BEFORE YOU CALL FOR SERVICE...
Problem | Possible Causes | What To Do | ||
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Small or hollow cubes | Water filter clogged. | • Replace filter cartridge with new cartridge or with plug. |
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| Door left open. | • Check to see if package is holding door open. | ||
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Slow ice cube freezing | Temperature control not set | • See about the controls. | ||
| cold enough. |
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Orange glow in the freezer | Defrost heater is on. | • This is normal. | ||
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Cube dispenser does not | Icemaker turned off or water | • Turn on icemaker or water supply. | ||
work(on some models) | supply turned off. |
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| Ice cubes are frozen to ice- | • Remove cubes and move the feeler arm to the ON position. | ||
| maker feeler arm. |
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Irregular ice clumps in stor- age container.
•Break up with fingertip pressure and discard remaining clumps.
•Freezer may be too warm. Adjust the freezer control to a colder setting, one position at a time, until clumps do not form.
| Dispenser is LOCKED. | • Press and hold the CHILD LOCK for 3 seconds. |
Water has poor taste/odor | Water dispenser has not | • Dispense water until all water in system is replenished. |
(on some models) | been used for a long time. |
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Water in first glass is warm (on some models)
Normal when refrigerator is | • Wait 24 hours for the refrigerator to completely cool down. | |
first installed. |
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Water dispenser has not | • Dispense water until all water in system is replenished. | |
been used for a long time. |
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| Water system has been drained. | • Allow several hours for replenished supply to chill. | |
Water dispenser does not | Water supply line turned off or | • See Installing the water line. | |
work(on some models) | not connected. |
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Water filter clogged. | • Replace filter cartridge or remove filter and install plug. | ||
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| Air may be trapped in the water | • Press the dispenser arm for at least two minutes. | |
| system. |
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| Dispenser is LOCKED. | • Press and hold the CHILD LOCK pad for 3 seconds. | |
Water spurting from dis- | • Run water from the dispenser for 3 minutes (about one and | ||
penser (on some models) |
| a half gallons). | |
Water is not dispensed | Water in reservoir is frozen. | • Call for service. | |
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(on some models) but | Refrigerator control setting is | • Set to a warmer setting. | |
icemaker is working | too cold. |
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Ice cubes stuck in icemaker.
(Green power light on ice- maker blinking).
•Turn off the icemaker, remove cubes, and turn the icemaker back on.
Water on kitchen floor or | Drain in the bottom of the | • See Care and cleaning. |
on bottom of freezer | freezer clogged. | • Check the lock of filter. |
| Cubes jammed in chute. | • Poke ice through with a wooden spoon. |
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No water or ice cube | Supply line or shutoff valve is | • Call a plumber. |
production | clogged. |
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| Water filter clogged. | • Replace filter cartridge or remove filter and install plug. |
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| Dispenser is LOCKED. | • Press and hold the CHILD LOCK pad for 3 seconds. |
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