Samsung HW-J260/XE manual Troubleshooting, Sound is not produced Is the Mute function on?

TROUBLESHOOTING

TROUBLESHOOTING

Before requesting service, please check the following.

The unit will not turn on.

●●	Is the power cord plugged into the outlet?	¼¼Connect the power plug to the outlet.
A function does not work when the button is pressed.
●●	Is there static electricity in the air?	¼¼Disconnect the power plug and connect it again.
Sound is not produced.
●●	Is the Mute function on?	¼¼Press the Mute button to cancel the MUTE function.
●●	Is the volume set to minimum?	¼¼Adjust the Volume.
The remote control does not work.
●●	Are the batteries drained?	¼¼Replace with new batteries.
●●	Is the distance between the remote control and main	¼¼Move closer to the unit.
	unit too far?
The TV SoundConnect (TV pairing) failed.
●●	Does your TV support TV SoundConnect?	¼¼TV SoundConnect is supported by some Samsung
		TVs released from 2012 on. Check your TV to see if it
		supports TV SoundConnect.
●●	Is your TV firmware the latest version?	¼¼Update your TV with the latest firmware.
●●	Does an error occur when connecting?	¼¼Contact the Samsung Call Center.
●●	Reset the TV MODE and connect again.	¼¼Press and hold the +# button for 5 seconds to reset
		the TV SoundConnect connection.

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