Hearth and Home Technologies 31M-ACC-MBK Troubleshooting, Wood Stove Series ACC, Possible Cause

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3100 Wood Stove Series (ACC)

10 Troubleshooting		With proper installation, operation, and maintenance your woodstove
		will provide years of trouble-free service. If you do experience a prob-
		lem, this troubleshooting guide will assist a qualified service person in
		the diagnosis of a problem and the corrective action to be taken.
Start Fire Problems	Possible Cause		Solution
Can’t get fire started	Not enough kindling/paper or no		Use dry kindling, more paper. Arrange kindling &
Excessive smoke or spillage	kindling/paper		wood for air movement.
Burns too slowly	Not enough air for fire to ignite		Check for restricted cap/shroud
Smolders, sizzles
			Open outside air kit (if installed).
			Check for flue blockage.
			Pre-warm flue before starting fire (refer to starting
			fire section).
			Check for adequate vent height (refer to chimney
			assembly section).
			Open window below the appliance towards the
			wind.
	Wood condition is too wet, too		Use dry, seasoned wood (refer to wood fuel sec-
	large		tion).
	Bed of coals not established		Start with paper & kindling to establish bed of
	before adding wood		coals (refer to starting fire section).
	Flue blockage such as birds’		Have chimney inspected for creosote and cleaned
	nests or leaves in termination cap		by a certified chimney sweep.
	Down draft or negative pressure		Do not use exhaust fans during start-up (refer to
	Competition with exhaust devices		negative pressure section).
			Open window below the appliance towards the
			wind.
Fire burns too fast	Extremely dry or soft wood		Mix in hardwood.
			Mix in less seasoned wood after fire is established
			(refer to wood fuel section).
	Overdrafting		Check for correct vent height; too much vertical
			height creates overdrafting.
			Check location of vent termination (refer to chim-
			ney requirements section).
	ARS door may not be closed		Handle set screw rotated on ash door rod - Follow
	completely		installation instructions
	Ash left on ARS door		No seal is created. Clean off top of ARS door for
			complete seal.

September 1, 2008 7033-277F Page 37