Samsung QE55Q9FNATXXH, QE65Q9FNATXXH What is Remote Support?, Eco Sensor and screen brightness

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Video App problems (Youtube etc)

•• Change the DNS to 8.8.8.8. Select

> Settings > General > Network > Network Status > IP Settings >

DNS setting > Enter manually > DNS Server > enter 8.8.8.8 > OK.

•• Reset by selecting

> Settings > Support > Self Diagnosis > Reset Smart Hub.

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

•• Diagnose your TV

•• Adjust the TV settings for you

•• Perform a factory reset on your TV

•• Install recommended firmware updates

How does Remote Support work?

You can easily get Samsung Remote Support service for your TV:

1.Call the Samsung Contact Centre and ask for remote support.

2.Open the menu on your TV and go to the Support section. ( > Settings > Support)

3.Select Remote Management, then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the technician.

4.The technician will then access your TV.

Eco Sensor and screen brightness

Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimises the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go

to > Settings > General > Eco Solution > Ambient Light Detection.

•• If the screen is too dark while you are watching TV in a dark environment, it may be due to the Ambient Light Detection function.

•• The eco sensor is located at the bottom of the TV. Do not block the sensor with any object. This can decrease picture brightness.

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Contents Thank you for purchasing this Samsung product Model Learning the e-Manuals assistance functions Please read the Safety Instructions before using your TV Page Contents Whats in the Box? Connecting the TV to the One Connect ONE ConnectTV Installation Mounting the TV on a wallInstallation with a stand Installation with a wall mount Providing proper ventilation for your TVAttaching the TV to the Stand Detaching the Clean back stand cover from the TV Preventing the TV from fallingSamsung Smart Remote About the Buttons on the Samsung Smart RemotePairing the TV to the Samsung Smart Remote Installing batteries into the Samsung Smart RemoteRunning the Initial Setup Using the TV Control StickConnecting to a Network Network Connection WirelessNetwork Connection Wired Troubleshooting and Maintenance TroubleshootingTV won’t turn on CI+ does not work Remote control does not workIntermittent Wi-Fi Single story Multi storyEco Sensor and screen brightness What is Remote Support?Video App problems Youtube etc How does Remote Support work?Caring for the TV Specifications and Other Information SpecificationsEnvironmental Considerations Decreasing power consumption LicencesRecommendation EU Only Page This page is intentionally Left blank Vor dem Lesen der Bedienungsanleitung Lernen der Assistenzfunktionen des e-ManualAchtung! Wichtige Sicherheitshinweise Gefahr Durch Stromschlagnicht ÖffnenPage Inhalt Lieferumfang Laser Product DER Klasse Installation des Fernsehgeräts Montieren des Geräts an der WandDaten der Vesa Gewindebohrung Installation mit Standfuß Installation mit WandhalterungAusreichende Belüftung Ihres Geräts Menge ZollBefestigen des Fernsehgeräts am Standfuß Verwenden des Kippschutzes Die Samsung Smart Remote Über die Buttons auf der Samsung Smart RemoteKoppeln des Fernsehgeräts mit der Samsung Smart Remote Einsetzen der Batterien in die Samsung Smart RemoteAusführen der Ersteinrichtung Nutzen des Control-Stick des FernsehgerätsVerbinden mit einem Netzwerk Netzwerkverbindung DrahtlosNetzwerkverbindung Kabel Fehlerbehebung und Wartung FehlerbehebungDer Fernseher kann nicht eingeschaltet werden Die Fernbedienung funktioniert nicht Wi-Fi-AussetzerCI+ funktioniert nicht EinstöckigMehrstöckigÖko-Sensor und Bildschirmhelligkeit Probleme mit Video Apps Youtube uswWas ist Fernunterstützung? Wie funktioniert Remote Support?Pflegen des Fernsehgeräts Technische Daten und weitere Informationen Technische DatenUmgebungsbedingungen Verringern des Stromverbrauchs LizenzenEmpfehlung Nur EU Deutsch Diese Seite wurde absichtlich leer belassen Avant de lire le présent manuel de lutilisateur Avertissement ! Consignes de sécurité importantes Risque DE Choc ÉLECTRIQUE.NE PAS OuvrirPage Sommaire Contenu de la boîte Connexion du téléviseur au One Connect Produit Laser DE ClasseInstallation du téléviseur Fixation du téléviseur à un murInstallation sur un socle Installation sur un support mural Ventilation adaptée de votre téléviseurFixation du téléviseur sur le socle Retrait de la coque de protection à l’arrière du téléviseur Conseils pour éviter toute chute du téléviseurLes Samsung Smart Remote Propos des boutons de la Samsung Smart RemotePairage du téléviseur au Samsung Smart Remote Insertion des piles dans le Samsung Smart Remote05 Exécution de la configuration initiale Utilisation du Croix de contrôle du téléviseurConnexion à un réseau Connexion réseau Sans filConnexion réseau Câble 07 Résolution des problèmes et entretien Résolution des problèmesLe téléviseur ne sallume pas Le module CI+ ne fonctionne pas La télécommande ne fonctionne pasConnexion Wi-Fi instable Les réglages du téléviseur sont perdus après 5 minutesProblèmes avec les applications vidéo YouTube, etc Quest que lassistance à distance ?Capteur Eco et luminosité de lécran Comment lassistance à distance fonctionne-t-elle ?Entretien du téléviseur Caractéristiques techniques Conditions ambiantesRecommandation UE uniquement Réduction de la consommation dénergiePage Cette page est laissée Intentionnellement Vierge Prima di leggere questo manuale dellutente Conoscere le funzioni di assistenza delle-ManualAvvertenza! Istruzioni importanti di sicurezza Page Eseguire la funzione Impostazione iniziale Risoluzione dei problemi e manutenzioneIndice Connessione alla reteContenuto della confezione Connessione del televisore a One Connect Installazione TV Montaggio del televisore a pareteVite Installazione con piedistalloGarantire unadeguata ventilazione al televisore MillimetriMontaggio del televisore sul piedistallo Staccare il coperchio del piedistallo dal TV Prevenire la caduta del televisoreConoscere i tasti del Samsung Smart Remote AccensionePage Eseguire la funzione Impostazione iniziale Uso del Stick di controlloConnessione di rete Wireless Connessione alla reteConnessione di rete Cablata Risoluzione dei problemi e manutenzione Risoluzione dei problemiIl televisore non si accende Il telecomando non funziona Wi-Fi intermittenteCI+ non funziona Le impostazioni TV vengono perse dopo 5 minutiSensore Eco e luminosità dello schermo Problemi di applicazioni video Youtube eccCosè lAssistenza remota? Come funziona lassistenza da remoto?Manutenzione del televisore Specifiche e altre informazioni SpecificheCaratteristiche ambientali Riduzione del consumo energetico LicenzeRaccomandazioni Solo UE Italiano Questa pagina Questa pagina Questa pagina Contact Samsung World Wide
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QE55Q9FNATXXH, QE65Q9FNATXXH specifications

The Samsung QE65Q9FNATXXH and QE55Q9FNATXXH are part of Samsung's prestigious QLED lineup, showcasing innovative features and cutting-edge technologies that deliver an unparalleled viewing experience. These models are designed to captivate both casual viewers and avid cinephiles alike, combining stunning visuals with striking design.

One of the standout features of both televisions is their Quantum Dot technology, which enhances color reproduction and brightness. This technology allows the Q9FN series to achieve a wider color gamut, resulting in vibrant and true-to-life colors that bring content to life. With HDR10+ support, these models can dynamically adjust brightness and contrast levels on a scene-by-scene basis, ensuring that every detail is visible, whether in bright daylight scenes or dark shadows.

The Q9FN also incorporates the Direct Full Array Backlighting technology, which provides deep blacks and outstanding contrast. By independently controlling the LED backlights, this feature enhances the overall picture quality, providing viewers with a cinematic experience in the comfort of their homes. The TV's peak brightness capability makes it suitable for viewing in various lighting conditions, ensuring optimal performance regardless of the environment.

Accompanying these impressive visual elements are the immersive audio features, including Object Tracking Sound technology. This functionality allows sound to be precisely positioned in relation to the on-screen action, creating an engaging auditory experience that complements the stunning visuals. This makes watching movies and playing games more immersive and enjoyable.

The design of the QE65Q9FNATXXH and QE55Q9FNATXXH is equally remarkable. With a sleek, minimalist aesthetic and nearly bezel-less display, these TVs bring elegance to any living space. They are designed to be wall-mounted or placed on a stand, providing flexibility in terms of installation.

Additionally, both models are equipped with Samsung's Smart TV platform, allowing easy access to a wide range of streaming services and applications. The inclusion of Bixby voice assistant enhances user convenience, enabling voice commands for searching and controlling content.

In summary, the Samsung QE65Q9FNATXXH and QE55Q9FNATXXH are exemplary models in the QLED series, featuring cutting-edge technology for color accuracy, contrast, and immersive audio. These televisions not only deliver breathtaking visuals but also integrate seamlessly into modern living environments, making them a top choice for discerning viewers seeking a premium television experience.