Troubleshooting
Troubleshooting
Code |
| Action | |
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| Low voltage detected | ||
9C2 | • Check if the power cord is plugged in. | ||
• | If the information code remains, contact a customer service | ||
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| centre. | |
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| Inverter Communication problem | ||
AC6 | • Check the Inverter PCB and wire harness. | ||
• | If the information code remains, contact a customer service | ||
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|
| centre. | |
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| Operating the washer with the door open. | ||
dC | • | Make sure the door is properly closed. | |
| • Make sure laundry is not caught in the door. | ||
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| Water temperature control problem (Heater control) | ||
HC | • | If the information code remains, contact a customer service | |
|
| centre. | |
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| Check the drain hose. | ||
| • Make sure the end of the drain hose is placed on the floor. | ||
LC | • | Make sure the drain hose is not clogged. | |
| • If the information code remains, contact a customer service | ||
|
| centre. | |
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| Water is overflowed. | ||
OC | • | Restart after spinning. | |
• | If the information code remains on the display, contact a local | ||
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| Samsung service centre. | |
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| When position of the clutch can't be detected. | ||
PC | • | If the information code remains, contact a customer service | |
|
| centre. | |
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| After position of the clutch is detected, if the signal of the clutch | ||
PC1 | hall goes wrong. | ||
• | If the information code remains, contact a customer service | ||
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| centre. | |
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| Spinning does not work. | ||
| • Make sure laundry is spread out evenly. | ||
| • Make sure the washing machine is on a flat, stable surface. | ||
Ub | • | Redistribute the load. If only one item of clothing needs | |
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| washing, such as a bathrobe or pair of jeans, the final spin | |
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| result might be unsatisfactory, and an “Ub” check message | |
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| will be shown in the display. | |
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If any information code keeps appearing on the screen, contact a local Samsung service centre.
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