
RE F E R E N C E
Troubleshooting
Before requesting service (troubleshooting), please check the following.
Problem |
| Action |
No operations can be | • | Check the batteries in the remote control. |
performed with the |
| They may need replacing. |
remote control. | • | Operate the remote control at a distance of no more than 20 feet. |
| • | Remove batteries and hold down one or more buttons for several minutes to |
|
| drain the microprocessor inside the remote control to reset it. Reinstall |
|
| batteries and try to operate the remote control again. |
Disc does not play. | • | Ensure that the disc is installed with the label side facing up. |
| • | Check the region number of the DVD. |
5.1 channel sound is | • | 5.1 channel sound is reproduced only when the following conditions are met. : |
not being reproduced. |
| 1) The DVD player is connected with the proper Amplifier |
|
| 2) The disc is recorded with 5.1 channel sound. |
| • | Check whether the disc being played has the “5.1 ch” mark on the outside. |
| • | Check if your audio system is connected and working properly. |
| • | In a SETUP Menu, is the Audio Output set to Bitstream? |
The | icon appears | • The features or action cannot be completed at this time because: |
on screen. |
| 1. The DVD’s software restricts it. |
2.The DVD’s software doesn’t support the feature (e.g., angles).
3.The feature is not available at the moment.
4.You’ve requested a title or chapter number or search time that is out of range.
Disc Menu doesn’t appear. | • | Check if the disc has a Menu. | |
Play mode differs from | • | Some of the functions selected in the Setup Menu may not work properly if the | |
the Setup Menu |
| disc is not encoded with the corresponding function. | |
selection. |
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The screen ratio | • | The Screen Ratio is fixed on your DVDs. | |
cannot be changed. |
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No audio. | • Make sure you have selected the correct Digital Output in the Audio Options | ||
|
| Menu. |
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The screen is blocked | • | Press the | button for more than 5 seconds under no disc inside. |
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| All settings | will revert to the factory settings. |
Forgot password | • | Press the | button for more than 5 seconds under no disc inside. |
|
| All settings including the password will revert to the factory settings. | |
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| Don't use this unless absolutely necessary. | |
If you experience other | • | Go to the contents and find the section of the instruction book that contains | |
problems. |
| the explanations regarding the current problem, and follow the procedure once | |
|
| again. |
|
•If the problem still cannot be solved, please contact your nearest authorized service center.
The picture is noisy or | • Make sure that the disc is not dirty or scratched. |
distorted | • Clean the disc. |
Page
P4
P7
P17
P62~63
P54~71
P66~67
P62~63
P18
P69~71
P2