Monster Cable HTS5000 owner manual Connected Equipment Claim, How To Make a Claim

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CONNECTED EQUIPMENT CLAIM

How To Make A Claim

In the event damage has occurred to equipment which is properly connected to a Monster Power product as a result of an abnormally high voltage spike, you must follow these instructions.

1.Call 877/800-8989.

2.Give a detailed explanation of how the damage occurred.

3.Obtain a Return Authorization number for the Monster Power product.

4.A “Connected Equipment Claim Form” will be sent to you. This claim form must be filled out entirely and sent back with the Monster Power product.

5.Return the Monster Power product, shipping prepaid, to Monster for verification of damage, along with

a copy of your sales receipt for your Monster Power product, completed Connected Equipment Claim Form, and Return Authorization number printed on the outside of the package. The Connected Equipment Claim Form will include complete instructions for return, along with an address label.

6.Monster will respond as to whether the damage to the connected equipment was caused by the Monster Power product.

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Contents HTS Table of Contents Important Safety Precautions Iii Page Important Note Proper Power and Protection Proper Grounding and Installation TipsThank You IntroductionMONSTER’S Patented Clean Power Stages Design Minds Behind the Monster Powercenter Page Before You Begin Content ChecklistDBS/DVD/Phone Line Hookup Hookup GuideOutlet Programming Outlet Programming SwitchesPage Remote AC Control Hookups Remote DC Control Hookups Dish in jack Coaxial Outlet HookupSatellite High Current Audio AC Outlet HookupAnalog Audio AC Outlet Hookup Video AC Outlet Hookup Digital AC Outlet Hookup OUT Rack Mounting Your PowerCenter Important Note HTS 5000 Features Index Drawings HTS 5000 FeaturesNumbers Refer to Drawings on Pages Delay Time Switch Selects delay time Easy reach to outlets Problem The PowerCenter is not receiving power TroubleshootingTroubleshooting Problem Speakers emit a humming or buzzing noise Problem The Switched on LED is off Problem The Unswitched on LED is offProblem Timed on LED is Off Possible Cause #2 What is the importance of component-to-component filtering? Frequently Asked QuestionsIf my PowerCenter stops operating, what do I do? Appendix a Glossary of Power-Related TermsPage Page Connected Equipment Warranty Warranty InformationAppendix B General Provisions As To Each WarrantyConnected Equipment Claim How To Make a ClaimPage Appendix C How to Contact UsRegister Your Product For Warranty Coverage Male Female Page Page Division of The Monster Group