Samsung UE55JS8500TXZF, UE48JS8500TXXC, UE55JS8500TXXC manual Troubleshooting and Maintenance

Page 27

08Troubleshooting and Maintenance

Troubleshooting

If the TV seems to have a problem, first review this list of possible problems and solutions. Alternatively, review the Troubleshooting Section in the e-Manual. If none of these troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual.

-- This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

-- To keep your TV in optimum condition, upgrade to the latest software. Use the Update now

or Auto Update functions on the TV's menu (MENU > Support > Software Update > Update now or MENU > Support > Software Update > Auto Update).

Issues

Solutions and explanations

 

 

The TV is not

Make sure that the power cord is connected and that the remote has

powered on.

live batteries and is functioning properly. If the power cord is properly

 

connected and the remote control is operating normally, there might

 

arise a problem with the antenna cable connection, or the cable/set-

 

top box might not be turned on. Check the antenna connection or

 

turn on the cable/set-top box.

 

 

The TV won’t turn

Make sure that the AC power cord is securely plugged in to the TV

on.

and the wall outlet.

 

Make sure that the wall outlet is working.

 

Try pressing the P button on the TV to make sure that the problem is

 

not with the remote. If the TV turns on, refer to “The remote control

 

does not work” on the next page.

 

 

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Contents Thank you for purchasing this Samsung product Please read the Safety Instructions before using your TV Smart HUB Features of your new TVContents Performing the initial setup Whats in the Box? Mounting the TV on a Wall Optional Installing the wall mount kitAssembling the TV Attaching the TV to the StandUHD-TV Vesa wall mount kit notes and specificationsProviding proper ventilation for your TV Arranging the cables with the Cable guideOther Cautions Preventing the TV from falling Safety Precaution Securing the TV to the wallConnections Connecting devices to your TVNetwork Connection Wireless Connecting to the InternetNetwork Connection Wired Attaching the CI Card Adapter TV Camera Connection sold separatelyUsing the CI or CI+ Card TV Controller Using the Control StickCH List Launches the Channel List Standard Remote ControlSamsung Smart Control Installing batteries into the Samsung Smart Control About the Samsung Smart Control Pairing the TV to the Samsung Smart Control32,175 Using the Pointer to operate the TVUsing the On-Screen Remote System Universal Remote Setup Setting up the universal remote controlPerforming the initial setup Initial setupSetting up a password Options Selecting Connected DevicesIndex E-ManualTroubleshooting Troubleshooting and MaintenanceEnglish Eco sensor and screen brightness How Does it Work? Support through Remote ManagementCaring for the TV TV Specifications Specifications and other informationLicences Decreasing power consumptionRecommendation EU Only United Kingdom Warranty CardEire
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UE48JS8500TXZF, UE55JS8500TXXC, UE55JS8500TXZF, UE55JS8500TXZT, UE48JS8500TXXC specifications

The Samsung UE48JS8500TXZT, UE55JS8500TXXU, UE48JS8500TXXU, UE48JS8500TXXC, and UE55JS8500TXZT are part of Samsung's premium line of smart TVs known for their cutting-edge display technologies and advanced features that enhance user experience. These televisions incorporate several innovative technologies that deliver stunning picture quality and immersive viewing experiences.

At the core of these models is the Quantum Dot technology, which allows for brighter and more vibrant colors compared to traditional LED TVs. This technology enhances the color range and accuracy, ensuring lifelike images that captivate viewers. The Ultra HD resolution (4K) is a standout feature, providing four times the pixel count of Full HD, resulting in sharp and detailed images. The downscaling capabilities for HD content further enhance the overall viewing quality.

The SUHD resolution in these models takes HDR (High Dynamic Range) to a new level by delivering deeper blacks and brighter whites, resulting in a greater contrast ratio. This enhancement means viewers can enjoy more detail in both shadowy and brightly lit scenes. Additionally, the models support HDR10+ technology, which optimizes each scene for improved contrast and color accuracy dynamically.

Smart functionality is another key aspect of these televisions. With Samsung's Tizen operating system, users can easily navigate through various streaming services and applications, making it a hub for entertainment. The inclusion of voice control features and compatibility with smart home devices enhances the interactivity of these TVs.

The design of the JS8500 series is sleek and modern, featuring ultra-narrow bezels that maximize the screen space, along with a premium finish that complements any living space. The curved screens of some models offer a more immersive viewing experience, bringing the action closer to the viewer.

In terms of audio, these TVs are equipped with smart sound technology that optimizes the audio for different types of content, ensuring that dialogue is clear and soundtracks are rich and immersive. The built-in speakers work harmoniously with the visual technology to create an overall impressive home entertainment experience.

Connectivity options in the Samsung UE48JS8500TXZT and its counterparts are extensive, including multiple HDMI, USB, and Ethernet ports, allowing users to connect a range of devices easily. Wireless connectivity also ensures that streaming and app usage is seamless.

In summary, the Samsung UE48JS8500TXZT, UE55JS8500TXXU, UE48JS8500TXXU, UE48JS85000TXXC, and UE55JS8500TXZT are exemplary smart TVs that integrate advanced display technologies, smart features, and stylish designs, making them an excellent choice for anyone looking to elevate their home entertainment experience.
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