Samsung EC-D401ZSBB/E1 Symptom Causes Remedy, Camera malfunction, Do not operate Switch camera on

Before contacting a service center

Symptom	Causes	Remedy
The camera buttons	Camera malfunction	Remove / re-insert batteries and
do not operate		switch camera on
A card error has occurred
while the memory card is	Incorrect memory card format	Re-format the memory card (p.60)
in the camera.
Colour of image is different	White balance setting is incorrect.	Select appropriate White balance.
to the original scene
Images are too	Exposure is excessive.	Reset exposure compensation.
bright
The play back display	The lens or LCD monitor is smudged or dirty	Clean the lens or LCD
is not very clear
Date is not displayed
on the LCD monitor	Date imprint function is set to OFF	Switch the Date imprint function ON.
in the PLAY mode
	Cable connection is incorrect.	Check the connection.
	The camera is off.	Turn the camera on.
When using the	There are no batteries, the batteries are	Insert new batteries or check the
	exhausted or the AC adapter is not	adapter connection.
PC’s explorer,
	connected.
the [Removable
	The operating system is not Windows	Install Windows 98, 98SE, 2000, ME,
Disk] file does not
	98, 98SE, 2000, ME, XP/ Mac OS	XP/ Mac OS 9.1~10.2 to PC that
show
	9.1~10.2. Alternatively the PC does not	supports USB.
	support USB.
	The USB driver is not installed.	Install a [USB Storage Driver].
The images don’t	Incorrect file name.	Do not change the image file name.
play back.	(Violation of DCF format)

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