FAQ
| Win XP | : Trace [Start | Control Panel Performance and | ||
|
| Maintenance | System | Hardware Device Manager | |
|
| Universal Serial Bus controllers]. |
| ||
| There must be USB Host Controller and USB root hub under [Universal Serial | ||||
| Bus controllers]. |
|
|
| |
| In addition, | ||||
| Root Hub to check if the Device Status states "This device is working properly". | ||||
| If the Device Status says the device is "not working properly", click the "Driver" | ||||
| tab and then click [Update Driver] or [Reinstall Driver]. |
| |||
| When all the conditions mentioned above are met, the computer can support | ||||
| the USB interface. |
|
|
| |
[Case 7] | When using the USB hub. |
|
|
| |
| There may be a problem in connecting the camera to the PC through the USB | ||||
| hub if the PC and the hub are not compatible. Wherever possible, connect the | ||||
| camera to the PC directly. |
|
|
| |
[Case 8] | Are other USB cables connected to the PC? |
|
| ||
| The camera may malfunction when it is connected to the PC at the same time | ||||
| as another USB cable. In this case, disconnect the other USB cable, and | ||||
| connect only one USB cable to the camera. |
|
| ||
[Case 9] | When I open the Device Manager (by clicking Start | (Settings) Control | |||
| Panel | (Performance and Maintenance) | System | (Hardware) Device | |
| Manager), there are Unknown Devices or | Other Devices entries with a | |||
| yellow question mark(?) beside them or devices with an exclamation mark(!) | ||||
| beside them. |
|
|
| |
| |||||
| "Remove". Restart the PC and connect the camera the again. For Windows 98 | ||||
| PC, remove the camera driver also, restart the PC, and then reinstall the | ||||
| camera driver. |
|
|
| |
| |||||
| "Driver" tab, and click [Update Driver] or [Reinstall Driver]. If a message appears |
asking you to specify the location where the appropriate driver for the device is, specify the "C:/Windows/inf" or "C:/Windows/inf/other" folder (where C: is the drive letter of the hard disk where the operating system is installed).
94