower Control Auto Power OnPC Module Power Power ControlPower Button Auto Power On Off PC Module PowerNetwork Standby Off Power Button Standby ControlEco Solution Eco SolutionEnergy Saving Eco SensorTemperature Control No Signal Power OffAuto Power Off Energy Saving Off Eco Sensor Screen Lamp ScheduleChange PIN Menu m → System → Change PIN → Enter EGeneral SecurityHdmi Hot Plug GeneralReset System Menu m → System → Reset System → Enter ESound Adjustment Hdmi SoundSound Sound on Video Call Speaker SelectionReset Sound Menu m → Sound → Reset Sound → Enter ESoftware Update Menu m → Support → Software Update → Enter ESupport Contact SamsungPicture Mode On/Off TimerNetwork Settings Go to HomeID Settings More settingsReset All Menu m → Support → Reset All → Enter E100 SupportTroubleshooting Guide Testing the ProductChecking the Resolution and Frequency 101Installation issue PC mode Screen issueNot Optimum Mode is displayed 102Adjust Brightness and Contrast 103Sound issue 104Sharpness Volume is too low There is audible sound when the volume is muted105 Video is available but there is no soundRemote control issue Source device issueRemote control does not work 106Other issue There is no sound in Hdmi mode107 Multi Screen menu is not availableThis product does not support the HDMI-CEC feature 108HDMI-CEC does not work IR sensor is not functioningSettings How can I change the resolution?109 Question AnswerHow do I set powersaving mode? 110Question Specifications 111112 PowerSaver PowerSaver Normal Operation Power saving mode Power offMax DPM Mode 113Preset Timing Modes 114Model Name QM105D Resolution 115Pixel Clock Sync Polarity KHz MHz 116 Product damage caused by customers fault Appendix117 Not a product defect118 Correct disposal of batteries in this productApplicable in countries with separate collection systems Optimum Picture Quality and Afterimage Burn-in Prevention 119Optimum Picture Quality Prevention of Afterimage Burn-in120 Preventing afterimage burn-inLicence 121Terminology 122

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