Samsung LS22E310HY/XV, LS27E310HSG/XV, LS24E310HL/XV, LS19E310HYMXV manual Source device issue

Page 78

9Troubleshooting Guide

Issues

Solutions

 

 

There is no image on the screen and the power

The product is operating in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to normal operating mode.

 

 

Source device issue

Issues

Solutions

 

 

A beeping sound is heard when my PC is booting.

If a beeping sound is heard when your PC is

 

booting, have your PC serviced.

 

 

The LED lights on the frame of the product may be seen depending on the user's viewing angle. The light is harmless to people and has no bearing on product features and performance. The product is safe to use.

9 Troubleshooting Guide 78

Image 78
Contents S19E310HY S22E310HY S24E310HL S27E310H Table Of Contents Screen Setup Configuring Tint Coordinating OSD Setup and Reset Information Appendix Index Before Using the Product CopyrightIcons used in this manual Cleaning Securing the Installation Space Precautions for storageSafety Precautions SymbolsElectricity and Safety Installation and Safety Before Using the Product Operation and Safety GAS Before Using the Product Before Using the Product Correct posture to use the product Checking the Contents PreparationsParts Control PanelIcons Description Brightness Auto Adjustment Features Eye Saver Mode Off Direct Key guideReturn Function Key GuideDome Type JOG Button Power saving/Non-signal mode Dome Type JOG Button ActionReverse Side Port About portsInstallation Attaching the StandRemoving the Stand Adjusting the Product Tilt Installing a Wall-mount Kit or Desktop Stand Anti-theft Lock Connecting and Using a PC Connecting and Using a Source DeviceBefore Connecting Connecting to a PCConnection Using the Hdmi Cable Connecting the Power Power connection using integrated DC power adapterDriver Installation Setting Optimum Resolution 6HWXS*XLGHScreen Setup Configuring BrightnessBrightness Configuring Contrast ContrastConfiguring Sharpness SharpnessEye Saver Mode Configuring Eye Saver ModeGame Mode Configuring Game ModeConfiguring Samsung Magic Bright Samsung Magic BrightDynamic Configuring Samsung Magic Angle Screen Setup Configuring Samsung Magic Upscale Samsung Magic UpscaleScreen Setup Image Size Changing the Image SizeAV mode Configuring the Hdmi Black Level Settings Hdmi Black LevelScreen Setup Configuring the Response Time Response Time S24E310HL / S27E310HConfiguring H-Position & V-Position Position & V-PositionWide Left or right Adjusting Coarse CoarseAdjusting Fine FineConfiguring Tint Configuring RedRed Configuring Green GreenConfiguring Blue BlueConfiguring the Color Tone Settings Color ToneConfiguring Gamma GammaConfiguring Language Coordinating OSDLanguage Configuring Menu H-Position & Menu V-Position Menu H-Position & Menu V-PositionConfiguring Display Time Display TimeTransparency Changing TransparencySetup and Reset Reset AllInitializing Settings Reset All Configuring Eco Saving Plus Eco Saving PlusOff Timer Configuring Off TimerConfiguring Turn Off After PC/AV Mode Configuring PC/AV ModeConfiguring Key Repeat Time Key Repeat TimeConfiguring Source Detection Source DetectionPower LED On Configuring Power LED OnInformation Menu and Others Displaying InformationBrightness Installing the Software Easy Setting BoxInstalling the Software Removing the Software Checking the Resolution and Frequency Troubleshooting GuideTesting the Product Issues SolutionsScreen issue Source device issue Q & a Question AnswerTroubleshooting Guide Specifications General S19E310HYModel Name S19E310HY General S22E310HY / S22E310H Model Name S22E310HY / S22E310HGeneral S24E310HL Model Name S24E310HLGeneral S27E310H Model Name S27E310HPowerSaver Standard Signal Mode Table S22E310HY Model Name S19E310HY S24E310HL S27E310H48.363 65.290 59.954 146.250 Appendix Responsibility for the Pay Service Cost to CustomersProduct damage caused by customers fault Not a product defectCorrect Disposal Terminology OSD On Screen DisplayResolution Index Index
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