Samsung LT24E310EXQ/XE manual Recommendation EU Only, → Use Mode, Signal or Weak or No Signal

Other Information

Issues	Solutions and Explanations
Your settings are lost after 5	•• If the TV is in the Store Demo mode, it will reset audio and picture settings every
minutes or every time the TV is	5 minutes. If you want to change the settings from Store Demo mode to Home
turned off.	Use, press the SOURCE button to select TV mode, and go to MENU → Support
	→ Use Mode.
You have intermittent loss of	•• Check the cable connections and reconnect them.
audio or video.	•• Loss of audio or video can be caused by using overly rigid or thick cables. Make
	sure the cables are flexible enough for long term use. If mounting the TV to the
	wall, we recommend using cables with 90 degree connectors.
You see small particles when	•• This is part of the product’s design and is not a defect.
you look closely at the edge of
the frame of the TV.
The PIP menu is not available.	•• PIP functionality is available when you are using a TV, AV, Component, HDMI2/
	DVI, EXT., or HDMI1 source.
You turned the TV off 45	•• It is normal. The TV operates the OTA (Over The Aerial) function itself to upgrade
minutes ago, and it turned on	firmware downloaded whilst your watching TV.
again.
The message “Scrambled	•• If you are using a CAM CARD (CI/CI+), check that it is installed into the common
Signal” or “Weak or No Signal”	interface slot.
appears.	•• If there is still a problem, pull the CAM CARD out of the TV and insert it into the
	slot again.
There are recurrent picture/	•• Check and change the signal/source.
sound issues.
A reaction may occur between	•• To prevent this, use felt pads on any surface of the TV that comes in direct contact
the rubber cushion pads on	with furniture.
the base stand and the top
finish of some furniture.
The message “This file may	•• This may appear because of high bit rate of content. Content generally will play
not be playable properly.”	but could experience some playability issue.
appears.

•• You can keep your LED TV as optimum condition to upgrade the latest firmware on web site (samsung.com → Support → Downloads) by USB.

Recommendation - EU Only

•• Hereby, Samsung Electronics, declares that this LED TV is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

•• This equipment may be operated in all EU countries.

•• The official Declaration of Conformity may be found at http://www.samsung.com, go to Support > Search Product Support and enter the model name.

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