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NETGEAR WG602V4 manual Chapter Troubleshooting, No lights are lit on the access point

Models: WG602V4

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Chapter 5

Chapter 5

Troubleshooting

This chapter provides information about troubleshooting your NETGEAR WG602v4 54 Mbps Wireless Access Point. After each problem description, instructions are given to help you diagnose and solve the problem. For the common problems listed, go to the section indicated.

•Is the WG602v4 on?

•Have I connected the wireless access point correctly? Go to “Basic Setup and Installation” on page 2-2.

•I cannot remember the wireless access point’s configuration password. Go to “Changing the Administrator Password” on page 3-6.

Note: For up-to-date WG602v4 installation details and troubleshooting guidance visit http://kbserver.netgear.com/products/WG602v4.asp.

Troubleshooting

If you have trouble setting up your WG602v4, check the tips below.

No lights are lit on the access point.

The access point has no power.

•Make sure the power cord is connected to the access point and plugged in to a working power outlet or power strip.

•Make sure you are using the correct NETGEAR power adapter supplied with your access point.

The Ethernet LAN light is not lit.

There is a hardware connection problem.

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v1.0, June 2007

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NETGEAR WG602V4 manual Chapter Troubleshooting, No lights are lit on the access point, The Ethernet LAN light is not lit

Contents

NETGEAR, Inc NETGEAR 54 Mbps Wireless Access Point WG602v4 Reference ManualTrademarks Technical SupportStatement of Conditions Placement and Range GuidelinesNETGEAR 54 Mbps Wireless Access Point WG602v4 Reference Manual RF Exposure Warning for North America and AustraliaFCC Statement FCC Requirements for Operation in the United StatesEurope - EU Declaration of Conformity Industry Canada Compliance StatementNETGEAR 54 Mbps Wireless Access Point WG602v4 Reference Manual 1.0, June1.0, June Bestätigung des Herstellers/ImporteursNETGEAR 54 Mbps Wireless Access Point WG602v4 Reference Manual Product and Publication Details Certificate of the Manufacturer/ImporterNETGEAR 54 Mbps Wireless Access Point WG602v4 Reference Manual 1.0, JuneNETGEAR 54 Mbps Wireless Access Point WG602v4 Reference Manual ContentsInstallation and Configuration About This ManualAdvanced Configuration NETGEAR 54 Mbps Wireless Access Point WG602v4 Reference ManualTroubleshooting ChapterAppendix A Default Configuration and Technical Specifications NETGEAR 54 Mbps Wireless Access Point WG602v4 Reference ManualAppendix B Related Documents Index v1.0, Junev1.0, June NETGEAR 54 Mbps Wireless Access Point WG602v4 Reference ManualAudience, Scope, Conventions, and Formats About This Manualhttp//kbserver.netgear.com/products/WG602v4.asp How to Use This ManualHow to Print this Manual v4 software includes Mac cloning when in Client Mode Revision HistoryPart Number Versionv1.0, June NETGEAR 54 Mbps Wireless Access Point WG602v4 Reference ManualSupport for Standards About the NETGEAR WG602v4 54 Mbps Wireless Access PointChapter Introduction Access Point Mode Key FeaturesWireless Multimedia WMM Support 802.11b/g Standards-based Wireless NetworkingAutosensing Ethernet Connections with Auto Uplink Compatible and Related NETGEAR ProductsWG602v4 54 Mbps Wireless Access Point Installation Guide Resource CD What’s In the Box?Hardware Description NETGEAR 54 Mbps Wireless Access Point WG602v4 Reference Manual WG602v4 Wireless Access Point Front PanelPower Ethernet Wireless IntroductionPower WG602v4 Wireless Access Point Rear PanelReset/Restore RJ-45 EthernetPlacement and Range Guidelines Chapter Installation and ConfigurationSystem Requirements Basic Setup and InstallationSelecting Basic IP Settings Options Installing the WG602v43. A login window will display. Enter admin for your User Name and password for the password, both in lower case letters IP Address IP Subnet Mask Gateway 3. Click Apply to save any changes Deploying the Wireless AP Verifying Wireless ConnectivityLogging Into the WG602v4 IP Address LoginNetBIOS Name Login NETGEAR123456 Installation and Configuration2-11 Security Options Wireless Security OptionsWireless Data Configuring Wireless Security WEP Security Encryption Key If WPA-PSK or WPA2-PSK Authentication is Used Wireless Settings Information FormConfiguring WEP Wireless Security Configuring WPA-PSK Wireless Security Configuring WPA-PSK/WPA2-PSK Wireless Security Configuring WPA2-PSK Wireless SecurityRestricting Wireless Access by MAC Address To restrict access based on a MAC address Now, only devices on this list will be allowed if you selected “Block all” or all addresses will be blocked if you selected “Allow all” Installation and Configuration NETGEAR 54 Mbps Wireless Access Point WG602v4 Reference Manual2-22 v1.0, JuneViewing General Information Chapter ManagementNETGEAR 54 Mbps Wireless Access Point WG602v4 Reference Manual Viewing a List of Attached DevicesThis screen displays the following parameters ManagementTo view the Station List Upgrading the Wireless Access Point SoftwareRebooting and Resetting Factory Defaults Using the Reset Button to Reboot or Restore Factory Defaults Rebooting the Wireless APRestoring Factory Default Settings Changing the Administrator Password Configuring a WG602v4 as a Point-to-Point Bridge Chapter Advanced ConfigurationConfiguring Access Point Modes To configure a point-to-point bridge Page Configuring Wireless Multi-Point Bridging 3. Select the Wireless Multi-Point Bridging radio button to enable multi-point bridging 6. Click Apply to save your changes Configuring Repeater with Wireless Client Association Page with Client associations AP in Repeater ModeRouter Client Mode Configuration Page To connect to another AP or to a client running in Ad-Hoc Mode b only - Supports only 802.11b. The default is g and b Infrastructure Mode Advanced Wireless SettingsTo access the advanced wireless settings Advanced Configuration NETGEAR 54 Mbps Wireless Access Point WG602v4 Reference Manual4-16 v1.0, JuneTroubleshooting Chapter TroubleshootingNo lights are lit on the access point The Ethernet LAN light is not litI cannot configure the wireless access point from a browser The Wireless LAN activity light is not litWhen I enter a URL or IP address I get a timeout error Using the Reset Button to Restore Factory Default Settingsv1.0, June NETGEAR 54 Mbps Wireless Access Point WG602v4 Reference ManualTroubleshooting Default Configuration Settings Appendix A Default Configuration and Technical SpecificationsThe following table lists the specifications for the WG602v4 Technical SpecificationsNETGEAR 54 Mbps Wireless Access Point WG602v4 Reference Manual Default Configuration and Technical SpecificationsTable A-2. Technical Specifications continued NETGEAR 54 Mbps Wireless Access Point WG602v4 Reference ManualDefault Configuration and Technical Specifications v1.0, Junev1.0, June NETGEAR 54 Mbps Wireless Access Point WG602v4 Reference ManualDefault Configuration and Technical Specifications http//documentation.netgear.com/reference/enu/wireless/index.htm Appendix B Related Documentshttp//documentation.netgear.com/reference/enu/tcpip/index.htm http//documentation.netgear.com/reference/enu/vpn/index.htmv1.0, June NETGEAR 54 Mbps Wireless Access Point WG602v4 Reference ManualRelated Documents Numerics IndexIndex-1 v1.0, JuneIndex-2 NETGEAR 54 Mbps Wireless Access Point WG602v4 Reference Manualv1.0, June Passphrase 2-15, 2-16, 2-17, 2-18, 2-19 WEP, used withv1.0, June NETGEAR 54 Mbps Wireless Access Point WG602v4 Reference ManualIndex-3 Index-4 NETGEAR 54 Mbps Wireless Access Point WG602v4 Reference Manualv1.0, June WMM 1-2, 1-3