Denon AVR-5700 manual Troubleshooting

15 TROUBLESHOOTING

If a problem should arise,first check the following.

1.Are the connections correct ?

2.Have you operated the receiver according to the Operating Instructions ?

3.Are the speakers, turntable and other components operating property ?

If this unit is not operating properly, check the items listed in the table below. Should the problem persist, there may be a malfunction. Disconnect the power immediately and contact your store of purchase.

	Symptom	Cause	Measures	Page
etc.	DISPLAY not lit and sound not produced	• Power cord not plugged in securely.	• Check the insertion of the power cord plug.	6
			• Turn the power on with the remote control	36
	when power switch set to on.
broadcasts,			unit after turning the POWER switch on.
		• Speaker cords not securely connected.	• Connect securely.	12
		• Improper position of the audio function	• Set to a suitable position.	37
		button.
FM
	DISPLAY lit but sound not produced.	• Volume control set to minimum.	• Turn volume up to suitable level.	38
and
		• MUTING is on.	• Switch off MUTING.	39
tapes,		• Digital signals not input Digital input	• Input digital signals or select input jacks to	37
		selected.	which digital signals are being input.
records,
		• Speaker terminals are short-circuited.	• Switch power off, connect speakers	12
			properly, then switch power back on.
		• Block the ventilation holes of the set.	• Turn off the set’s power, then ventilate it	4, 5
CD,
			well to cool it down.
the	DISPLAY not lit and power indicator is		Once the set is cooled down, turn the
	flashing rapidly.		power back on.
to
		• The unit is operating at continuous high	• Turn off the set’s power, then ventilate it	4, 5
listening
		power conditions and/or inadequate	well to cool it down.
		ventilation.	Once the set is cooled down, turn the
			power back on.
when
		• Incomplete connection of speaker cords.	• Connect securely.	12
arising
	Sound produced only from one channel.	• Incomplete connection of input/output	• Connect securely.	6 ~ 13
		cords.
problems
	Positions of instruments reversed during	• Reverse connections of left and right	• Check left and right connections.	12
		speakers or left and right input/output
	stereo playback.
		cords.
Common
	The on screen display is not displayed.	• “On screen display” is set to off on the	• Set “on screen display” on the system	26, 27
		system setup menu screen.	setup menu screen to on.
		• Ground wire of turntable not connected	• Connect securely.	6
	Humming noise produced when record	properly.
	is playing.	• Incomplete PHONO jack connection.	• Connect securely.	6
		• TV or radio transmission antenna nearby.	• Contact your store of purchase.	—
records		• Turntable and speaker systems too close	• Separate as much as possible.	—
		together.
	Howling noise produced when volume is	• Floor is unstable and vibrates easily.	• Use cushions to absorb speaker vibrations	—
playing	high.		transmitted by floor. If turntable is not
			equipped with insulators, use audio
			insulators (commonly available).
When
		• Stylus pressure too weak.	• Apply proper stylus pressure.	—
	Sound is distorted.	• Dust or dirt on stylus.	• Check stylus.	—
		• Cartridge defective.	• Replace cartridge.	—
	Volume is weak.	• MC cartridge being used.	• Replace with MM cartridge or use a head	6
			amplifier or step-up transformer.
unit.		• Batteries dead.	• Replace with new batteries.	28
		• Remote control unit too far from this unit.	• Move closer.	28
control
	This unit does not operate properly	• Obstacle between this unit and remote	• Remove obstacle.	28
		control unit.
	when remote control unit is used.
Remote		• Different button is being pressed.	• Press the proper button.	—
		• < and > ends of battery inserted in	• Insert batteries properly.	28
		reverse.

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