Samsung UA49MU6500KXXV manual Remote control does not work, TV settings are lost after 5 minutes

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The remote control does not work.

•• Check if the power indicator on the TV blinks when you press the remote's Power button. If it does not, replace the remote control's batteries.

•• Make sure that the batteries are installed with their poles (+/–) in the correct direction.

•• Try pointing the remote directly at the TV from 1.5 ~ 1.8 m away.

•• If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV.

The cable or satellite box remote control doesn’t turn the TV on or off or adjust the volume.

•• Programme the cable or satellite box remote control to operate the TV. Refer to the cable or satellite box user manual for the SAMSUNG TV code.

The TV settings are lost after 5 minutes.

•• The TV is in the Retail Mode. Change the Usage Mode in the General Menu to Home Mode ( > Settings > General > System Manager > Usage Mode > Home Mode).

Intermittent Wi-Fi

•• Make sure the TV has a network connection ( > Settings > General > Network > Network Status).

•• Make sure the Wi-Fi password is entered correctly.

•• Check the distance between the TV and the Modem/Router. The distance should not exceed 15.2 m.

•• Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles

between the TV and the Modem/Router. (The Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)

 

Single story

 

 

Multi story

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wireless router

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wireless repeater

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

•• Contact your ISP and ask them to reset your network circuit to re-register the Mac addresses of your new Modem/Router and the TV.

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Contents Series 6 Link Learning the e-Manuals assistance functionsRisk of Electric SHOCK. do not Open Page Contents 4EA Whats in the Box?Mounting the TV on a wall TV InstallationProviding proper ventilation for your TV Attaching the TV to the Stand Preventing the TV from falling Arranging the cables with the cable guideSamsung Smart Remote Installing batteries into the Samsung Smart Remote Pairing the TV to the Samsung Smart RemoteUsing the TV Controller Initial SetupNetwork Connection Wired Connecting to a NetworkNetwork Connection Wireless Supported Telecom and Model Name Mobile NetworkTV won’t turn on Troubleshooting and MaintenanceTroubleshooting Intermittent Wi-Fi Remote control does not workTV settings are lost after 5 minutes Video App problems Youtube etc What is Remote Support?Eco Sensor and screen brightness How does Remote Support work?Caring for the TV Still image warningEnvironmental Considerations Specifications and Other InformationSpecifications For India only Decreasing power consumptionLicences This page is intentionally Left blank This page is intentionally Left blank Contact Samsung World Wide
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UA49MU6500KXXV, UA55MU6500KXXV, UA65MU6500KXXV specifications

Samsung's UA65MU6500KXXV, UA55MU6500KXXV, and UA49MU6500KXXV represent the brand’s commitment to merging cutting-edge technology with sleek design and user-friendly features in the world of 4K Ultra HD televisions. These models are a part of Samsung's MU6500 series, aimed at delivering an outstanding viewing experience, whether for movies, sports, or gaming.

One of the standout features of the MU6500 series is the stunning 4K resolution. With four times the pixels of Full HD, viewers can enjoy crystal-clear images with exceptional detail. Each model showcases vibrant colors and sharp images, thanks to Samsung’s proprietary UHD Upscaling technology. This technology enhances lower resolution content, providing an immersive experience for all types of media.

The HDR (High Dynamic Range) capability is another key feature, allowing for a wider range of colors and contrasts. HDR technology ensures that bright scenes are brilliantly illuminated while dark scenes maintain their depth. This results in images that resemble how the human eye naturally perceives the world, with rich colors and intricate details in every frame.

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Design-wise, the MU6500 series features a sleek and minimalist aesthetic that seamlessly integrates into any living space. The slim bezels maximize the screen size, providing an immersive viewing experience without distraction. Additionally, the stand design allows for easy placement on a variety of surfaces.

Connectivity options abound, with multiple HDMI and USB ports, allowing users to connect external devices like gaming consoles, Blu-ray players, and more. The inclusion of Wi-Fi and Bluetooth further enhances flexibility, enabling seamless connectivity to other smart devices.

In summary, the Samsung UA65MU6500KXXV, UA55MU6500KXXV, and UA49MU6500KXXV televisions offer a blend of stunning picture quality, smart technology, and elegant design. These models are an excellent choice for anyone seeking an impressive home entertainment experience with modern capabilities to enhance viewing pleasure.
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