Samsung HW-J6001/UM manual Troubleshooting

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TROUBLESHOOTING

TROUBLESHOOTING

Before requesting service, please check the following.

The unit will not turn on.

• Is the power cord plugged into the outlet?

Connect the power plug to the outlet.

A function does not work when the button is pressed.

• Is there static electricity in the air?

Disconnect the power plug and connect it again.

Sound is not produced.

Is the Mute function on?

Is the volume set to minimum?

Press the (Mute) button to cancel the function.

Adjust the Volume.

The remote control does not work.

Are the batteries drained?

Is the distance between the remote control and main unit too far?

Replace with new batteries.

Move closer to the unit.

The TV SoundConnect (TV pairing) failed.

Does your TV support TV SoundConnect?

Is your TV firmware the latest version?

Does an error occur when connecting?

Reset the TV mode and connect again.

TV SoundConnect is supported by some Samsung TVs released from 2012 on. Check your TV to see if it supports TV SoundConnect.

Update your TV with the latest firmware.

Contact the Samsung call centre.

Press and hold the & button for 5 seconds to reset the TV SoundConnect connection.

The red LED on the subwoofer blinks and the subwoofer is not producing sound.

Your subwoofer may not be connected to the main body of the product.

Try to connect your subwoofer again. (See Page 15)

The subwoofer drones and vibrates noticeably.

• Try to adjust the vibration of your subwoofer.

Press the WOOFER button on your remote control to adjust its value (between -12, -6 to +6.).

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Contents Curved Soundbar Features LicencesSafety Information Safety WarningsShock or personal injury Accompanying the productPrecautions Contents Before Reading the USER’S Manual WHAT’S Included+ Icons used in this manual Controls the volume level Displays the current modeUSB input Seconds againRear / Bottom Panel Connect to the Analogue output of an external deviceRemote Control MuteRepeat Skip ForwardInstalling the Battery in the Remote Control Installing the Wall Mount Installing the Soundbar+ Installation Precautions Center Line ENG Installing Soundbar to FREE-STANDING Attaching the Soundbar to Your TVS StandConnecting to the Subwoofer Automatically Connecting the SubwooferConnecting to the Subwoofer Manually Connections Connecting to a TV Connections with TV Using Hdmi Digital CableConnections with TV Using Optical Digital Cable Hdmi Cable+ Auto Power Link TV SoundconnectDisplay Connect+ Using the Bluetooth Power On function Connections with External Device Hdmi CableOptical or AUX Cable Digital DevicesUSB + AUX Cable+ Optical Cable + Before you connect a USB deviceExtension Codec Sampling Rate Bit rate Mp3Wma AacInput Mode Auto Power Down FunctionBluetooth To Connect the Soundbar to a Bluetooth DeviceConnect Bluetooth device Select Samsung Soundbar J-Series from the listTo Disconnect the Bluetooth Device from the Soundbar Bluetooth Power on Bluetooth PowerTo Disconnect the Soundbar from the Bluetooth Device Using Samsung Audio Remote APP + More About Bluetooth+ Install Samsung Audio Remote App + Accessing the Samsung Audio Remote AppSoftware Update Troubleshooting Specifications Weight Main UnitModel name HW-J6001 5V / 0.5Aﺕﺎﻳﻧﺎﻛﻣﻹﺍ ﻝﻳﺧﺗ AH68-02833U-00ﺕﺍﺯﻳﻣﻟﺍ ﺹﻳﺧﺍﺭﺗﻟﺍﺔﻣﻼﺳﻟﺍ ﺕﺍﺭﻳﺫﺣﺗ ﺔﻣﻼﺳﻟﺍ ﺕﺎﻣﻭﻠﻌﻣﻪﻳﺑﻧﺗ ﻝﺛﺎﻣﻣ ﻉﻭﻧ ﻥﻣ ﻭﺃ ﻉﻭﻧﻟﺍ ﺱﻔﻧ ﻥﻣ ﺕﺎﻳﺭﺎﻁﺑﺑ ﺎﻬﻟﺍﺩﺑﺗﺳﺎﺑ ﻡﻗ ﺕﺎﻁﺎﻳﺗﺣﻻﺍﻡﺍﺩﺧﺗﺳﻻﺍ ﻝﺑﻗ ﺔﻓﺭﻐﻟﺍ ﺕﺎﻳﻭﺗﺣﻣﻟﺍ ﻝﻳﻐﺷﺗﻟﺍ ﺞﻣﺍﺭﺑ ﺙﻳﺩﺣﺗﺔﻣﻼﺳﻟﺍ ﺕﺎﻣﻭﻠﻌﻣ ﺔﻘﻓﺭﻣﻟﺍ ﺕﺎﻧﻭﻛﻣﻟﺍ ﺔﻳﻣﺎﻣﻷﺍ / ﺔﻳﻭﻠﻌﻟﺍ ﺔﺣﻭﻠﻟﺍ ﺔﻳﻠﻔﺳﻟﺍ / ﺔﻳﻔﻠﺧﻟﺍ ﺔﺣﻭﻠﻟﺍﻡﺩﺧﺗﺳﻣﻟﺍ ﻝﻳﻟﺩ ﺓءﺍﺭﻗ ﻝﺑﻗ ﻝﻳﻟﺩﻟﺍ ﺍﺫﻫ ﻲﻓ ﺔﻣﺩﺧﺗﺳﻣﻟﺍ ﺯﻭﻣﺭﻟﺍﺔﻳﻣﺎﻣﻷﺍ / ﺔﻳﻭﻠﻌﻟﺍ ﺔﺣﻭﻠﻟﺍ Soundbar ﻡﺎﻅﻧ ﻝﻳﻐﺷﺗ ﻑﺎﻘﻳﺇﻭ ﻝﻳﻐﺷﺗﻟﻲﻟﺎﺣﻟﺍ ﻊﺿﻭﻟﺍ ﺽﺭﻌﺗ ﺭﺯﻟﺍ ﻰﻠﻋ ﻁﻐﺿﻟﺍ ﻱﺩﺅﻳ ،ﺓﺩﺣﻭﻟﺍ ﻝﻳﻐﺷﺗ ﺩﻧﻋﺔﻳﻠﻔﺳﻟﺍ / ﺔﻳﻔﻠﺧﻟﺍ ﺔﺣﻭﻠﻟﺍ ﺯﺎﻬﺟﻟﺎﺑ ﺹﺎﺧﻟﺍ ﻱﺭﻅﺎﻧﺗﻟﺍ ﺝﺭﺧﻣﻟﺎﺑ ﻝﺻﻭ ﻲﺟﺭﺎﺧﻟﺍﻱﺭﺻﺑﻟﺍ ﻲﻣﻗﺭﻟﺍ ﺝﺭﺧﻣﻟﺎﺑ ﻝﺻﻭ ﻲﺟﺭﺎﺧﻟﺍ ﺯﺎﻬﺟﻟﺎﺑ ﺹﺎﺧﻟﺍ ﺭﺩﺻﻣ ﺱﺑﻘﻣﺑ ﺩﺩﺭﺗﻣﻟﺍ ﺭﺎﻳﺗﻟﺍ ﻝﻭﺣﻣ ﻝﺻﻭOn Power Link / OFF ANYNET+ ﻭﺃ OFF Power Link ﺩﻌﺑُﻥﻋ ﻡﻛﺣﺗﻟﺍ ﺓﺩﺣﻭﺕﻭﺻﻟﺍ ﻡﺗﻛ ﺭﺍﺭﻛﺗﺩﻌﺑ ﻥﻋ ﻡﻛﺣﺗﻟﺍ ﺓﺩﺣﻭ ﻲﻓ ﺕﺎﻳﺭﺎﻁﺑﻟﺍ ﺏﻳﻛﺭﺗ ﺔﻗﺎﻁﻟﺍﺕﻭﺻﻟﺍ ﻯﻭﺗﺳﻣ ﺕﻗﺅﻣﻟﺍ ﻑﺎﻘﻳﻹﺍ/ﻝﻳﻐﺷﺗﻟﺍSoundbar ﺕﻳﺑﺛﺗ ﻁﺋﺎﺣﻟﺍ ﻰﻠﻋ ﺕﻳﺑﺛﺗﻟﺍ ﻑﺭ ﺏﻳﻛﺭﺗ ﺏﻳﻛﺭﺗﻟﺍ ﺕﺎﻁﺎﻳﺗﺣﺍCenter Line ARA ﺭﺣ ﻝﻣﺎﺣﺑ Soundbar ﺕﻳﺑﺛﺗ ﻥﻭﻳﺯﻔﻠﺗﻟﺍ ﻝﻣﺎﺣ ﻰﻠﻋ Soundbar ﺯﺎﻬﺟ ﺏﻳﻛﺭﺗﻥﻭﻳﺯﻔﻠﺗﻟﺍ ﻥﺯﺍﻭﺗﺑ ﻝﻼﺧﻹﺍ ﺭﺫﺣﺍ .ﺫﺋﻧﻳﺣٍ ﺕﻭﺻﻟﺍ ﻡﺧﺿﻣ ﻝﻳﺻﻭﺗ ﺎﻳﺋﺎﻘﻠﺗً ﺕﻭﺻﻟﺍ ﻡﺧﺿﻣ ﻝﻳﺻﻭﺗﺎﻳﻭﺩﻳً ﺕﻭﺻﻟﺍ ﻡﺧﺿﻣ ﻝﻳﺻﻭﺗ ﻥﺍﻭﺛ ﺱﻣﺧ ﺓﺩﻣﻟ Soundbar ﺔﺷﺎﺷ ﻰﻠﻋ ID SET ﺔﻟﺎﺳﺭ ﺭﻬﻅﺗﺕﻼﻳﺻﻭﺗﻟﺍ ﻥﻭﻳﺯﻔﻳﻠﺗﻟﺎﺑ ﻝﻳﺻﻭﺗﻟﺍ ﻲﻣﻗﺭ Hdmi ﻝﺑﻛ ﻡﺍﺩﺧﺗﺳﺎﺑ ﻥﻭﻳﺯﻔﻠﺗﻟﺎﺑ ﻝﺎﺻﺗﻻﺍﻲﻣﻗﺭ ﻱﺭﺻﺑ ﻝﺑﻛ ﻡﺍﺩﺧﺗﺳﺎﺑ ﻥﻭﻳﺯﻔﻠﺗﻟﺎﺑ ﻝﺎﺻﺗﻻﺍ Hdmi ﻝﺑﺎﻛAuto Power Link ﻝﻳﻐﺷﺗﻕﻓﺭﻣ ﺭﻳﻏ .ﻱﺭﺻﺑ ﻝﺑﺎﻛﺑ ﻥﻭﻳﺯﻔﻠﺗﻟﺍﻭ Soundbar ﻝﻳﺻﻭﺗﺑ ﻡﻗ ﻝﻳﺻﻭﺗBluetooth Power On ﺔﻔﻳﻅﻭ ﻡﺍﺩﺧﺗﺳﺍ ﻥﻭﻳﺯﻔﻠﺗﻟﺍ ﺯﺎﻬﺟﺑ ﺹﺎﺧﻟﺍ ﻡﺩﺧﺗﺳﻣﻟﺍHdmi ﻝﺑﺎﻛ ﻲﺟﺭﺎﺧ ﺯﺎﻬﺟﺑ ﺕﻼﻳﺻﻭﺗﻟﺍAUX ﻭﺃ ﻱﺭﺻﺑ ﻝﺑﺎﻛ AUX ﻝﺑﺎﻛ ﻱﺭﺻﺑﻟﺍ ﻝﺑﻛﻟﺍUSB ﺯﺎﻬﺟ ﻝﻳﺻﻭﺗﺑ ﻙﻣﺎﻳﻗ ﻝﺑﻗ ﺔﺷﺎﺷﻟﺍ USB ﺫﻔﻧﻣﺔﻣﻭﻋﺩﻣ ﺭﻳﻏ ﻝﻭﻣﺣﻣﻟﺍ ﻑﺗﺎﻬﻟﺍ ﺓﺯﻬﺟﺃ ﻕﻓﺍﻭﺗﻟﺍ ﺔﻣﺋﺎﻗ ﺕﺑﻟﺍ ﻝﺩﻌﻣ ﺕﺎﻧﻳﻌﻟﺍ ﻝﺩﻌﻣ ﺯﻳﻣﺭﺗﻟﺍ ﻡﺎﻅﻧ ﺩﺍﺩﺗﻣﺍﺔﻳﻧﺎﺛﻟﺍ ﻲﻓ ﺕﻳﺎﺑ ﻭﻠﻳﻛ 192 ~ 96KHz ~ 16KHz ﺔﻳﻧﺎﺛﻟﺍ ﻲﻓ ﺕﻳﺎﺑ ﻭﻠﻳﻛ 500 ~ 48KHz ~ 16KHz OGGﺔﺷﺎﺷﻟﺍ ﻰﻠﻋ OFF Auto Power Down / on Auto Power Down ﺭﻬﻅﻳ Auto Power Down ﺔﻔﻳﻅﻭﻝﺎﺧﺩﻹﺍ ﻊﺿﻭ ﻝﻳﺻﻭﺗ ﺙﻭﺗﻭﻠﺑﻟﺍ ﺯﺎﻬﺟ ﺙﻭﺗﻭﻠﺑ ﺯﺎﻬﺟﺑ Soundbar ﻡﺎﻅﻧ ﻝﻳﺻﻭﺗﻟﺔﻣﺋﺎﻘﻟﺍ ﻥﻣ Samsung Soundbar J-Series ﺭﺗﺧﺍ Soundbar ﻡﺎﻅﻧ ﻥﻣ ﺙﻭﺗﻭﻠﺑﻟﺍ ﺯﺎﻬﺟ ﻝﺻﻔﻟ Bluetooth Power Bluetooth Power onﺙﻭﺗﻭﻠﺑﻟﺍ ﺯﺎﻬﺟ ﻥﻋ Soundbar ﻡﺎﻅﻧ ﻝﺻﻔﻟ Bluetooth ﻝﻭﺣ ﺩﻳﺯﻣﻟﺍ Samsung Audio Remote ﻕﻳﺑﻁﺗ ﻡﺍﺩﺧﺗﺳﺍSamsung Audio Remote ﻕﻳﺑﻁﺗ ﺕﻳﺑﺛﺗ Samsung Audio Remote ﻕﻳﺑﻁﺗ ﻰﻟﺇ ﻝﻭﺻﻭﻟﺍﻝﻳﻐﺷﺗﻟﺍ ﺞﻣﺍﺭﺑ ﺙﻳﺩﺣﺗ ۱٥ ﺔﺣﻔﺻﺎﻬﺣﻼﺻﺇﻭ ﻝﺎﻁﻋﻷﺍ ﻑﺎﺷﻛﺗﺳﺍ ﺕﺎﻔﺻﺍﻭﻣﻟﺍ Web Site

HW-J6001/UM specifications

The Samsung HW-J6001/UM is a soundbar designed to enhance your home audio experience. Built to complement modern televisions, this sleek and stylish soundbar delivers impressive sound quality without taking up too much space in your living room. With a focus on both aesthetics and performance, the HW-J6001/UM boasts a design that seamlessly integrates into any entertainment setup.

One of the main features of this soundbar is its powerful audio output. It is equipped with 6 built-in speakers, which produce a total power output of 320 watts. This ensures that you experience clear dialogue and powerful bass, making it ideal for a variety of audio content, from movies and TV shows to music and gaming. The soundbar also includes a wireless subwoofer, which adds depth to the audio experience by delivering rich low frequencies, allowing you to feel the action of your favorite movies or the rhythm of your favorite songs.

The HW-J6001/UM is designed with advanced sound technologies in mind. It features Samsung’s Multiroom capability, enabling seamless audio streaming throughout your home. You can easily connect the soundbar to compatible devices using Wi-Fi, allowing you to enjoy your favorite playlists or radio stations from anywhere in your home. Additionally, it supports Bluetooth connectivity, making it simple to connect your smartphone or tablet to the soundbar for quick audio streaming.

Another standout characteristic of this soundbar is its compatibility with several audio formats. It supports high-definition audio formats such as Dolby Digital and DTS, ensuring an immersive cinematic experience. The soundbar also features Samsung's Crystal Clear Technology, which provides enhanced clarity across all frequencies, allowing you to enjoy the full spectrum of sound without distortion.

Setup is straightforward, as the soundbar can be mounted on a wall or placed on a table. The included Optical input allows for easy connection to your television. With its remote control and on-screen display, adjusting settings and switching between audio sources is user-friendly.

In conclusion, the Samsung HW-J6001/UM soundbar combines style, sound quality, and advanced technology into one cohesive package. Whether you’re watching movies, gaming, or listening to music, this soundbar enhances your audio experience significantly, making it a worthwhile addition to any home entertainment system. With its design, versatility, and impressive performance, the HW-J6001/UM stands out as an excellent choice for audio enthusiasts looking for a compact solution.