Oreck XL2090RHM warranty Using An Oreck Fresh Air Tab, Stuffing or Blockage, Troubleshooting Guide

fig. 14 Reassemble the belt and the baseplate and check bristle height above baseplate at each end of brush.

If a previous adjustment has already been made and bristle height does not extend above baseplate, a new brush assembly should be ordered.

IMPORTANT: Unless the brush is worn as indicated above, both bearings must be in the “NEW” position. When rotating, both bearings must be in the “OLD” position. Unmatched settings will cause damage to your machine.

Using An Oreck Fresh Air® Tab

fig. 18 Your ORECK XL vacuum cleaner has a special Oreck Fresh Air® tab pocket. This pocket is located inside the outer bag in the area where the disposable paper bag attaches to the intake tube. Insert tablet in pocket if desired.

Stuffing or Blockage

IMPORTANT: On plush and new carpets, stuffing may occur inside the the intake tube and the lower tube assembly. This is due to excessive fuzz and loose cuttings in the carpet. Stuffing could occur for the first few cleanings until all the loose material is removed. Due to the high efficiency of the cleaner, many older carpets will cause stuffing when the cleaner is first used on them. If your vacuum cleaner does not pick up properly, or makes unusual noise and the outer bag does not fluff up or balloon open, follow these steps:

WARNING: Unplug cord from electrical outlet before servicing.

fig. 19 Check for blockage at the mouth of the intake opening. If there is blockage, remove it with long-nose pliers, a screwdriver or coat hanger. If you can not reach the blockage, remove (fig. 20).

fig. 21 If the blockage is not at the base, remove lower tube. Unhook retainer spring, releasing bottom of bag.

fig. 22 Twist lower collar counterclockwise to slide up. Pull tube out of base.

fig. 23 Check for blockage. If blockage is in the tube, remove with a coat hanger.

fig. 24 If tube is not blocked, look into fan housing. Remove debris

with long-nose pliers, a screwdriver or coat hanger.

fig. 22 To reassemble, check O-ring on tube, and replace if damaged. Vacuum will not operate properly without the tube O-ring. Slide O-ring to approximately 2" from base of tube. Replace tube by first lining up slot at base of tube with inner tab inside fan housing. Then reinsert tube and push down until the tube is seated. Make sure O-ring is in place against fan housing opening. Replace and tighten collar until collar locking tabs are locked in place.

fig. 25 Make sure collar is not cross threaded on housing. Reattach bag spring (fig. 21).

fig. 26 Many times blockage occurs due to a full dust bag causing dirt to back down the air flow system. When that happens, the blockage will be at the top of the system, starting in the area where the dust bag connects to the connector assembly.

NOTE: If the above actions do not correct the problem, contact an Oreck authorized service center or call the commercial customer service center. USA: 1-800-989-1150

Troubleshooting Guide

WARNING: Unplug cord from electrical outlet before servicing.

SAVE SERVICE CALLS...CHECK THESE FIRST:

•Is the disposable filter dust bag full?

•Are pores of filter dust bag clogged with powder or fine dust?

•Is anything clogging the revolving brush, lower tube, intake opening, fan housing or connector assembly opening?

•Is the belt in place and turning the brush?

•Are the brush ends in the proper location?

•Does the brush turn freely? Are hair, string or rug fibers wound around the brush?

PROBLEM	POSSIBLE SOURCE	AREAS TO CHECK
CLEANER	Not plugged in	Be sure cleaner is
WILL NOT RUN	properly.	firmly plugged into
		wall outlet.
	No electricity in wall	Check electrical
	outlet.	source–fuse or
		circuit breaker.
CLEANER	Filter bag is full.	Replace filter bag. See
DOES NOT PICK UP		“To Replace Paper
		Filter Dust Bag.”
	Nozzle or intake	Clear obstruction.
	pivot clogged.
	Belt is broken or	Replace belt.
	stretched.
	Brush is worn.	See “To Adjust or
		Replace Brush”
	Bag tube clogged.	Clear obstruction.
	Bag pores are	Change bag.
	clogged with fine
	dust.
	Impeller fan is	Return to Service
	broken.	Center for repair.
	Revolving brush is	Check brush roll end
	not even at both	cards. Make sure
	ends.	words “old” or “new”
		match at each end.

ALL OTHER SERVICING SHOULD BE DONE BY AN ORECK AUTHORIZED SERVICE CENTER.

CALL COMMERCIAL CUSTOMER SERVICE

1-800-989-1150

Whenever calling, please be sure to have your model and serial number from data plate.

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