Samsung UA40H6300AKXXV, UA65H6400AWXSQ, UA40H5552AKXXV manual Other Issues, Signal Information

Page 201

Other Issues

The Problem

Try this!

 

Watching TV for an extended period of time causes the panel to generate heat.

 

The heat from the panel is dissipated through internal vents running along the

The TV is hot.

top of the TV. The bottom, however, may feel hot to the touch after extended

use. Children watching TV need constant adult supervision to prevent them from

 

 

touching the TV. This heat, however, is not a defect and does not affect the TV's

 

functionality.

 

 

 

HD channels will have black bars on either side of the screen when displaying

 

upscaled SD (4:3) content.

The picture won’t

Black bars will appear at the top and bottom of the screen when you watch

display in full screen.

movies that have aspect ratios different from your TV.

 

Adjust the picture size options on your external device or set the TV to full

 

screen.

 

 

The "Mode Not

The output resolution of the attached device is not supported by the TV. Check

Supported" message

the supported resolutions of the TV and adjust the external device’s output

appears.

resolution accordingly.

 

 

The Subtitle item in the

You cannot select the Subtitle menu if you have selected a source connected

to the TV via HDMI or Component connections. To view subtitle, turn on the

TV menu is grayed out.

external device's subtitle function.

 

 

 

The TV smells of plastic.

This smell is normal and will dissipate over time.

 

 

The Signal Information

Verify that the current channel is a digital channel.

option under Self

The Signal Information is only available for digital channels.

Diagnosis isn't activated.

 

 

 

The TV is tilted to the

Remove the base stand from the TV and reassemble it.

side.

 

 

 

 

Broadcasting is only available when the Source is set to TV.

The Broadcasting option

The Broadcasting menu cannot be accessed while watching TV using a cable

box or satellite receiver.

has been deactivated.

Certain Broadcasting menus cannot be accessed while recording or while the

 

 

TimeShift operation is in progress.

 

 

The settings are lost

If the Use Mode is set to Store Demo, the TV's audio and video settings are

after 30 minutes or every

automatically reset every 30 minutes.

time the TV is turned off.

Change the Use Mode (Support > Use Mode) to Home Use.

 

 

Image 201
Contents Manual Contents Internet Connection TV Viewing and Recording Features Picture and Sound Settings Troubleshooting Connecting the TV to the internet Using the Smart TVUsing Smart Hub Setting up Voice Control Using Voice ControlSetting up Motion Control Using Motion ControlSetting the Samsung Smart Control Using the Samsung Smart ControlUsing the Samsung Smart Control Activating Soccer Mode Using the Soccer ModeUsing the Multi-Link Screen Using Multi-Link ScreenRunning Editing Channel Editing channelsSorting the channel list Aerial Connection Hdmi Video Device ConnectionHdmi Connection Component Connection AV Connection Hdmi ARC Connection TV Audio through the External SpeakersDigital Audio Optical Connection Audio Out Connection Connecting to a Computer Connecting via Hdmi Port Connecting with the Hdmi DVI Port Connecting via Home Network Dlna Connecting via Samsung LinkConnecting with a Mobile Device Mobile Device Screen on TV Screen Mirroring Connecting via a mobile deviceNot searching for the TV on mobile devices Allow/Reject the connection via mobile devices111 Network Wi-Fi Direct Try NowConnecting via Smart View Universal remote setup Input Signal SelectionName of TV on Network Network Device Name Try NowInserting Batteries into Samsung Smart Control When you see this alarm icon on the screenReconnecting Samsung Smart Control Pairing Samsung Smart ControlUsing Samsung Smart Control Button FunctionsLED 6400 ~ 6500 Series Colours and shape may vary depending on the model LED 7000 Series¢ / AD Guide / CH.LIST Additional Functions Using the TV by Moving the Samsung Smart ControlUsing the TV with the Touchpad Menu Access & Item SelectionMoving the Focus/Pointer Displaying the Context-sensitive Menu on Smart Hub Moving to the Smart Hub panelScrolling on the Web Browser Info AD/SUBT System Universal Remote Setup Setting Up the Universal Remote ControlUsing the TV Remote Controlling External Devices with the TV RemoteExternal Device Registration Universal Remote Features Connecting a USB Keyboard Connecting a KeyboardConnecting a Bluetooth Keyboard System Device Manager Keyboard Settings Try NowSwitch Input Language Using the KeyboardChanging Keyboards Try Now Keyboard typeConnecting a USB Mouse Connecting a MouseConnecting a Bluetooth Mouse System Device Manager Mouse Settings Try NowChanging Mice Try Now Using the MouseChanging Mouse Buttons and Pointer Speed Try Now Primary ButtonUsing Additional Functions Entering Text Using QwertyConnecting a LAN Cable Establishing a Wired Internet ConnectionConnecting to a Wired Internet Network Manually Connecting to a Wired Internet Network AutomaticallyNetwork Network Settings Try Now Network Network SettingsIP Settings Connecting to a Wireless Internet Network Automatically Establishing a Wireless Internet ConnectionWireless network Connecting to a Wireless Internet Network Manually111 222 Connecting to a Wireless Internet Network with WPSTroubleshooting Wired Internet Connectivity Issues Troubleshooting Internet Connectivity IssuesIP auto setting failed Try Now No network cable found Try Now Try NowTroubleshooting Wireless Internet Connectivity Issues Wireless network connection failed, Try Now Try NowUnable to connect to a wireless router Try Now Try Now Network Network Status Try Now Checking the Internet Connection StatusSupported Telecom and Model Name Mobile NetworkUsing Multi-Link Screen Using Multiple Functions in a Single Screen Multi-LinkSelecting a Feature Changing the Channel/VolumeSmart Hub Testing Smart Hub connectionsSmart Hub Open Smart Hub Try Now Support Self Diagnosis Smart Hub Connection TestSetting your favourite item Opening the Home ScreenDeleting browsing history NewsON Moving to the Panel ScreenGames On TVResetting Smart Hub Using the Smart Hub TutorialSmart Hub Reset Smart Hub Try Now Support Smart Hub TutorialUsing Smart Hub with Samsung Account Creating a Samsung AccountSmart Hub Samsung Account Try Now Signing into Samsung Account Creating a Samsung Account using a Facebook AccountLogging into and Saving a Samsung Account Easily Logging Into Your Samsung Account Saved on the TVSmart Hub Samsung Account Link Service Accounts Disconnecting a Linked AccountLinking My Samsung and App Accounts Linking an App AccountDeleting All Samsung Accounts from the TV Changing and Adding Information to Samsung AccountSmart Hub Samsung Account Smart Hub Samsung Account Remove Accounts from TVUsing the NewsON Panel NewsWeather Using the Games Panel Using Pop-Up Menu FunctionsInstalling and Running a Game Quickly Installing Games Installing an App in the Detailed Game Information ScreenLaunching a Game Updating a Game Managing Downloaded or Purchased GamesRemoving a Game Rating/Sharing/Reviewing a GameUsing Samsung Apps Panel Using Pop-Up Menu Functions Installing an App Quick InstallationInstalling an App from the Detailed App Information Screen Rearranging Apps on the Samsung Apps Screen Default AppsLaunching an App ManualRating/Reviewing an App Removing an App from the TVRemoving an App Removing Multiple AppsSetting Auto App Update Samsung Apps FeaturesSmart Hub Apps Settings Updating an AppSetting Push Notification Using an App while Watching TVUsing SyncPlus while Watching TV Using On TV Panel Page Viewing Detailed Programme Information Removing Adult Content from the Recommended List Configuring On TV SettingsSmart Hub On TV Settings Receiving Automatic NotificationsUsing Movies & TV Shows Panel Page Using Pop-Up Menu Functions Registering Content to Favourites Restricting Purchased Content ViewingWatching a Movie/TV Programme Smart Hub VOD Rating LockRating and Sharing a Purchased Content Rating ContentSharing With SNS Multimedia Playing Photos, Videos, and Music MultimediaPlaying Media Contents from a USB Device Allowing Connection with a Computer/Mobile Device Playing Multimedia Content Saved in a Computer/Mobile DeviceWhen Connected through Samsung Link When Connected through Home Network DlnaPlaying Media Contents from a Storage Service Buttons and Functions Available while Viewing Photos SettingsPause / Play Previous / NextRewind / Fast Forward Buttons and Functions Available while Watching VideoSeconds Shuffle Buttons and Functions Available while Playing MusicFilter Functions on the Media Content List ScreenSort by OptionsControlling the TV with Your Voice Voice Control Using the Voice Recognition TutorialEnabling Voice Control System Voice ControlLearning Voice Control Basics Changing Voice Control LanguageSystem Voice Control Language Using the Voice Interaction function Interactively Enabling/Disabling TV VoiceEnabling TV Voice in Selected Voice Gender Testing Ambient Illumination Using the TV Camera Controlling the TV using Motions Motion ControlChecking Illumination Motion Control Environment Check System Motion ControlActivating Motion Control Using Motion Control TutorialLearning Motion Control Basics System Motion Control Motion ControlSmall circle may not be recognised by the TV Showing and Hiding Animated Motion Guide Adjusting Pointer SpeedMotion Control Layout on the TV Screen Motion Control Screen LayoutPage Motion Control Layout on the Smart Hub Screen Displaying Hidden Icons When Using Smart Hub Registering Your Face to Your Samsung Account Signing in with Face RecognitionSinging into Samsung Account with Your Face Changing Login Method to Face RecognitionUsing the Guide Digital Broadcast Information at a GlanceBroadcasting Guide Try Now Digital Signal Info and Strength Change the Broadcast SignalSupport Self Diagnosis Signal Information Try Now Checking the Current Programme InfoRecording Programmes Creating a USB Recording DeviceOn TV Recorded TV Managing USB Recording Devices Instant Recording Recording ProgrammesInstant and Schedule Recording options from the Guide Schedule Recording option on a Specified Date and TimeButtons and Functions Available While Recording a Programme Deleting Schedule Recording Sessions Managing the Schedule Recording ListEditing Schedule Recording Sessions Broadcasting Schedule ManagerViewing Recorded Programmes Available Buttons and Features while Playing RecordingsOn TV Recorded TV or Multimedia USB Drive ZoomLive TV Highlights PlayerSubtitle Settings Managing Recorded Files Saved File List FeaturesDelete Setting Up Schedule Viewing Setting Up a Schedule ViewingDigital Channel Schedule Viewing Analogue Channel Schedule ViewingManaging the Schedule Viewing List Deleting Schedule Viewing SessionsEditing Schedule Viewing Sessions Using Timeshift Go to Live TV / Stop TimeshiftPause Broadcasting Channel List Try Now Using the Channel ListRegistering and Removing Channels Registering, Removing, and Editing ChannelsRemoving Registered Channels Broadcasting Edit Channel Try NowEnabling/Disabling Password Protection on Channels Editing Registered ChannelsLocking/ Unlocking Channels Registering a Channel as Favourites Creating a Personal Favourites ListRegistering the Current Channel as a Favourites Registering Multiple Channels as FavouritesEdit Favourites Features Viewing Favourites List Channels OnlyEditing a Favourites List Rearranging a Favourites List Removing Registered Channels from a Favourites ListCopying a Favourites List to a Different Favourites List Renaming a Favourites ListWatching a Sports Game Realistically Soccer Mode Enabling Soccer ModeExtracting Highlights Automatically Functions Available in Soccer Mode Viewing a Sports Event Recorded in Soccer Mode When Audio Description is set to OnGo to Social TV / Social TV Showing Subtitles TV-Viewing Support FeaturesSubtitle Options Changing Teletext LanguagePIP Broadcast Viewing Select Broadcasting Auto Tuning Broadcasting Auto Tuning Try NowAuto Tuning Scanning for Available ChannelsSelecting the Broadcast Audio Options System Accessibility Audio DescriptionAudio Description Broadcasting Audio Options Try Now Audio LanguageUsing the Channel Settings Manual TuningCountry or Area When Aerial Source is set to Terrestrial or Cable Fine-Tuning the ScreenDigital Channel Tuning Analogue Channel TuningBroadcasting Channel Settings Satellite System Broadcasting Channel Settings Transfer Channel ListTransfer Channel List Satellite SystemPage Broadcasting Common Interface CI Menu Common InterfaceCAM video transcoding Application InfoChoosing the Right Picture Mode for the Viewing Environment Changing the Picture Mode and Adjusting the Picture QualityAdjusting the Picture Quality for Each Picture Mode Fine-Tuning Each Picture Mode Advanced Settings Motion Lighting Try Now White Balance Try NowAdjusting the Picture for Easier Viewing Picture Options Analogue Clean View Film Mode Try NowMotion Plus LED Clear MotionViewing in 3D Starting 3DPicture 3D Picture 3D 3D Mode Changing the 3D ModeAdjusting the 3D Effect Picture PIP Picture Support FunctionsChoosing the Right Screen Size Changing the Picture Size and PositionResetting the Picture Mode Settings Adjusting the Screen PositionAdjusting the 43 Screen Size Choosing the Right Sound Mode for the Environment Changing the Sound Mode and Using Sound EffectsSound Sound Effect Try Now Using Sound EffectsDTS TruDialog Try Now Equaliser Try NowListening to TV Sound through Samsung Bluetooth Audio Designating the TVs Installation TypeSound Support Functions Selecting SpeakersEnabling the Sound Additional Settings Resetting All Sound Settings Listening to 3D Audio in 3D ModeSound Reset Sound Try Now Sound 3D AudioSetting the Current Time Setting the Time and Using the TimerSetting the Clock using Digital Broadcast Info If the Clock is Wrong in Auto ModeUsing the Timers Using the Sleep TimerTurning On the TV using On Timer Turning Off the TV Using Off Timer System Time Off Timer Try NowMusic / Photo Using the Screen Burn Protection and Energy Saving Features Using Energy Saving FeaturesPreventing Screen Burn Setting Up Anynet+ HDMI-CEC Using Anynet+ HDMI-CECSystem Anynet+ HDMI-CEC Try Now Auto Turn Off Try NowAccessing the External Devices Menu Using Anynet+ HDMI-CECSelecting an External Device Anynet+ HDMI-CECAdditional e-Manual Features Using the e-ManualLoading Pages using Keywords Launching the e-ManualAccessing the Menu from the e-Manual Try Now Using History to Load Previously Read PagesUpdating the e-Manual to the Latest Version Loading Pages from the IndexSupport Software Update Try Now Updating Software using a USB connectionSupport Software Update Update now Updating the SoftwareSoftware update via satellite channel Enabling Automatic Software UpdatesProtecting the TV from Hacking and malicious code Checking the TV and Connected Storage MediaSystem Smart Security Settings Auto scan Automatically Scanning when the TV is Powered OnAutomatically Adding malicious code to the Blocked List If malicious code is detectedSystem Accessibility Voice Guide Using Other FunctionsEnabling Voice Guide for the Visually Impaired Channel List Source Guide On TV Voice Control TV menuEnabling the High Contrast Adjusting the Menu TransparencyExpanding the Smart Hubs Focus Area Setting Up a PasswordChanging the Menu Language Checking NotificationsEnabling Game Mode Programme Rating LockEnjoying Rich Colours and Superior Picture Quality BD Wise Enabling the TV to Boot Faster Showing/Hiding the Samsung Logo while BootingEnabling/Disabling Sound Feedback Locking/Unlocking the Panel KeysSystem DivX Video On Demand Try Now Support Self Diagnosis Reset Try Now Restoring the TV to the Factory SettingsSupport Use Mode Try Now Turning the TV into a Display Model for retail storesConnecting to a TV Viewing Card slot Using the CI or CI+ CardTo connect the CI CARD, follow these steps To connect the CI Card Adapter, follow these steps Using the CI or CI+ Card Teletext Feature Typical Teletext Getting Support What Does Remote Service Do?Support through Remote Management Support Remote Management Try NowHow Does it Work? Finding the Information You Need for Service There is a problem with the screenTesting the Picture Support Contact Samsung Try NowSharpness, Colour, and Tint G/R settings Jacks are plugged into their proper connectorsAuto Tuning function Testing the Sound Cant hear the sound clearlySupport Self Diagnosis Sound Test Try Now Testing 3D Picture Quality Cant see 3D images clearlySupport Self Diagnosis 3D Picture Test There is a problem with the broadcast Computer wont connectCant connect to the Internet Performance Test Schedule Recording/Timeshift function isnt WorkingAnynet+ HDMI-CEC isnt working Page Am having trouble launching/using apps Want to reset the TVMy file wont play Signal Information Other IssuesChange the Use Mode Support Use Mode to Home Use Before Using the Recording and Timeshift Functions Before Using the Recording and Schedule Recording FunctionsClock Before the Using Timeshift Function 3D Precautions Before Using 3D Viewing ModePage Safety Precautions Hdmi Supported Resolutions for each 3D ModeDigital Channel ComponentVideos/Photos Computer via Hdmi CableRecommendation Disclaimer Recommendation with Voice InteractionRecommendation Voice, Motion, and Face Recognition Precautions Read Before Using Voice, Motion, or Face RecognitionUsing the TV Camera Face RecognitionVoice Control Motion ControlRequirements for Using Voice, Motion, or Face Recognition Requirements for Using Voice RecognitionRequirements for Using Motion Recognition Requirements for using Face Recognition Read Before Using Samsung Apps WebBrowser Restrictions Page Read Before Playing Photo, Video, or Music Files Photo, Video, and Music File Use LimitationsStorage Device File Transfers Supported Internal Subtitles Supported External SubtitlesSupported Music Formats and Codecs Supported Image Formats and ResolutionsSupported Video Codecs Other Restrictions Video DecodersAudio Decoders Read After Installing the TV Picture Sizes and Input SignalsInstalling an Anti-Theft Kensington Lock Read Before Setting Up a Wireless Internet Connection Wireless Internet PrecautionsWireless Security Protocols LED 4 series Read Before Connecting a Computer Supported ResolutionsVesa DMT LED 5, 6, 7 series Vesa DMT CEA-861 Supported Video ResolutionsLicence Page Glossary
Related manuals
Manual 9 pages 26.96 Kb Manual 9 pages 3.94 Kb Manual 233 pages 18.77 Kb Manual 239 pages 24.1 Kb Manual 9 pages 38.15 Kb Manual 233 pages 37.45 Kb Manual 239 pages 36.97 Kb Manual 286 pages 40 Kb Manual 236 pages 9.68 Kb Manual 9 pages 32.21 Kb Manual 239 pages 2.87 Kb Manual 240 pages 35.34 Kb Manual 240 pages 49 Kb Manual 286 pages 52.51 Kb Manual 233 pages 26.83 Kb Manual 233 pages 25.57 Kb