Samsung UE55JU7500TXXU, UE48JU7500TXXC, UE78JU7500TXZF manual Troubleshooting and Maintenance

Page 27

08Troubleshooting and Maintenance

Troubleshooting

If the TV seems to have a problem, first review this list of possible problems and solutions. Alternatively, review the Troubleshooting Section in the e-Manual. If none of these troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual.

-- This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

-- To keep your TV in optimum condition, upgrade to the latest software. Use the Update now

or Auto Update functions on the TV's menu (MENU > Support > Software Update > Update now or MENU > Support > Software Update > Auto Update).

Issues

Solutions and explanations

 

 

The TV is not

Make sure that the power cord is connected and that the remote has

powered on.

live batteries and is functioning properly. If the power cord is properly

 

connected and the remote control is operating normally, there might

 

arise a problem with the antenna cable connection, or the cable/set-

 

top box might not be turned on. Check the antenna connection or

 

turn on the cable/set-top box.

 

 

The TV won’t turn

Make sure that the AC power cord is securely plugged in to the TV

on.

and the wall outlet.

 

Make sure that the wall outlet is working.

 

Try pressing the P button on the TV to make sure that the problem is

 

not with the remote. If the TV turns on, refer to “The remote control

 

does not work” on the next page.

 

 

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Contents
Thank you for purchasing this Samsung product Please read the Safety Instructions before using your TV Smart HUB Features of your new TVContents Performing the initial setup Whats in the Box? Mounting the TV on a Wall Optional Installing the wall mount kitAssembling the TV Attaching the TV to the StandUHD-TV Vesa wall mount kit notes and specificationsProviding proper ventilation for your TV Arranging the cables with the Cable guideOther Cautions Preventing the TV from falling Safety Precaution Securing the TV to the wallConnections Connecting devices to your TVNetwork Connection Wireless Connecting to the InternetNetwork Connection Wired Attaching the CI Card Adapter TV Camera Connection sold separatelyUsing the CI or CI+ Card TV Controller Using the Control StickCH List Launches the Channel List Standard Remote ControlSamsung Smart Control Installing batteries into the Samsung Smart Control About the Samsung Smart Control Pairing the TV to the Samsung Smart Control32,175 Using the Pointer to operate the TVUsing the On-Screen Remote System Universal Remote Setup Setting up the universal remote control Performing the initial setup Initial setup Setting up a password Options Selecting Connected DevicesIndex E-ManualTroubleshooting Troubleshooting and MaintenanceEnglish Eco sensor and screen brightness How Does it Work? Support through Remote ManagementCaring for the TV TV Specifications Specifications and other informationLicences Decreasing power consumptionRecommendation EU Only United Kingdom Warranty CardEire
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